train Cabin 2x, Vietnam Railways, Mar 15, 2020
Great experience, we’d done intramural flights and sleeper buses. So thought we’d give this a try too.
2 person cabin was clean and comfortable, air con worked fine. They give you a pillow and thin quilt/blanket. Thick mattress with a clean sheet on as well.
Would use again but give the food amiss and take my own noodles (there’s a machine dispensing boiling water)
Toilets were a little grubby but quite useable
All in all a fun experience
train 1st Class Sleeper, Vietnam Railways, Mar 14, 2020
Old train, nothing fancy but everything you need to get from a to b. We were lucky enough to get a 4 berth cabin to ourselves which was awesome. They do serve a cheap meal on the train which we didn't know about, it was pretty good $3.50aud for rice veg chicken and soup. You buy a little ticket from one guy and the food is served at around 6pm. Other than that there is a cart with coffee, beer and a few snacks. We did get woken at 5.20 to some god awful music blaring, nasty! At least we didn't miss our stop. Toilets are as bad as you could expect.
flight Economy, Vietnam Airlines, Feb 23, 2020
Everything went smoothly. I was pleased with how easy it was to book with 12go and on line check in went smoothly. The flight is bare bones but we knew that and is such a good price and it was on time. This is our 2nd time with both 12go and Vietnam Airlines. We will use both again in the future.
train 1st Class Sleeper, Vietnam Railways, Feb 19, 2020
Everything was nice except toilett. It could be more clean. It should be without smoking compartment.
flight Economy, Vietnam Airlines, Feb 16, 2020
Flight was delayed due to incoming flight being late. Flight attendants were nice and friendly. Da Nang airport could use more electrical outlets or USB ports.
flight Economy, Vietnam Airlines, Feb 13, 2020
It would have been 5 stars except that the flight was delayed
flight Economy, VietJet Air, Jan 21, 2020
I booked a flight and same day of my flight they send me a message with different hour. When i arrive to the airport my new flight was delayed again... so. The flight i booked was deleayed twice.
hours at the airport waiting. insted arriving to Hanoi at 10:30pm we arrive at 3 am next day.
flight Economy, VietJet Air, Jan 20, 2020
Flight was delayed but other all went well and staff was nice
flight Economy, Vietnam Airlines, Jan 18, 2020
We enjoyed the flight and the service we received.
train #SE20 1st Class Sleeper, Vietnam Railways, Jan 7, 2020
Was a great journey and bed were actually pretty comfortable, only downside was that the train moves around a tone and is extremely noisey, the bugs and cockroaches didn’t help either!
flight Economy, VietJet Air, Jan 2, 2020
It was a pleasant trip from Da Nang to Hanoi with Vitjet Air. I booked my ticket with 12ho.asia without any problem.
flight Economy, VietJet Air, Jan 1, 2020
Great flight from Da Nang to Noi BI via Vietjet. Glad to have booked it via 12go, hassle-free transaction to do all my local flight bookings in both Thailand and Vietnam. Thanks very much.
train #SE20 2nd Class Sleeper AC, Vietnam Railways, Dec 30, 2019
The service for the cost is acceptable, but as 12go.com has written that we would have food, we were expecting to have it, but actually we had to pay for such a cup noodle and coffee.
Anyway, we slept well, the cabin was clean enough, the train operators were generally gentle and available.
I still suggest to use it for who want to save money, but better to choose 1st class if possible, the way to stay inside the cabin is not really comfortable, because is not possible to seat properly because the beds are to close each other and the upper one is also very difficult tl reach, fortunately I'm not so big.
Important to underline that the booking is for a single bad, not the whole cabin.
train #SE2 Cabin 2x, Vietnam Railways, Dec 28, 2019
We love trains and this trip added more beautiful memories to our travel
flight Economy, VietJet Air, Dec 25, 2019
On time, easy check in
flight Economy, Jetstar Pacific, Dec 8, 2019
When we arrived in the airport we discovered that our flight was SOLD OUT and the atendent of JET STAR told is that we should by another ticket of other air company. We became very upset , but in the end, they found a flight in Vietnan airways, and we could arrive on time in Hanoi.
flight Economy, Vietnam Airlines, Dec 1, 2019
Flight was good, fast check-in, nice and friendly staff. We only had a 40 minutes delay, but this was okay.. the Rest was super nice. New plane and the flight went very fast.
train #SE20 1st Class Sleeper, Vietnam Railways, Dec 1, 2019
Check in/boarding was easy
Train ws on time
Cabin was clean
Staff were friendly
Couldn't hear announcement but good to have next station on digital display end of coach
Toilet was horrible - dirty
Door to cabin was noisy all through night
Didn't sleep well
Staff were outside in our coach talking late
Not enough opportunities to buy bottled water.
