IV
Iris VOn time, safe driving, clean cabins, good value for money
Sapa to Hanoi, Bus Lower Double Cabin, Sao Viet, Oct 30, 2026
TL
Teresa L1. It’s not allowed for passengers to go to the toilet on the way to the destination.
2. Driver drove too fast from Sapa to down hill which made us feel very uncomfortable.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Oct 29, 2026
TD
Tina DWe departed approximately 45 minutes late and made a lengthy stop due to a tire problem. This seemed to have been only superficially solved, as a rear wheel had simply been swapped with a front wheel. The bus then stopped about four more times along the route without any explanation. When it stopped again for 20 minutes just before Hanoi, and we pointed out our connecting bus so we wouldn't miss it due to the delay, nobody seemed to care. Furthermore, it didn't stop at the exact address in Hanoi that had been provided. The only positive aspect was the onboard toilet, which was essential since there were no stops to disembark.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Oct 26, 2026
KS
Kyriakos SEverything was fine.i didn't have any problem
Sapa to Hanoi, Bus Lower Single Cabin, HK Buslines, Oct 25, 2026
LH
Liam HThe driver didn’t stop for 3.5hrs for a toilet break. No one should have to wait so long for a toilet break on such a “premium” service.
Everything else about the bus was good, comfortable, entertainment, charging ports and privacy.
Sapa to Hanoi, Bus Lower Single Cabin, HK Buslines, Oct 23, 2026
M
Marine We were 1 hour and 45 minutes late; the bus wasn’t very comfortable
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Oct 23, 2026
HS
Hayley SThe bus was great and very comfortable. However, the no-food rule is difficult for a 7+ hour journey especially when even small snacks like nuts aren’t allowed.
The communication around breaks could also be clearer. Our driver told us we only had two minutes at a food stop, but we ended up staying for around 30 minutes. Some passengers bought snacksonly to be told when boarding that they couldn’t eat them on the bus.
If food isn’t allowed, clearer communication about when and where passengers can eat would be helpful, as seven hours is a long time to go without food.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Oct 22, 2026
FE
Ferenc EThe seats are not for tall people, I am 175 cm and I didn't really have space for my legs. The driver was aggressive when I asked him whether I can get off the bus earlier because there was a stop before the final destination and it would have been easier for me to go home from there and he shouted at me like what am I thinking...
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Oct 20, 2026
GV
Galien V2 hours late
No mention to check in before departure
Sapa to Hanoi, Bus Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Oct 18, 2026
QW
Qian WGreat, safe. but when we got on the bus, we could tell that the air conditioning of the bus emitted a very mild odour. My friends’ and my throat and eyes after the trip were slightly uncomfortable.
Sapa to Hanoi, Bus Single Cabin, Sao Viet, Oct 15, 2026