Bus is a convenient way of travel no matter whether you need to get to a neighboring town a couple of hours away or venture further afield crossing the whole country. Whatever your budget, buses have you covered. Express buses offer the most affordable ticket price for travellers who have very little money to spend. VIP options are geared toward those who do not want to compromise on comfort. Before you jump on a bus, make sure you choose the type of service which suits you best. For a long-haul trip look for a VIP or first-class coach which provides non-stop service to your destination or just call a minor number of stations along the way. Express or local buses in many cases may prove an acceptable choice for shorter trips, but longer rides are often not the best buy. Study the timetable before going as many long-haul destinations are served by night buses, and some offer wider seats or sleeper berths for such travels. Make an online reservation for your bus ticket with Alibaba Express. Other travellers’ reviews will help you to choose the best ticket and coach class.
Alibaba Express Popular Stations
The main stations covered by Alibaba Express’s buses include:
Dungun
Kuala Terengganu
TBS Kuala Lumpur
AmanJaya Bus Terminal
Terminal Bersepadu Gombak
Merang Jetty
Sungai Nibong
Kuala Besut Bus Terminal
Penang Komtar
Butterworth
Kulim Bus Terminal
Berjaya Times Square
Universiti Sultan Zainal Abidin UniSZA
Temerloh
Kuala Terengganu Jetty Taman Tamadun Islam
Universiti Malaysia Terengganu UMT
Hat Yai Station
Changloon Bus Terminal
Hentian Duta
Bukit Kayu Hitam
Putrajaya Sentral
Kerteh Bus Terminal
Paka
Kuantan Terminal Sentral
Alor Setar
Kuala Besut Jetty
Shahbandar Jetty
Dannok
Marang
Alibaba Express Top Destinations
Alibaba Express buses ply a number of routes and here is the list of some of the most popular ones:
One of the best things about bus travel is that you can almost tailor-make your trip adjusting it to your requirements for privacy and comfort. Different classes and types of buses cater to the different needs of travellers. The cheapest trips are normally offered by standard-class buses. They may be called local, express or ordinary. These are a good choice for shorter trips. Sleepers or VIP coaches are good both for longer and overnight trips. They may offer berths or wide soft reclining seats, sometimes with built-in massage options, blankets, soft drinks, and snacks, or more substantial meals on board or during toilet or refuelling stops. Travelling by night buses allows you to save on a hotel room, but to ensure the most comfortable ride do choose the class of your bus wisely. Prices always depend on the distance you ride and the type of coach. For some, even shorter trips, it is worth investing some extra money and buying a seat on a VIP bus as it can save you twice as much time as you spend travelling by an ordinary bus.
Travel by Bus: Pros & Cons
Pros of Bus Travel
Bus is the best choice to get to destinations that are not connected by rail or planes. The network of buses often covers almost the whole country, and their routes are well and long-established.
Opposite to air travel and sometimes rail travel, taking a bus does not require arriving at the bus station much in advance. Check-in, even on international routes, does not take much time. Luggage allowances are usually very traveller-friendly, and the fee for extra luggage, if limits are set, is normally not very high.
Bus tickets can be more affordable compared to air or fast train tickets. There is always a choice of ticket classes for all pockets. Cheaper standard options may be a bit slow and do not offer top comfort, but anyway acceptable and bring you to your destination. On longer routes, toilets or toilet stops as well as snacks, water, and sometimes toiletries and blankets are almost always included in the price.
If you are ready to spend more, some VIP coaches offer seating comparable to business class on a plane with wide soft reclining seats, blankets, fewer passengers, and many other perks to make your trip a pleasant journey.
Cons of Bus Travel
Newer intercity bus terminals are very often located out of the city close to bigger highways to allow buses to avoid city congestion. Unfortunately, it may create extra challenges for travellers, too. Getting to such a terminal may be a problem as in some destinations there are restrictions on vehicles allowed to enter the terminal, and you will have to use special carriers to get there. This results in higher costs as prices may be inflated. Also do calculate extra time if you are travelling during rush hours, especially if you are not familiar with the traffic situation at your starting point.
Buses are probably the means of transport which runs out of schedule more often than trains or planes. They are heavily dependent on the road situation which sometimes can be unpredictable – accidents, road construction works, detours, etc. This is especially true for travels during weekends, high season, or national holidays. Do keep this in mind and do not plan tight connections.
Travelling on certain routes or during the most popular periods may require advanced booking. Bear in mind that it is not always possible to show up at the bus station and hop on the next bus – tickets may well be all sold out, so organize your trip accordingly.
Kulim Bus TerminalBerjaya Times SquareDungunUniversiti Sultan Zainal Abidin UniSZATemerlohKuala TerengganuKuala Terengganu Jetty Taman Tamadun IslamTBS Kuala LumpurUniversiti Malaysia Terengganu UMTHat Yai StationChangloon Bus TerminalHentian DutaBukit Kayu HitamAmanJaya Bus TerminalPutrajaya SentralKerteh Bus TerminalTerminal Bersepadu GombakPakaMerang JettySungai NibongKuantan Terminal SentralAlor SetarKuala Besut Bus TerminalKuala Besut JettyShahbandar JettyDannokPenang KomtarMarangButterworth
Alibaba Express Company Reviews
B M
Burhan M
I’m glad it was an overnight trip. The driver didn’t speak any English, though, so it would have been nice if we had been informed whenever we were going to have a toilet or smoking break. We also ended up departing 45 minutes later than scheduled.
