StarMart Express

4.0
618 customer reviews
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About StarMart Express

Bus is a convenient way of travel no matter whether you need to get to a neighboring town a couple of hours away or venture further afield crossing the whole country. Whatever your budget, buses have you covered. Express buses offer the most affordable ticket price for travellers who have very little money to spend. VIP options are geared toward those who do not want to compromise on comfort. Before you jump on a bus, make sure you choose the type of service which suits you best. For a long-haul trip look for a VIP or first-class coach which provides non-stop service to your destination or just call a minor number of stations along the way. Express or local buses in many cases may prove an acceptable choice for shorter trips, but longer rides are often not the best buy. Study the timetable before going as many long-haul destinations are served by night buses, and some offer wider seats or sleeper berths for such travels. Make an online reservation for your bus ticket with StarMart Express. Other travellers’ reviews will help you to choose the best ticket and coach class.

StarMart Express Popular Stations

The main stations covered by StarMart Express’s buses include:

StarMart Express Top Destinations

StarMart Express Ticket Prices & Bus Classes

One of the best things about bus travel is that you can almost tailor-make your trip adjusting it to your requirements for privacy and comfort. Different classes and types of buses cater to the different needs of travellers. The cheapest trips are normally offered by standard-class buses. They may be called local, express or ordinary. These are a good choice for shorter trips. Sleepers or VIP coaches are good both for longer and overnight trips. They may offer berths or wide soft reclining seats, sometimes with built-in massage options, blankets, soft drinks, and snacks, or more substantial meals on board or during toilet or refuelling stops. Travelling by night buses allows you to save on a hotel room, but to ensure the most comfortable ride do choose the class of your bus wisely. Prices always depend on the distance you ride and the type of coach. For some, even shorter trips, it is worth investing some extra money and buying a seat on a VIP bus as it can save you twice as much time as you spend travelling by an ordinary bus.

Travel by Bus: Pros & Cons

Pros of Bus Travel

  • Bus is the best choice to get to destinations that are not connected by rail or planes. The network of buses often covers almost the whole country, and their routes are well and long-established.
  • Opposite to air travel and sometimes rail travel, taking a bus does not require arriving at the bus station much in advance. Check-in, even on international routes, does not take much time. Luggage allowances are usually very traveller-friendly, and the fee for extra luggage, if limits are set, is normally not very high.
  • Bus tickets can be more affordable compared to air or fast train tickets. There is always a choice of ticket classes for all pockets. Cheaper standard options may be a bit slow and do not offer top comfort, but anyway acceptable and bring you to your destination. On longer routes, toilets or toilet stops as well as snacks, water, and sometimes toiletries and blankets are almost always included in the price.
  • If you are ready to spend more, some VIP coaches offer seating comparable to business class on a plane with wide soft reclining seats, blankets, fewer passengers, and many other perks to make your trip a pleasant journey.

Cons of Bus Travel

  • Newer intercity bus terminals are very often located out of the city close to bigger highways to allow buses to avoid city congestion. Unfortunately, it may create extra challenges for travellers, too. Getting to such a terminal may be a problem as in some destinations there are restrictions on vehicles allowed to enter the terminal, and you will have to use special carriers to get there. This results in higher costs as prices may be inflated. Also do calculate extra time if you are travelling during rush hours, especially if you are not familiar with the traffic situation at your starting point.
  • Buses are probably the means of transport which runs out of schedule more often than trains or planes. They are heavily dependent on the road situation which sometimes can be unpredictable – accidents, road construction works, detours, etc. This is especially true for travels during weekends, high season, or national holidays. Do keep this in mind and do not plan tight connections.
  • Travelling on certain routes or during the most popular periods may require advanced booking. Bear in mind that it is not always possible to show up at the bus station and hop on the next bus – tickets may well be all sold out, so organize your trip accordingly.
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StarMart Express Popular Routes

