12Go Transport is an operator linked to the 12Go Group of companies. It is our signature operator with it's own fleet of VIP vans. We are based at our hub at the Makkasan Airport Rail Link Terminal and we are offering daily scheduled trips to the most popular destinations nearby.
Routes Served by 12Go Transport
Bangkok – Pattaya
The 9-seat VIP van will start conveniently from the Khao San Area and from Makkasan in the heart of the city. Makkasan is easy to reach by MRT, BTS, ARL and by taxi. The van has a luggage compartment and customers can take their reasonably sized luggage with them. There will be one short stop on the way at a very big gas station for passengers to visit the restrooms, buy some snacks or get some fresh air. There are three points in Pattaya where you can leave the van, Terminal 21 at the beginning of the Beach Road, Central Festival in the center and Jomtien Beach in the East of the city. The driver will pass the entrance of the walking street and you might be able to hop off there as well. On the way back to Bangkok we will pick you up at Terminal 21. As the international airport lies on the way, customers can book this stop and the van will drop them off at the main entrance.
Bangkok – Hua Hin
Every day our VIP vans start from Makkasan and from Khao San Road. There will be one short stop half the way at a gas station for passengers to visit the restrooms, buy some snacks or get some fresh air. In Hua Hin you will be brought to the Market Village. If your hotel is en route from Bangkok and you would like to hop off, please inform our staff before departure, so we can plan the trip accordingly. The driver will not be able to perform 2 U-turns in case your hotel is on the wrong side of the road.
Bangkok – Ayutthaya
There are several VIP vans departing from both, the Khao San Area and from Makkasan, at different times in the morning. There is a stop on the short way on demand if passengers wish to visit the restroom. There are two stops in Ayutthaya and both are inside the old city and very close to the temple ruins.
Other destinations from Bangkok
From Bangkok you can travel with 12Go Transport to any destination with our door-to-door charter service. For a very competitive price you can rent a high class VIP van with a driver that will bring you directly to your hotel. All our drivers are trained, patient and the van is GPS controlled with a maximum speed limited to 90 km per hour. The vans are also equipped with free Wifi and USB charging stations for your mobile phone or other devices.
The scheduled trips are continuously expanded to serve a greater area. We recently added Kanchanaburi province to the map and soon additional drop off stations along the way to Hua Hin will allow tourists to get off in Petchaburi or Cha Am, without adding additional transit time.
Pros
The vehicles used by 12Go Transport on all routes are modern, relatively new and in best condition. You will feel safer than travelling with other operators. The VIP vans are more spacious and significantly more comfortable than the standard version of passenger vans in Thailand. Free Wifi and USB charging points come as a plus. In 2020 12Go Transport was the first van transport company in Thailand that got the SHA certification for Covid-safe operations. Until April 2021 no other van operator in the 12Go system has reached this standard.
Cons
One problem you might experience with every operator in Thailand are the crowded roads in Bangkok's rush hours. The locations and departure times have been selected in a way to avoid daily traffic jams, but on long weekends, when the traffic totally collapses, transit times might not match the schedule.
Surat Thani AirportPhuket Bus Terminal 2Khao Sok Bus StationPhantip Travel Koh SamuiKrabi Bus TerminalPhantip Travel Koh Phangan Branch Seatran FerrySailfish Sculpture Ao Nang BeachKrabi Bus TerminalPhantip Travel Koh Phangan Branch Raja FerrySurat Thani AirportAo Nam Mao PierKrabi AirportSurat Thani AirportWat Chedi Ai KhaiHua Hin Market VillagePhantip Khao Sok Minivan OfficeBangkok Town TransferHat Yai Hotel TransferSurat Thani Town TransferAo Nam Mao PierSurat Thani Train StationRatchaprapha DamKrabi Town Hotel Transfer12Go Makkasan StationBan Phe Ferry CounterKhao Sok Lake CPS Connection Travel OfficeLomprayah Donsak PierAo Nam Mao PierAo Nang Hotel TransferTerminal 21Koh Phi Phi Ton Sai PierSurat Thani Town Phantip OfficeKhao Lak TransferPatong Kata Karon TransferNakhon Si Thammarat airportKhao Sok TransferDonsak PiersKoh Lanta TransferWat Maha ThatKata Beach Hotel TransferKhao Lom MuakSurat Thani Town Phantip Travel OfficeAo Nang Transfer except Krabi Town and RailayKhanom Hotel TransferHat Yai Bus TerminalKlong Jilard PierSurat Thani train stationPhuket Town TransferKrabi Bus TerminalKlong Muang Beach TransferKaron Beach Hotel TransferDonsak Seatran PierAo Nang BeachRatchaprapha DamDonsak Raja FerryPak Bara PierTrang Town TransferChaweng TransferPhuket AirportTubkaek Beach TransferPak Meng PierCentral Festival 2nd RoadKhanomCheow Lan Lake PierRatchaprapha DamSatun Hotel TransferPhuket Bus Terminal 1BuriramSurat Thani Town TransferKoh Lanta TransferPatong Beach Hotel TransferDonsak LomprayahBo Phut TransferCheow Lan Lake Pier
12Go Transport Company Reviews
J C
Johann C
the trip was very well organized, didnt have to wait long for transfers. only thing that was shitty was the busstop after like 10mins where they told us to buy something, the shop was very overprized and cooperates with the phantip travel organization to maximize the costs
Bus Bus + Ferry, 12Go Transport (12Go Transport), Mar 12, 2026
W B
Wiktoria B
fast and efficient, they guide you at every step
Van Minivan + Ferry, 12Go Transport (12Go Transport), Mar 11, 2026
T W
Thomas W
All was very nice, but the roads felt little bit strange. We jumped a lot, but the driver was very good.
