How do I cancel my ticket?

Each operator has its own cancellation rules which are displayed during the booking process.

To cancel your booking, please log in on the website and press the Refund button on the ticket in your profile.

In some cases when the booking is not refundable, we can still request a partial refund from the operator.

Please contact our support team at least 48-96 hours before the departure time.

Tags: Cambodia, Myanmar, Malaysia, Thailand, Vietnam

General questions

Thai Railways

OK

I don't have a booking number. I have not purchased a ticket yet.