Bus Standard AC, Phantip 1970, Mar 22, 2020
All in all a quite comfortabel Trip, pick up and arival within the estimated time range. The only thing missing have been some and clear and understandable instructions about which Bus to take from Phuket town and where to get off the bus. It has been stopping two times already before reaching the ferry to Koh Samui. Some people were leaving the Bus already during that stops while there had been no announcements or advices at all which passengers should leave the bus. So many passengers were confused ...
ferry High Speed Ferry, Seatran Discovery, Mar 8, 2020
All was good, bus and boat on time! Good value
Bus Standard AC, Phantip 1970, Feb 27, 2020
Из отеля забрали вовремя, а мы еще рассчитывали успеть позавтракать - не успели. Дальше пересадили в автобус -> паром, и с парома сразу домчали до отеля на Самуи. Раньше, чем по расписанию. Все четко.
ferry ferry, Seatran Ferry, Feb 23, 2020
Staff at the terminal were not very friendly.
Lunch stop was not clean
Toilets were dirty.
Price of the trip was ok
ferry High Speed Ferry, Seatran Discovery, Feb 19, 2020
Meeting at the busstation at least an hour before departure ended up in waiting in an hour for departure. 30 minutters before would be more than sufficient. Poor information and confusion of confirming the Ferry tickets caused problems and anger at the pier before departure.
ferry High Speed Ferry, Seatran Discovery, Feb 13, 2020
Toilet at the first pit stop was gross.. and again on the ferry. Make sure you bring your own tissues!!
Overall the journey was good.
ferry High Speed Ferry, Seatran Discovery, Feb 10, 2020
everything was on time
ferry ferry, Seatran Ferry, Feb 6, 2020
First time doing a longer bus journey in Thailand .
Great trip . It too a while but everything went smoothly ????
ferry High Speed Ferry, Seatran Discovery, Feb 6, 2020
Bus station was easy to figure out where to go, it left on time and stopped once at a local store where you can buy food which was good. Bus arrived on time only reason I did not give it a 5 stars is because there was no communication or explanation once we got to the pier. No one knew what to do or where to go if you have your ticket on your phone you must go get a physical ticket before proceeding to the pier. It just seemed one or two people were walking and everyone was following them hoping they knew what they were doing. I would recommend having the bus operators explain where to go or what the next step is once you get off the bus. Ferry was smooth and staff was very helpful.
Bus Standard AC, Phantip 1970, Jan 31, 2020
Забрали почти в 8 30, притом что место откуда забирали, не рядом с отелем было, а так дальше все по расписанию было. Клеют наклейки кого куда везут, а автобусе в туалет надо было брать ключ у водителя. В целом сервис удобный
ferry High Speed Ferry, Seatran Discovery, Jan 31, 2020
All was perfect âne easy.
Bus Standard AC, Phantip 1970, Jan 28, 2020
Good price, a little confusing at the bus terminal. The taxi service seemed as if they didn’t want to take us and tried panning us off on some other driver?? Argued for a good 10 min on which taxi will take us. In the end it was fine but a little sketchy. Buying the tickets online was nice and easy.
ferry High Speed Ferry, Seatran Discovery, Jan 19, 2020
Well organised, comfortable bus and boat ride and friendly operators. Would absolutely recommend and use again. Very easy.
Bus Standard AC, Phantip 1970, Jan 15, 2020
Everything smooth. Travel from Phuket to Ko Samui. Only about 20 min late arrival, but mostly because of traffic.
Bus Standard AC, Phantip 1970, Jan 14, 2020
Переезд из Пхукет на Самуи прошел чётко. Компанию рекомендую. .
Bus Standard AC, Phantip 1970, Jan 13, 2020
Все согласно расписанию. Четко, быстро и комфортно!
Bus Standard AC, Phantip 1970, Jan 11, 2020
Good job coordinating the hotel pickup, bus, ferry, and hotel drop off.
Bus Standard AC, Phantip 1970, Jan 7, 2020
Why do you tell people to be at the front of your hotel 30 minutes before pick up time? I had to wait 1 hour and 15 minutes before the van arrived. other than that it was ok.
ferry ferry, Raja Ferry, Jan 7, 2020
We missed our ferry because the bus was delayed but they sorted another one and called our transfer to pick us up later
Bus Standard AC, Phantip 1970, Jan 6, 2020
Brilliant beginning to the end...even arrived at samui an hour earlier...5 hours on the bus and only 1 1/2hours on the ferry...
ferry High Speed Ferry, Seatran Discovery, Dec 30, 2019
Bus was old
Bus Standard AC, Phantip 1970, Dec 28, 2019
The only little problem was the route from Phuket to bus terminal as i didn t know the exact time waiting for an hour.the bus from terminal was really old, slow .many hours to an awful bus.the bus stop was in a place to understand how poor are these people.
ferry High Speed Ferry, Seatran Discovery, Dec 23, 2019
Bus part was without issues (or so I thought). When we made it to the pier where we needed to take the ferry, the bus guys told us to get out of the bus without other instructions. Took us a few minutes but we finally figured out which way to go. Were then promptly told by the Seatran lady at the ferry terminal to RUN because the ferry was leaving NOW and our tickets were non-refundable. We had at no point been informed of when the ferry was scheduled to leave or that we were late coming off the bus. Off we go, running with backpacks and suitcases and what not to catch the ferry. Not that I wouldn't just have bought another ticket had we missed the ferry, but how hard can it be to keep your passengers informed?
ferry Catamaran, Lomprayah, Dec 23, 2019
Great coach trip, lost a star due to the pit stop for lunch break. Food was disgusting and stone cold. Yes it was only 100 baht but x that by everyone of there coaches stop there! I’m sure many people must be ill after.
Ferry crossing was great. Overall I’m happy I travelled via road than flying.
ferry High Speed Ferry, Seatran Discovery, Dec 22, 2019
Everithing vorks fine all the way.
Bus Standard AC, Phantip 1970, Dec 22, 2019
All trip as planned
ferry Catamaran, Lomprayah, Dec 19, 2019
Very good service and customer care service help full staff
ferry High Speed Ferry, Seatran Discovery, Dec 18, 2019
Very good system - bus to ferry to taxi. Staff at the ferry had our tickets ready to go once we walked into the terminal, and once we got off the ferry there was a man holding a sign with our name/hotel ready to pick us up.
Only complaint is that the bus was very very cold from the AC.
ferry Catamaran, Lomprayah, Dec 10, 2019
Bus & ferry ride comfortable. Arrived fairly close to scheduled times, would travel again.
Bus Standard AC, Phantip 1970, Dec 9, 2019