Bus Bus, 12Go Transport (12Go Transport), Mar 7, 2026
I S
Ingo S
All in all, it was a good experience. But this Bus has not many legroom. I have long legs and this is why it was quite uncomfortable... but it's okay and good value for the money.
Van Van, 12Go Transport (12Go Transport), Mar 3, 2026
K K
Kerstin K
All good! On time and safe
Bus Bus + Ferry, 12Go Transport (12Go Transport), Mar 1, 2026
J R
Janie R
Smooth process from start to finish. I was worried after reading the reviews but we picked our tickets up at the Samui Phantip office where they were very organised. Ferry was smooth and on time. Easy to locate the Krabi bus, it took a while to leave but nothing to complain about. Journey was fine, driver did not speed, and drove responsibly in heavy rain. We had backpacks and did not have to pay any extra to put them in the hold. The guy measured people's suitcases and large ones were charged 100 baht.
Bus Bus + Ferry, 12Go Transport (12Go Transport), Feb 28, 2026
B E
Basak E
Everything was on time, clean and informative
Bus Bus + Ferry, 12Go Transport (12Go Transport), Feb 27, 2026
R M
Raymond M
Smooth connections from the pier to the hotel.
Bus Bus + Ferry, 12Go Transport (12Go Transport), Feb 27, 2026
O A
Omid A
I felt like a Sardine. Too many people with luggage in one van.
Van Minivan + Ferry, 12Go Transport (12Go Transport), Feb 15, 2026
T S
Terence S
Ferry was in good condition, bus was clean and air-conditioned, with a couple of “comfort stops” at garages built in along the way to get snacks/sandwiches.
Van Minibus + ferry, 12Go Transport (12Go Transport), Feb 5, 2026
M L
Markus L
Bus departure was in time
Asked support if check-in 30min before is ok and they said yes.
After arriving at ferry port the situation for all the travelers was a bit unclear if we need to go to the check-in counter or directly to the ferry and which ferry port
The ticket we got at first check-in was already direct for the ferry and the stuff on site helped us to find the right port
Bus Bus + Ferry, 12Go Transport (12Go Transport), Feb 4, 2026
M P
Mette P
At time and good driver.
Bus Bus + Ferry, 12Go Transport (12Go Transport), Feb 3, 2026
A S
Ani S
The transfer was ok and on time once I found the car. The pickup was very unclear and very badly communicated. They mark the pick up point as a statue in Ao Nang beach, then have you pick a hotel. My hostel was not listed, so I had to pick something else nearby. Then I contacted support who told me to wait at the nearest bus stop. What kind of direction is that in Thailand? No side of the street, no clear coordinates. Thank god someone from 12go called me 5 minutes before the departure, otherwise I'm not sure I would have found the driver.
Van Van, 12Go Transport (12Go Transport), Feb 2, 2026
F M
Fredrik M
The van left 1.5h late due to too few people booked (but that was a lie as it pulled into the terminal full of people just before we got it) it was obsiously just late from the previous trip.
Driver drove like he stole the van. Literally no one overtook us on they way, we were faster than everyone on the road.
Seat belts in the van are not 3point and will most likely kill you in a crash.
