Bus Express, 707 SG, Mar 8, 2020
Everything was ok, we exchanged the ticket voucher at no extra cost. The bus is clean and comfortable, not late for arrival.
Bus Express, 707 SG, Feb 26, 2020
Excellent, quick trip. Drop off point was different - slightly confusing. Very comfy seats.
Bus VIP 24, StarMart Express SG, Feb 18, 2020
Bus VIP 24, StarMart Express SG, Feb 17, 2020
Good rapid service
Bus VIP 24, StarMart Express SG, Feb 11, 2020
Stop was at petrol station, not at the food market
Bus Express, 707 SG, Feb 8, 2020
Was very smooth overall. We didn't got to wait at all the border and things went smooth. Woudl just be nice a bit more of communication as at the borders quite often people were not sure what to do.
Bus Express, 707 SG, Feb 7, 2020
On time and helpful driver at a good price, would recommend
Bus Express, 707 SG, Jan 29, 2020
Car driver finished his tour in other place than I bought the ticket
Bus Express, 707 SG, Jan 29, 2020
I had to go to the manual counter at immigration in the border and The driver waited for me until it was all done. I appreciate it
Bus VIP 24, StarMart Express SG, Jan 26, 2020
The customer service is good and friendly, even help us to shift to earlier timing on the spot. However the delay was unacceptable. We started at 8.45 and supposed to reach Melaka around 1 pm, but we ended up reaching around 4 pm. A wobbly 3 hours delay without any explanation.
Bus Express, 707 SG, Jan 19, 2020
Bus VIP 24, StarMart Express SG, Jan 15, 2020
Most disorganized bus company. Bus service changed 5 minutes before departure time. Took us to Malaysia border in one bus and put us on another after that. The bus did not stop anywhere for toilet break.
Bus Express, 707 SG, Jan 9, 2020
Driver was not very friendly
Bus VIP 24, StarMart Express SG, Jan 5, 2020
The service both at the counter in Singapore and on board was poor.
No information given and especially by the boarder, it was just dictated to get off, but no information where to re-boarder.
The aircon was terrible
Bus VIP 24, Sri Maju Group SG, Jan 5, 2020
Exceptionally comfortable journey. We took the 8am bus to Meleka and had no issues crossing the boarder.
Bus Express, 707 SG, Jan 4, 2020
Good bud, very good driver, arriving in time.
Bus Express, 707 SG, Dec 25, 2019
Funny, fast, no hassle
Bus VIP 24, Sri Maju Group SG, Dec 21, 2019
Really comfortable seats and good driver, but be prepared for very long border crossings (due to long lines of cars/trucks/buses waiting to enter the area), which made the trip around 6 hours.
Bus VIP 24, StarMart Express SG, Dec 18, 2019
Bus very clean and comfortable with massage seat and you can tilt the backrest and the calf rest. Sleep is easy in this bus.
One small detail is that the driver smoked one time. For those you don’t support the smelt of cigarette, it can be very disturbing, especially for European people where smoked in public area (transports included) is strictly prohibited. Otherwise everything was perfect. I recommande ????
Bus Express, 707 SG, Dec 15, 2019
Arrive on time
Bus Express, 707 SG, Dec 14, 2019
La ruta va en zig zag, pero el servicio es muy bueno. Bus muy cómodo y puntual
Bus Express, 707 SG, Dec 9, 2019
Very good driver and arrival on time but AC was strong that had to use a winter coat!!
Bus VIP 24, StarMart Express SG, Nov 24, 2019
Driver was very tired. So I felt unsafe. No massage function
Bus VIP 24, StarMart Express SG, Nov 20, 2019
Bus left slightly late, but journey and bus itself was very comfortable and passing through the border was easy, would definitely use company company again
Bus Express, 707 SG, Nov 19, 2019
Very comfortable seats and on time. Explanation of the border procedure would have been appreciated.
Bus VIP 24, StarMart Express SG, Nov 17, 2019
Outlets did not work and bus driver did not take me to my stop but instead put me and another passenger in a taxi to the stop.
Bus Express, 707 SG, Nov 9, 2019
The first bus got broken on the highway, just few minutes before Singapore customs. We had to wait about 30 minutes until a new bus came to take us. The second bus was newer and cleaner than the first one. Both customs check in Singapore and Malaysia took less then 10 minutes. Anyhow, Makhota Medical Centre was the last stop in Malacca and it took in total almost 6hrs (from Singapore).
Bus VIP 24, StarMart Express SG, Oct 27, 2019
All the staffs at the transit were so unkind. We're satisfied with the time and price.
Bus VIP 24, StarMart Express SG, Oct 15, 2019
Aircon was not working properly stopped for repairs without notice
Unfriendly driver was smoking in bus.
Good seats with a lot of leg room
Bus was loud could need some oil at some points so reduce noise
Bus Express, 707 SG, Oct 6, 2019
No info at the border, where the bus was going to be, or what to do next
Bus VIP 24, StarMart Express, Oct 5, 2019
Clean and convenient trip
Bus VIP 24, StarMart Express SG, Oct 2, 2019
Bus left fairly promptly. Temperature on bus was very cold and was uncomfortable most of journey. Despite documentation stating only 30 mins at immigration, driver decided to wait for well over an hour for 2 people who didn’t have correct visas. Despite there being an English speaking representative on board the bus, no explanation was given as to why we were delayed for such a long time, we worked it out from conversations that were happening between driver and other Starmart representatives. Definitely a cost effective way to travel between Malaysia and Singapore. Massage seats not working, bus seats large and recline nicely. driver had very limited English, so little instruction given as to what to expect at immigration. Probably won’t travel this way again if doing the same journey
Bus Express, 707 SG, Sep 28, 2019
The ride was smooth n safe journey. The driver was in control n timing was just right. Well done. The only sour point is the waiting area in s'pore , very humid n limited area for waiting. Regards.
Bus Express, Delima Express, Sep 28, 2019
The ride was good, the bus was good, the driver, not so much. He was a little mean.
Bus VIP 24, StarMart Express, Sep 24, 2019
Driver did not make proper break stops and drop off points.
Bus Express, 707 SG, Sep 22, 2019
Everything alright except return in Singapore 45 min late
Bus Express, Delima Express, Sep 14, 2019
Driver was sleepy and yawning along the journey.
Bus Express, 707 SG, Sep 9, 2019
Perfect And comfortable.
Bus Express, 707 SG, Sep 6, 2019
Very comfortable, but hospitality could be better
Bus Express, 707 SG, Sep 5, 2019
Bus VIP 24, StarMart Express, Aug 28, 2019
nice and comfortable trip, but 1 hour delay
Bus VIP 24, StarMart Express SG, Aug 13, 2019
Prompt departure and smooth ride. Driver drove with his “slippers’ with his shoes by his side. Had difficulty finding drop off points and had to use google maps many times. Was on his mobile phone 5 - 6 times.
Notice the bus speedometer was not working with the needle stuck at zero ....
Bus Express, 707 SG, Aug 11, 2019
Fast, clean, calm. Really perfect trip. The real strange thing was just the bus stop in malaka sentral, front of the station on the main street with a busy traffic.
Bus Express, 707 SG, Aug 2, 2019
The trip was confortable and on time.
Bus VIP 24, StarMart Express SG, Jul 22, 2019
Bus was great: huge seats reclinabile seats and very comfortable!! The bus arrived at the pick up point about half hour late and there was a lot of confusion about which bus everyone needed to get. We also arrived at our destination an hour late even though there was no traffic so timings may need reviewing!