We were told to meet 19:30, so we did, but the bus didn’t arrive until 21:00. We were not informed of this until we proactively asked the operator. Not good to waste the customer’s time. Furthermore, we had to change bus in Da Nang, which was fine by itself, but it was done in a poor manner; We in the back were not informed, and then when the driver/guide after a while came back to tell us, he was stressed ane said we had to hurry and change bus immediately. This was 7 am. If they had just informed us a bit before arriving in Da Nang the experience would be more pleasant.
War soweit alles super! Der Bus hat bisschen geklappert und die Kabinen waren für mich von der Breite her etwas eng (gehe etwas trainieren) aber von der Körpergröße 193cm hat es soweit gut gepasst. Füße gerade hinstellen ist nicht 😂 (45)
Was fine, as expected. The usual bright lights during the night but relatively comfy. I’m 5ft8 and can never fully stretch out anyway. At one stop the driver wouldn’t let us back on the bus for 30mins..not sure why but was annoying for those who had got off just for a quick toilet break.
Beside the fact that we had a delay of 1 hour at the beginning, we arrived more than punctual. We had a good sleep in the bus and the breaks absolut good.
Be aware if you have to drop-off somewhere on the route. Not all passenger had been waked up, so they got of the bus in another city
นิญบิ่ญ ไป ฮอยอัน, รถทัวร์ ปกติ, Grouptour (Công ty du lịch quốc tế Grouptour), 22 ก.ค. 2023
Bus was almost 2 hours late. Bus driver was extremely rude at pickup and spoke no English. Wouldn’t even show us our names on a list to confirm we were getting on the right bus. We had to change buses in Hue, which was not specified on the ticket, and the change was extremely chaotic and no one knew what was going on. 12go voucher did not specify the drop off address, and it was not provided to me when I messaged the bus via WhatsApp. Only good thing was that bus was clean and seats were comfortable if you didn’t get a middle bed.
I just sent an email to them asking to be dropped off to my hostel - super easy and the “limousine” definitely felt like VIP.
นิญบิ่ญ ไป ฮอยอัน, รถทัวร์ ปกติ, Grouptour (Công ty du lịch quốc tế Grouptour), 18 ธ.ค. 2022
AS
Amber S
Poor experience overall. The bus was nearly an hour late. When the bus arrived we were not allowed to put our suitcases in the luggage compartment, we had to sleep with them on a 11 hour bus! We then arrived in Da Nang - which wasn’t our final stop. We had to wait again for another bus to take us to Hoi An. We had to wait in a lorry yard, until the bus arrived. We also paid extra for VIP, with tv’s ect but the tv didn’t work, seat adjustments didn’t work and all the curtains were black with mould. Not worth paying any extra for.
At first it was good until I got to Hue and from there they didn't know what to do with me and took me to a gas station where I was alone for about an hour until the sleeper arrived to take me to Hoi An. I was afraid they wouldn't come to pick me up and I would get stuck at a gas station in the middle of the night.
นิญบิ่ญ ไป ฮอยอัน, รถทัวร์ เดี่ยว ห้องโดยสาร + รถลีมูซีน 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 23 ต.ค. 2026
ED
Elias D
Very comfortable bus, arrived on time. The company was helpfull and checked in afterwards to confirm everything was alright. Would travel with them again.
นิญบิ่ญ ไป ฮอยอัน, รถทัวร์ ห้องโดยสารล่าง, G8 Sapa Open Tour (G8 Sapa Open Tour), 17 ต.ค. 2026
An Phu Hoi An Travel, Asian Bus Travel, Cat Ba Go Easy Limousine, Cua Ong Limousine, Duc Duong, Duy Khanh Transport, G8 Sapa Open Tour, Grouptour, Ha Long Bus Travel, HK Buslines, Kim Chi 265, King Express Bus, Ninh Binh Interbus, Queen Cafe Bus, Tan Kim Chi Bus, Tan Quang Dung Buslines, Thanh Trung Travel, Thuan Hung Travel, Thuy Ngan Limousine, TNT Travel Bus, TP Booking, Tuan Trinh, Viet Lao Bus, VietNam Travel Bus, Vin Bus