Bus Express, Alibaba Express, Sep 21, 2026
L C
Lucy C
The bus itself was nice, comfortable, and spacious. Unfortunately, the service completely overshadowed that.
The whole trip was incredibly uncomfortable. I haven’t felt that much like an outsider in a long time.
Throughout the journey, the bus driver and another staff member repeatedly singled me out. They kept asking only me, despite there being other foreign passengers, whether I had a medical card and other documentation to enter Thailand.
When we arrived at the border for immigration, they instructed only me to take all of my belongings with me, as if they expected me to be denied entry or detained. Since no one else was bringing their luggage, I left mine on the bus because no one else was taking theirs. After I finished at immigration and came back outside, the bus was already pulling away. I had to run after it, and when I got back on, I asked if they were really going to leave without me. They simply said yes. There were fewer than 10 passengers on the bus, so it’s not as though I was easy to overlook.
To make matters worse, all of my belongings had been moved from my seat to the front of the bus, as if they expected I wouldn’t be returning.
Finally, when we reached Hat Yai, they made me get off about 10 minutes before the destination printed on my ticket, which was the stop I had paid for.
The only positive thing I can say is that I made it back safely. Honestly, I almost didn’t. If I hadn’t noticed the bus pulling away and run after it, I could have been stranded at the border through no fault of my own.
I’ve lived in Thailand for quite a while and regularly travel throughout the region. I’ve never been made to feel so singled out or treated so differently because I was a foreigner. The entire experience was stressful, uncomfortable, and unprofessional.
Bus Express, Alibaba Express, Aug 4, 2026
C J
Ceri J
Really easy journey. Bus was well air conditioned and very spacious seats. Regular stops and got to Butterworth early. Would recommend especially for the price.
Bus Express, Alibaba Express, May 12, 2026
B Z
brigit Z
We had to be at Komtar before 9 to get tge minivan to the busstation further out… we where there at 9.15 and in the end the bus left there at 10.30!!! Be at Jomta half an hour later would have been early enough.
Bus Express, Alibaba Express, Apr 25, 2026
W D
Wolf- D
We just forgot very important stuff (Passport and so on) in the bus, and because of the great work from the Company we had it back 2 hours later
Bus Express, Alibaba Express, Dec 17, 2025
M N
Maryam N
everything was fine and good but the driver didnt stop for praying. i hope Alibaba can alert about their muslim passengers. Eventhough we still can Jamak Taakhir somehow Jamak Taqdim is better. Just my two cents.
Bus Express, Alibaba Express, Oct 15, 2025
K R
Kalyan R
Nice comfy seats 💺 well maintained air conditioning 👌 only flip side was but was delayed by an hour . Bus staff was goog . Overall recommended 👌
Bus Express, Alibaba Express, Sep 21, 2025
K D
Katelyn D
We took the bus from Merang jetty to Sungai Nibong (Penang). The bus arrived 15 minutes early and didn’t wait around with the pick up from across the road from the Shell (1km away from Merang Jetty) - thankfully some locals told us where to go. The seats were comfortable and there was a usb charger. The AC worked very well. There were 2 toilet stops the whole 9 hour journey and none in the last 5 hours, thankfully there was an emergency toilet on board.
Bus Express, Alibaba Express, Aug 10, 2025
L S
Linda S
The drivers smoking in the Bus every half hour. They are friendly, but way is it aloud to smoke in the Bus? :/
Bus Express, Alibaba Express, Jul 11, 2025
S C
Siu C
Delay 30mins at Dungun and finally delay to arrival TBS more than 1.5hrs. So poor!
Bus Express, Alibaba Express, Jul 3, 2025
J E
Johann E
It was a chill bus ride. However, the amenities didn’t work, the toilet was closed, it was dirty and the massage chair was just a bit of vibration. So, a regular bus ride and nothing fancy.
Bus Express, Alibaba Express, May 8, 2025
A W
Alex W
Bus Express, Alibaba Express, Oct 22, 2026
T
travel.jerome.m
Bus Express, Alibaba Express, Sep 19, 2026
I M
Ilona M
Bus Express, Alibaba Express, Aug 5, 2026
M S
Mia S
Bus Express, Alibaba Express, Jul 31, 2026
K V
Katherine V
Bus Express, Alibaba Express, Jun 25, 2026
N I
Nadine I
Bus Express, Alibaba Express, May 29, 2026
S F
Saida F
Bus Express, Alibaba Express, May 12, 2026
C C
chatchai C
Bus Express, Alibaba Express, Apr 1, 2026
N M
NUR M
Bus Express, Alibaba Express, Jan 11, 2026
B R
Bilawal R
Bus Express, Alibaba Express, Dec 9, 2025
C L
C L
Bus Express, Alibaba Express, Nov 13, 2025
M V
Madelon V
Bus Express, Alibaba Express, Sep 20, 2025
P G
Pauline G
Bus Express, Alibaba Express, Sep 2, 2025
L N
Laurene N
Bus Express, Alibaba Express, Aug 14, 2025
F S
Fermin S
Bus Express, Alibaba Express, Jul 28, 2025
F C
Finn C
Bus Express, Alibaba Express, Jul 22, 2025
C F
Candice F
Bus Express, Alibaba Express, Jun 12, 2025
M P
Maria P
Bus Express, Alibaba Express, May 12, 2025
3.9
39 customer reviews
5
36%
4
28%
3
23%
2
13%
1
0%
87.2% of 39 travelers were presumably happy with Alibaba Express as they left good or no review