Glad I tried it but wouldn't do it again
train #SE2 1st Class Sleeper, Vietnam Railways, Nov 27, 2019
Beautiful scenery between DaNang & Hue via Hai Van pass. But train not first class by European standards. Bearable though. Did the journey twice because lost my passport & had to return to Hanoi. Different service on way to Da Nang - water & bananas & intermittent toilet rolls. Take some with you & flush toilet 2-4 times as it tends to fill up. If you’ve been to Glastonbury toilets aren’t so bad & you can use spray water to clean. Maximum speed of train is 70 kmph so journey is slow & clanking. It’s ok once twice was pushing it.
train #SE2 1st Class Sleeper, Vietnam Railways, Nov 18, 2019
Not bad for a first experience. A bit noisy and the staff are quite rude but I think they're just trying to do their job.
Bus Standard AC, Hanh Cafe, Nov 15, 2019
Too many transfer and waiting for my taste, but still the service was not bad. Just regular for the price.
flight Economy, VietJet Air, Nov 8, 2019
Booking service was excellent. Emailed flight changes 24 hours in advance. Would not fly Vietjet again. 3 flighs all delayed by at least 30 minutes, 1 delayed by 5 hours. No concerns with the booking service
train #SE2 Cabin 2x, Vietnam Railways, Nov 6, 2019
We had a private 2 bed cabin for the 15 hour journey. The beds were comfortable enough but sleeping was not easy to due the train movement and noise, this was to be expected though.
The toilet is ok but not the cleanest especially for females to use.
The free snack basket offered by the train in cabin was very poor, considering we paid the most expensive fee available, a tube of Pringles or pack of biscuits would be better.
Generally a good trip but I would not wish to do it often.
flight Economy, VietJet Air, Nov 1, 2019
Very successful trip. Thanks
train #SE2 1st Class Sleeper, Vietnam Railways, Oct 26, 2019
Took the SE2 sleeper 1st class upper bunk bought through 12go. Our ticket read car 12. Car 12 was closed and there was a lot of confusion about if we would be allowed on the train. The reason left on time. The bunk was very basic, air conditioning was cold, a few small cockroaches on the walls, toilets are dirty, food was chicken and rice served by ladle from a rolling cart onto a plastic tray. Our roommates kept the curtain closed to sleep the whole time. They just keep closing it. At 1400 I do not want to sit in a dark room. There is no chair or other place to sit. Stand in the hall only. There are USB ports in the bunk. Cigarette smoke came through the vents frequently We arrived on time to Hanoi. .... Priceless experience:)
train #SE2 1st Class Sleeper, Vietnam Railways, Oct 25, 2019
Too cold but otherwise nice. The views from DaNang to Hue are spectacular, do that during the day.
train #SE20 1st Class Sleeper, Vietnam Railways, Oct 18, 2019
Got upper bunk which you said you try to avoid. Got conflicting messages when I booked the trip. You stated my bank had refused payment and to contact them. Worst part of trip was booking with you which I had to pay to do. Terrible customer service
flight Economy, VietJet Air, Oct 14, 2019
Our flight was delayed by an hour
flight Economy, VietJet Air, Oct 11, 2019
train #SE20 2nd Class Sleeper AC, Vietnam Railways, Oct 11, 2019
It was all right but there was insects on our bed.
train #SE20 1st Class Sleeper, Vietnam Railways, Oct 8, 2019
Easy booking process. Got exactly the sleeper berths we wanted. Instructions emailed with the tickets were perfect. I recommend the service for trains in Vietnam
train #SE2 Cabin 2x, Vietnam Railways, Oct 8, 2019
My third time doing this journey, but my first time in a VIP sleeper. Great experience, super comfy. Toilets are unfortunately shared with all other 1st class sleepers and they are notoriously filthy.
The conductor on our train was rather rude, but usually they are nice ;)