We were told to meet 19:30, so we did, but the bus didn’t arrive until 21:00. We were not informed of this until we proactively asked the operator. Not good to waste the customer’s time. Furthermore, we had to change bus in Da Nang, which was fine by itself, but it was done in a poor manner; We in the back were not informed, and then when the driver/guide after a while came back to tell us, he was stressed ane said we had to hurry and change bus immediately. This was 7 am. If they had just informed us a bit before arriving in Da Nang the experience would be more pleasant.
War soweit alles super! Der Bus hat bisschen geklappert und die Kabinen waren für mich von der Breite her etwas eng (gehe etwas trainieren) aber von der Körpergröße 193cm hat es soweit gut gepasst. Füße gerade hinstellen ist nicht 😂 (45)
Was fine, as expected. The usual bright lights during the night but relatively comfy. I’m 5ft8 and can never fully stretch out anyway. At one stop the driver wouldn’t let us back on the bus for 30mins..not sure why but was annoying for those who had got off just for a quick toilet break.
Beside the fact that we had a delay of 1 hour at the beginning, we arrived more than punctual. We had a good sleep in the bus and the breaks absolut good.
Be aware if you have to drop-off somewhere on the route. Not all passenger had been waked up, so they got of the bus in another city
นิญบิ่ญ ไป ฮอยอัน, รถบัส ปกติ, Grouptour (Công ty du lịch quốc tế Grouptour), 22 ก.ค. 2023
Bus was almost 2 hours late. Bus driver was extremely rude at pickup and spoke no English. Wouldn’t even show us our names on a list to confirm we were getting on the right bus. We had to change buses in Hue, which was not specified on the ticket, and the change was extremely chaotic and no one knew what was going on. 12go voucher did not specify the drop off address, and it was not provided to me when I messaged the bus via WhatsApp. Only good thing was that bus was clean and seats were comfortable if you didn’t get a middle bed.
The trip was very well organized. Communication with HK buslines was easy.They were very helpful with changing the date of my trip. The bus was comfortable and had all necessary onboard (including a clean toilet). The driver drove well although if you have a ground cabin you may feel the road a bit more than in the cabin above. I really enjoyed this experience.
นิญบิ่ญ ไป ฮอยอัน, รถบัส ห้องโดยสารเดี่ยวชั้นล่าง, HK Buslines, 20 ก.ย. 2026
SF
Sarah F
It was said we‘ll arrive at 9pm, it was 8pm.
The busdriver was honking every 5-10 minutes during this 12 hours trip.
The HK Buslines WhatsApp account told me they would arrange someone to pick us up at the Ton Duc Thang and bring us to our hotel. That never happened!
After the trip, the WhatsApp account of HK Buslines spammed me full with advertisings. So I had to block them!
นิญบิ่ญ ไป ฮอยอัน, รถบัส ห้องโดยสารเดี่ยวชั้นล่าง, HK Buslines, 18 ก.ย. 2026
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