Van Van, 12Go Transport (12Go Transport), Jan 29, 2026
E H
Egon H
Good trip, good service
Van Minibus + ferry, 12Go Transport (12Go Transport), Jan 24, 2026
D O
Dagmara O
Great service.
Very well organised, easy trip.
Bus Bus + Ferry, 12Go Transport (12Go Transport), Jan 21, 2026
T M
Trina M
The bus part of the journey was on time and fine, the ferry was late and instead off arriving at the island 4:30pm it was almost 6pm. It was also a giant car ferry rust bucket. I'd pay more next time, this was the cheapest option
Bus Bus + Ferry, 12Go Transport (12Go Transport), Jan 11, 2026
M L
Matthew L
Very good in office and transfer went smoothly
Bus Bus + Ferry, 12Go Transport (12Go Transport), Jan 4, 2026
Y M
Yessine M
The boat was on time, but the bus departed late after waiting for other passengers to get full, and arrived 2h late.
Bus Bus + Ferry, 12Go Transport (12Go Transport), Jan 4, 2026
J K
Jonas K
Clean vehicle and everything on time and well done
taxi Van 9pax, 12Go Transport (12Go Transport), Dec 31, 2025
M K
Mariia K
All good if you know what expect to
Van Minibus + ferry, 12Go Transport (12Go Transport), Dec 28, 2025
J S
Julian S
Great package that we have bought to go from Krabi bus terminal to koh samui ! Even the waiting time for the ferry was short.
Bus Bus + Ferry, 12Go Transport (12Go Transport), Dec 25, 2025
M S
Moritz S
We had to get off earlier. The driver was nice and dropped us off at the bus station.
Van Minibus + ferry, 12Go Transport (12Go Transport), Dec 21, 2025
A R
Aylin R
Why do I book online to then be issued a paper ticket that no one checks anyways. Waste of resources.
Quite tight seating, not possible to relax and many pick-ups/drop-offs of random items - like sitting in a fancier delivery truck.
Rest stop at the most awful place, which smelled like faeces.
Van Van, 12Go Transport (12Go Transport), Dec 20, 2025
H M
Hanna M
Loved the van with luxury interior and soft seats! Safe and polite driver. A really good experience.
taxi Van 9pax, 12Go Transport (12Go Transport), Dec 20, 2025
R K
Radek K
Comfort on boat and in a bus was good. But what I don’t liked about it, was no information at all. You buy a ticket and you know only one thing - go to Phantip travel 1 hour before. No information about anything else. possibility to buy food on boat or while the road in bus. On the way in bus, first stop was at the gas station and the driver tells you no food. Then he stopped at the second stop, with no good food… I was really afraid to buy anything without end in hospital, sorry…
Van Minibus + ferry, 12Go Transport (12Go Transport), Dec 19, 2025
S D
Sylvie D
Too long.... Getting out at the bus station, waiting before taking the bus. Not ideal, but not expensive for sure.
Van Van, 12Go Transport (12Go Transport), Dec 17, 2025
F C
Facundo C
Very good service
Bus Bus + Ferry, 12Go Transport (12Go Transport), Dec 8, 2025
L R
Laurids R
Nice bus, friendly driver, pretty much on time
Van Van, 12Go Transport (12Go Transport), Dec 5, 2025
J S
Jan S
The driver was very friendly and helpfull. He droves fast and safe so we reached our destitination in time! I would bool again just because of this driver!
Thank you!
taxi Van 9pax, 12Go Transport (12Go Transport), Nov 20, 2025
D B
Daniel B
All perfect
Van Minibus + ferry, 12Go Transport (12Go Transport), Nov 11, 2025
A C
Anne C
On time.
New well maintained minibuses.They are never as comfortable as a big bus but the air con worked & the seats were in good condition.
The drivers were helpful and drove well.
There is a half hour break and vehicle change at Krabi bus station where you can buy food and drinks.
Pay 100 baht extra for a hotel drop off.
Van Minivan + Ferry, 12Go Transport (12Go Transport), Nov 11, 2025
B S
Benjamin S
The ferry was good. No complaints there. Chairs were comfortable and it didn’t feel crowded.
The bus:
The chairs were comfortable. The power outlets didn’t work. Bus felt like it was on the older side which is fine but there did seem to be a lot of exhaust fumes in the interior. My eyes burned and I had a headache for the second half of the trip.
The nice thing was that the driver stopped at 2 locations along the way to get out and stretch, use the washrooms, and grab a bite to eat at the local establishment.
