SW
Simone WBest bus experience I have had in Vietnam, thank you!
Sapa - Hanoi, Otobüs VIP Luxury 24 Cabin, VietNam Travel Bus (Việt Nam Travel Bus), 21 Ağu 2025
CO
C OThis trip was all bad. The driver constantly clearing his throat made me believe he was ill and shouldn't be working. The stops where we were charged to use the bathrooms. The one hour late arrival and no explanations even when someone complained. The driver throwing all the luggage out on the street in the pouring rain before my actual stop cos he didn't want to go any further as we were already late. This company is a joke
Sapa - Hanoi, Otobüs Sleeper 44, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), 15 Eyl 2026
אש
אוריאל שWe booked a trip with G8; it was important to us to travel specifically with this company rather than any other. The booking was confirmed, but on the morning of the trip, when we arrived at G8’s offices, we were told that due to overbooking, they had transferred us to a different company. It is unacceptable and illogical for them to confirm the booking knowing full well that we would ultimately be traveling on a bus that didn't belong to them. We paid G8’s rates but got a different company instead. Fortunately, the new departure point was nearby; otherwise, we would have missed the replacement bus. In short, it was a terrible experience—they unilaterally changed both the service provider and the departure and drop-off points.
Sapa - Hanoi, Otobüs Üst Tek Kabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 15 Eyl 2026
PP
Perth PThe driver dropped me off 12 km away from my location, which was right in the heart of Hanoi. He lied and claimed the road was too narrow to enter. However, when I booked another Grab cab to get to my hotel, I saw that the road was actually wide enough for a large bus—it’s literally a bus route! While it was manageable for me since I was traveling alone, families traveling with young children need to be careful. Make sure to communicate clearly beforehand, even though in my case, they never mentioned this restriction in advance.
Sapa - Hanoi, Otobüs VIP Limousine 11 Random Seat, Sapaking Limousine, 14 Eyl 2026
YC
Yaniv CThe people were not nice. There were no stops for eight hours. When the bus finally stopped to refuel, the driver closed the door and wouldn't let anyone get off.
Sapa - Hanoi, Otobüs Single Cabin, Sao Viet, 14 Eyl 2026
TS
Theerawat SAlthough there were many passengers, staff handled them well.
Sapa - Hanoi, Otobüs Lower Single Cabin, HK Buslines, 12 Eyl 2026
TL
Tobias LIt was stated that the journey would end at the market. In fact, during the journey, it was announced that the final stop was the Sapa Express Office, which is located somewhere else.
However, I did not understand from the announcement on the bus that the final destination had been changed to a different stop. How was I supposed to know that the Sapa Express Office is located somewhere else? The original destination was Hang Da Market, and that is where I expected the journey to end.
Sapa - Hanoi, Otobüs VIP 28, Sapa Express, 10 Eyl 2026
GR
Gonzalo RThe bus was comfortable and clean.
Sapa - Hanoi, Otobüs Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 5 Eyl 2026
YS
Yariv SThe Sao Viet driver was a little impatient, the seats were not in a good sape - the head pillow got disconnected. Overall the trip went quite smooth and fast
Sapa - Hanoi, Otobüs Lower Single Cabin, Sao Viet, 4 Eyl 2026
VR
Vanessa RIt was something different to sleep in a bus, it was a luxury way to go to sapa and I would definetly use this bus again, FWY: GET MOTION SICKNESS just in case and also if you want to sleep whole trip, because it is a curvy road.
Sapa - Hanoi, Otobüs Single Cabin, Sao Viet, 4 Eyl 2026