NaN Passengers

StarMart Express Company Reviews

C L
Bus smelled cigarette. Driver lighted up cigarette in the last few km to Melaka Sentral. Although he exhaled out through the window. It didn’t help. It also seemed like he took a few puffs off e-cigarette.
Bus VIP 24, StarMart Express, Mar 27, 2020
O H
The aircon was turn on to driver’s comfort all were feeling freezing cold and there is no blanket provided.
Bus VIP 24, StarMart Express, Mar 20, 2020
A G
Я забыла в порту сумочку - косметичку, надеюсь увидеть ее на обратном пути 22 марта
Bus VIP 24, StarMart Express, Mar 15, 2020
D F
We were forgotten at the border after the control, the bus went on without us. The driver also did not inform us that we had to fill out an entry document. We then had a financial and time cost to get further to Singapore.
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Bus VIP 24, StarMart Express, Mar 12, 2020
M I
I did not expecting the bus was stopped by Bus center, and it took more than 3-1/2 hours to reach KLIA2....
Bus VIP 24, StarMart Express, Mar 9, 2020
J R
The driver and bus were excellent! I really enjoy the ride.
Bus VIP 24, StarMart Express, Mar 9, 2020
L J
Comfy ride and good driver. Arrived/departed KLIA ½ hour late. No signage to indicate which platform to wait at (unlike at Melaka Sentral). Advertises itself as a Massage bus, but doesn’t work.
Bus VIP 24, StarMart Express, Mar 4, 2020
S O
There were cockroaches in the bus walking up the walls to the seats.
Bus VIP 24, StarMart Express, Mar 1, 2020
Z F
Super comfortable seats and great legroom. Pleasant ride. Gladly again, but only with the same bus ;)
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Bus VIP 24, StarMart Express, Feb 29, 2020
L P
Comfy masssge seats. Plenty of room and good air con.
Bus VIP 24, StarMart Express, Feb 28, 2020
C R
First bus didn’t have air conditioning for two and a half hours, thankfully we switched to another bus. The ticket also said it was a 5 hour ride, it was over 7 hours.
Bus VIP 24, StarMart Express, Feb 22, 2020
J A
Great bus - excellent driver - good price
Bus VIP 24, StarMart Express, Feb 19, 2020
R S
Double deck bus but I perfect have a seat below rather on TOP as TOP too squeezes below is comfortable seat. Gd bus driver reach earlier then thought but the problem can't charge the phone and no wifi. Nowadays ppls goes for that hope starmart will get much more better in service in success in bussiness
Bus VIP 24, StarMart Express, Feb 18, 2020
J P
Great
Bus VIP 24, StarMart Express, Feb 18, 2020
F S
The driver was very nice and helpful. Bus was comfortable and clean. Seats were large and comfortable.
Bus VIP 24, StarMart Express, Feb 17, 2020
Y R
Not much time given for toilet break. Requested to change bus at malaysia immigration if drop off at boon lay. Seats are uncomfortable.
Bus VIP 24, StarMart Express, Feb 14, 2020
B R
Almost everything ok: Good bus, on time, border crossing without problems. But: the driver talked on the phone during the whole trip, drove fast and hardly kept distance to other vehicles. Did not feel safe.
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Bus VIP 24, StarMart Express, Feb 14, 2020
J K
Bus is comfortable, somewhat agitated bus driver. Arrived 15 min later than said, so all ok.
Bus VIP 24, StarMart Express, Feb 12, 2020
S T
Fast&comfy
Bus VIP 24, StarMart Express, Feb 11, 2020
T G
Trip was good. Only complaint we have is that the driver (s) did not announce the stops.
Bus VIP 24, StarMart Express, Feb 1, 2020
P A
Lack of information From staff when reuested particularly on arrival at Singapore
Bus VIP 24, StarMart Express, Jan 31, 2020
S A
The coach was nice and comfortable. However the journey was not pleasant as I feel dizzy maybe because the driver keeps on pressing break or the bus too lowered.
Bus VIP 24, StarMart Express, Jan 30, 2020
A L
The trip was pleasant, but we were supposed to arrive at 3pm and we arrived at 10:30pm... Otherwise the bus is very comfortable.
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Bus VIP 24, StarMart Express, Jan 29, 2020
T C
many stop. tickets price is expensive compare with other seller
Bus VIP 24, StarMart Express, Jan 28, 2020
P O
Late arrival, late departure but sweet driver and very comfortable seats. Lots of smoking and peeing breaks
Bus VIP 24, StarMart Express, Jan 25, 2020
C M
Good
Bus VIP 24, StarMart Express, Jan 25, 2020
M A
Nothing to claim
Bus VIP 24, StarMart Express, Jan 23, 2020
R R
Great service
Bus VIP 24, StarMart Express, Jan 23, 2020
A C
I missed my trip could you please reimburse me for this ticket
Bus VIP 24, StarMart Express, Jan 22, 2020
M E
The trip take many hours, but it was very nice, really confortable bus
Bus VIP 24, StarMart Express, Jan 21, 2020
G W
The bus was comfortable with air condition. However, the bus driver took a long time to return to the bus during a toilet break. It would be nice if the driver had informed the passengers that he was going to take a much longer break so that passengers will not be left wondering what was going on and had to sit in the bus for a long time waiting for the driver to return.