Van Minibus + ferry, 12Go Transport (12Go Transport), Oct 29, 2025
Z U
Zia U
Seats were not comfortable.
Bus Bus, 12Go Transport (12Go Transport), Oct 22, 2025
P C
Petr C
Great! Booking was easy, driver was nice, ride was smooth :) the destination point - CPS Connection Travel Office took great care of me and helped to organize my next part of my journey :)
Van Van, 12Go Transport (12Go Transport), Oct 22, 2025
L W
Lea W
no information in the minibusses, the drivers stress so much, but we arrived before time
Van Minivan + Ferry, 12Go Transport (12Go Transport), Oct 19, 2025
M K
Marcin K
During my trip, I was informed that there was no transportation available from the ferry port to my hotel. I did not receive a refund. I had to call a taxi and incur additional costs.
Bus Bus + Ferry, 12Go Transport (12Go Transport), Oct 18, 2025
B S
Byron S
Comfortable bus to Krabi,then had to wait a while for a mini van to Ao Lang, dropped me at my hotel. All the staff looked after me and guided me.
Van Van, 12Go Transport (12Go Transport), Oct 18, 2025
G L
Gabriele L
On time and good service. Ferry is big and comfortable
Bus Bus + Ferry, 12Go Transport (12Go Transport), Oct 12, 2025
F B
Felix B
Comfortable travel.
Unclear communication at the pier, but ok
Will go again with Panthip
Bus Bus + Ferry, 12Go Transport (12Go Transport), Oct 7, 2025
M F
Margot F
Good bus, everything was clear, driver was in time. But they take us fees for extra luggage while the bus was empty only 8 people in a 30 bus seats… bit annoying because plenty of space.
Bus Bus, 12Go Transport (12Go Transport), Oct 2, 2025
R S
Rainer S
Good driver, calm and save!
taxi Van 9pax, 12Go Transport (12Go Transport), Sep 19, 2025
B R
Bruno R
A bit chaotic at the airport bus terminal. But eventually, we arrived in Koh Samui smoothly and early (!).
Bus Bus + Ferry, 12Go Transport (12Go Transport), Sep 14, 2025
K C
Katty C
Super easy, someone was waiting for us at the exit of the trainstation. While waiting for the van we had the possibility to eat and drink something and go to the toilet. Drop off right in front of the ferry terminal and at arrival on the pier in Koh Samui again a van waiting for us. It was a nice and worry-free experience.
Van Minibus + ferry, 12Go Transport (12Go Transport), Sep 9, 2025
R P
Rowena P
The trip was great and on time. I enjoyed it.However it was very difficult to find the Phantip office and then to get from there to the ferry. If the taxi driver did not wait for me I would not have been able to get to the pier with my luggage. It is difficult for a 72 year old. Thete should be an office at the pier or else transport to the pier
Bus Bus + Ferry, 12Go Transport (12Go Transport), Sep 9, 2025
M D
Maria D
Seamless travel, on time and very easy process! The bus was big and comfortable and the instructions to find it very clear. The ferry departed on time. Would recommend 100%.
Van Minibus + ferry, 12Go Transport (12Go Transport), Sep 8, 2025
E R
Eden R
Big clean ferry with air-conditioning and easy access for suitcases. Bus arrived right on time and took us to the airport with no issues at all.
Bus Bus + Ferry, 12Go Transport (12Go Transport), Sep 7, 2025
S A
Soeli A
Overall the trip went well. We arrived sooner than expected…
Bus Bus + Ferry, 12Go Transport (12Go Transport), Sep 2, 2025
O S
Olivia S
Easy journey, stopped to go to the toilet & get food
Bus Bus + Ferry, 12Go Transport (12Go Transport), Sep 1, 2025
A K
Anna K
When I went to the pier at Surat Thani, I wasn’t sure which was the right boat, but just asked. The workers helped me.
If you ask the people very nice they will always help you!! The lady at the ticket Check in Even scant my QR-Code for the Ferry ticket, because I was fully packed😂
One thing when I arrived at the pier, coming from the Airport, I only had 15 min. till my ferry would have left. So you should definitely check your leaving time!
Bus Bus + Ferry, 12Go Transport (12Go Transport), Aug 30, 2025
4.7
2391 customer reviews
5
79%
4
15%
3
4%
2
2%
1
0%
98.4% of 2,391 travelers were presumably happy with 12Go Transport as they left good or no review