LJ
Lucas JThe bus left 30 minutes in advance so we almost didn’t catch it. The driver was riding so so fast in the mountain it was dangerous and people were sick. We do not recomand this company.
Ha Giang - Sapa, Otobüs Cabin 34, Bang Phan, 11 Kas 2026
OB
Oriya BIt all started with the driver being over an hour late for the departure! Then, throughout the entire trip, the driver made unscheduled stops for his own personal errands—picking up private packages and delivering them along the way. To make matters worse, the bus had a manual transmission, and the ride was absolutely horrific!!!!! We were throwing up the whole time and felt terrible! This was no way for a human being to travel. It was simply appalling—I wouldn’t recommend this experience to anyone in the world!
Ha Giang - Sapa, Otobüs Cabin 34, HT Travel, 9 Kas 2026
RJ
Rimshah JBad experience as we were constantly rebooked, the bus that took us finally was meant to leave at 17:00 at the end, it arrived at 18:00 but didn't leave until 19:30. No communication from anyone despite sending multiple messages to the operator
Ha Giang - Sapa, Otobüs Üst Tek Kabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 4 Kas 2026
C
Carolane The company was very accommodating in picking us up directly from our hotel, and the bus staff were very friendly. However, it was a brand new bus; my seat hadn't been cleaned by the previous passenger, their blanket was still a mess, along with their food scraps. Furthermore, for a new bus, the quality was questionable: there was no Wi-Fi, some USB ports didn't work, and some air conditioning vents were broken. And to top it all off, the driver only made one stop during the six-hour journey, even though we had told him we needed to use the restroom, and one of the passengers was sick.
Ha Giang - Sapa, Otobüs Single Royal Cabin, Bang Phan, 30 May 2026
AT
Anna TDriver drove like a maniac! Turns were taken with high speed, we were super nauseous. When someone wanted to use the restroom he almost did not want to stop, terrible experience.
Ha Giang - Sapa, Otobüs Limousine, Bang Phan, 15 May 2026
PE
Pascal EVery confortable, driver on time, just no electricity in the usb but the rest was perfect
Ha Giang - Sapa, Otobüs Limousine, Bang Phan, 29 Mar 2026
PC
Patrick CNot easy to find the bus
Ha Giang - Sapa, Otobüs Limousine, Bang Phan, 27 Mar 2026
RA
Rain AThe bus driver was very late unfortunately. And the bus itself was quite run down.
Ha Giang - Sapa, Otobüs VIP 34, Quang Giang, 25 Mar 2026
BC
Bruno CThey left on time which is so rare here! So got that only they receive 5 stars.
Ha Giang - Sapa, Otobüs Limousine, Bang Phan, 24 Mar 2026
AS
Ariella SThey were almost an hour late. Didn’t answer the number provided, and dropped us off 2 hours later than expected
Ha Giang - Sapa, Otobüs VIP16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 20 Mar 2026