H
Harald We were supposed to go with the bus at 9:30 and they wanted to pick us up at the hotel. They forgot us, and picked us up to late, so that we had to go with the transport at 11:30. Nobody told us what’s happening, or what went wrong
Krabi to Koh Lanta, Van Van, Kanab Naam Tour, Nov 12, 2026
ES
Erwin SBus was too late. The driver had to go back twice to the same hotel to pick up people. So in the end we were supposed tobbe pick up at 9.00 and at 10.30 we we driving again near our hotel.
The driver informed us correctly and tell us he had orders grom his boss to wait for all the people who were late and also had to driven back.
Krabi to Koh Lanta, Van Van, Black Tiger Tour, Nov 12, 2026
MA
Manuel AVehicle ok but not much space because of luggage. Driver was 45min late for pick up. Traffic jam at ferry (which I read is the standard but not taken into account regarding transfer time).Driver get completely lost in Koh Lanta and at the end needs our smartphones with already running Google Maps to finally find the hotels.
2h15min late...
Krabi to Koh Lanta, Van Van, At Lanta Vacation (แอท ลันตา เวเคชั่น), Nov 11, 2026
NW
Niklas WWe was 1 hour and 15 minutes too late at our hotel. We need more than 1 hour to leave ao nang, because the driver drives 3 rounds in the city to pick up people.
Krabi to Koh Lanta, Van Van, Black Tiger Tour, Nov 9, 2026
MB
Mathilde BStuck in the seat in the boot – with no air conditioning and in direct sunlight – you can feel every bump in the road. I’d booked for 10.30 am, but when I arrived my seat had been sold to someone else. What’s the point of booking? Fortunately, the staff are very friendly and drop you off right outside your hotel.
Krabi to Koh Lanta, Van Van, Black Tiger Tour, Nov 7, 2026
AL
Andrea LEverything went really smooth. They took us to our accommodation. Can only recommend.
Just be careful when booking to not add the insurance cover if you don’t need it.
Krabi to Koh Lanta, Van Van, Black Tiger Tour, Nov 6, 2026
JB
Jonathan BThe driver was amazing, my transfer from Phuket to Ao Nang with another company was so bad, but this was amazing, great experience.
Krabi to Koh Lanta, Van Van, At Lanta Vacation (แอท ลันตา เวเคชั่น), Nov 5, 2026
JF
Julie FChaos at the airport, no signs or information where they would be. I was placed in a car then taken out, before I had to wait one hour. With no explanation, they just disappeared.
Krabi to Koh Lanta, Van Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Nov 4, 2026
AR
Alistair RThe van was modern and in good condition. Pickup was on time and I liked the fact that the pickup was confirmed by WhatsApp the day before. That’s where the good bit ends. Unfortunately the driver was the worst we ever had in all our years of using this type of transfer in Thailand. He started the journey by eating chicken and rice while driving. He then spent most of the rest of the journey scrolling through his phone looking for the next person to call and have a long conversation with. At one point he was doing 80kph in a 50 limit, in the rain, coming up to a red light whilst scrolling through his phone. I did not feel safe at that point!
Krabi to Koh Lanta, Van Van, At Lanta Vacation (แอท ลันตา เวเคชั่น), Nov 4, 2026
IT
Ivana TOverall the journey went smooth and uncomplicated. We were informed about the small delay of the van via WA. In general it could be helpful if the vehicle or driver would show the name of the travel agency to easier identify the van along all others.
Krabi to Koh Lanta, Van Van, Jijie Tour and Travel (จีจี้ ทัวร์ แอนด์ ทราเวล), Nov 3, 2026