LS
Lucas SIn the morning, the company informed us that the bus would arrive at 2:15 pm instead of the booked 12:45 pm. However, the bus did not arrive at 2:15 pm either — instead, we started our journey at 3:00 pm. One positive: the interior of the bus was pretty new and clean. In the evening, we stopped just outside of Nha Trang with no information from the driver whatsoever. We got out of the bus to check what was going on, and the staff had just put our luggage on the street. Another staff member told us that we would have to change into a van to get to our hotel in the centre of Nha Trang. All in all, it was quite a frustrating journey.
Mui Ne to Nha Trang, Bus Cabin 24, Nam Hai Limousine (Nam Hai Limousine), Aug 13, 2026
CZ
Carlo ZWe were supposed to arrive at the "Panorama Nha Trang Hotel" stop, but they let us off early. We thought there was a shuttle that would take us to a pre-arranged location. When we asked, they told us we'd have to wait 5-10 minutes. After that time, we asked again and were told the shuttle would arrive at 6:30 PM (so we'd have to wait there for over an hour). The ticket we purchased indicated our arrival time at our destination was 5:00 PM...
Mui Ne to Nha Trang, Bus Sleeper 41, Hanh Cafe (Hanh Cafe), Mar 5, 2026
LL
Lan LStarted at the right place but stopped at the different destination as the confirmation on the booking, the driver drove not very carefully, brakes suddenly
Mui Ne to Nha Trang, Bus Luxury Sleeper 34, Hanh Cafe (Hanh Cafe), Mar 4, 2026
AS
Alexander SLate for two hours. Final stop was 2 km away from Panorama
Mui Ne to Nha Trang, Bus Sleeper 36, Hanh Cafe (Hanh Cafe), Feb 15, 2026
M
Marie Awful communication & unreliable!
The Bus driver kicked us out 1h walk away from the planned Location of arrival, without any explanation!
Several travellers had no Idea what was going on.
It took 20-30 minutes to even get a Grab to the area. Luckily there were other English speaking travellers so we could help each other.
The departure was 1.5 hours late, but at least their office communicated that
Mui Ne to Nha Trang, Bus Sleeper 41, Hanh Cafe (Hanh Cafe), Feb 14, 2026
NS
Nicola SWe were asked if we wanted an earlier bus and we accepted. But nobody told us that the earlier bus was much slower (5 hours inested of 3). The comfort on the bus was ok.
Mui Ne to Nha Trang, Bus VIP, Full Moon Travel Asia (Full Moon Travel Asia), Jan 15, 2026
DS
Darya SThe trip from Muine to Nha Trang was longer than expected, we arrived at 5:30 instead of 4:30. Also we were dropped off the bus not at the final destination, but at Hanh office.
Mui Ne to Nha Trang, Bus Sleeper 41, Hanh Cafe (Hanh Cafe), Jan 13, 2026
RG
Rolf GI have back pain after every bus trip.
Mui Ne to Nha Trang, Bus Sleeper 41, Hanh Cafe (Hanh Cafe), Jan 2, 2026
JL
Johann LMisbooking of the seats dirty bus
Mui Ne to Nha Trang, Bus Luxury Sleeper 34, Hanh Cafe (Hanh Cafe), Dec 29, 2025
B
Bernd Very good service.
Mui Ne to Nha Trang, Bus Sleeper 36, Hanh Cafe (Hanh Cafe), Oct 1, 2025