Bus VIP 24, StarMart Express, Jan 20, 2020
E C
The driver did not wait for some passengers left in Singapore Immigration.
Bus VIP 24, StarMart Express, Jan 18, 2020
J D
The bus left the station in Melaka 45 minutes too late! Mind you, it is a bus to the airport. The bus though, is very comfortable, with electric massage chairs.
Bus VIP 24, StarMart Express, Jan 15, 2020
J G
good
Bus VIP 24, StarMart Express, Jan 14, 2020
D S
Good
Bus VIP 24, StarMart Express, Jan 13, 2020
J S
Very good
Bus VIP 24, StarMart Express, Jan 8, 2020
T L
Easy ticket collection at melaka sentral. Good starmart bus with vibrating backrest. Cld improve by using tv to show stop points enroute and when reach so do not hv to repeatedly shout
Bus VIP 24, StarMart Express, Jan 7, 2020
S H
The bus very old & stop so many times
Bus VIP 24, StarMart Express, Jan 6, 2020
S U
Very fast, all was good
Bus VIP 24, StarMart Express, Jan 5, 2020
R M
Overall the journey and arrangements good.
Bus VIP 24, StarMart Express, Jan 4, 2020
M G
They called before leaving which was very good. They are responsible drivers.
Bus VIP 24, StarMart Express, Jan 2, 2020
R A
Excellent service
Bus VIP 24, StarMart Express, Jan 1, 2020
B C
I took a trip from Berjaya Times Square to Golden Mile Tower with my family during the holidays. My experience was a little different in that they didn’t leave anyone behind at immigration (though the bus ticket does say that if you get left behind, ride another Starmart Express bus). There were staff at each of the immigration borders with checklists of the bus passengers and who were waiting as you got out of immigration. The staff on each side were helpful. We even thought our bus had already left but another Starmart Express driver pointed us in the right direction. We got to the Singapore immigration by 2:00 PM after leaving by around 8:45 AM. We spent 2-3 hours in immigration and arrived at Golden Mile at around 5pm. Overall, the bus company wasn’t a horror story like some of the reviews here (which I was prepared for and took the risk on) but I think they can improve on changing the timeslots to manage expectations better and give clearer instructions on the procedures at immigration etc before the bus trip so people know what to expect.
Bus VIP 24, StarMart Express, Dec 28, 2019
M F
Clean and conffortable bus
Bus VIP 24, StarMart Express, Dec 26, 2019
R N
The bus doesn't make only 5 hours to reach Singapore as promised! took 9 hours and 15 minutes!!! the 2 hours in the immigration office were on top of the 9 hours ( but this is something unpredictable). so a total of 11.15 hours for a road that is quiet good for driving. the stops on the way are way too long and not necessary ( beside the stations). we didnt find it professionally organized and is a pitty because we chose bus between countries to enjoy also roadtrip, not only airplane ( which seems in the end to be the best choice). the long trip by bus made us lose a day from our visit in Singapore. we came from Europe for such a visit...but in the end nobody assumes this waste of time. we don't recommend it. we are 2 travellers. p.s.: the bus doesn't provide much of the promised comfort either (had broken chairs and nonfunctional plugs)
Bus VIP 24, StarMart Express, Dec 25, 2019
N P
At the starting point bus was delayed by 30 or 40 minutes. Scheduled reaching time 04.30 pm was delayed by more than three hours. Attendant was reluctant to help passenger to put their luggage in bus boot.
Bus VIP 24, StarMart Express, Dec 22, 2019
C G
The driver stopped 2 times for 30 minute breaks, the first only 45 minutes after leaving Malacca. He also stopped the bus for 10+ minutes running a personal errand. At the Singapore side of the border the bus did not wait for all passengers, myself and a family of 4 were left behind! True the line at immigration was long, but isn’t a bus supposed to wait for its passengers!
Bus VIP 24, StarMart Express, Dec 17, 2019
G V
Staff was not very helpful or interested. We didn’t receive good information according check-in or boarding the bus. No signs, where the bus is going to or where the checkin counter is. The trip itself was good.
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Bus VIP 24, StarMart Express, Dec 15, 2019
U F
We arrived two hours delayed! There were three toilets-/food-stops on the way. For me too much!
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Bus VIP 24, StarMart Express, Dec 13, 2019
A A
Excellent service, the bus was about 20 minutes late, but the waiting room is comfortable and well equipped. It is a 2 hour trip and the seats are spacious.
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Bus VIP 24, StarMart Express, Dec 13, 2019
4.0
618 customer reviews
5
41%
4
28%
3
21%
2
10%
1
0%
89.6% of 618 travelers were presumably happy with StarMart Express as they left good or no review