DN
Daniel NWe ordered a taxi from sapa to tam coc through 12go, the driver didn't show up, and the support team of 12go didn't answer. Nonetheless, we haven't received a refund for the drive and I were charged fully for a drive that didn't accured.
ซาปา ไป นิญบิ่ญ, แท๊กซี่ คอมฟอร์ต 3 ที่นั่ง, OUROS Travel (Ouros Travel), 13 ก.ย. 2026
GL
Gary LNo service. Car never arrived. Customer service did not answer the hot line. They sent 2 AI emails stating call hot line. Tried hot line 12 times, no answer. Worse experience ever. Tried repeatedly for 2 hours after scheduled pick up time, no one sent email, phone call, or what's app. Requested refund and have been ignored ever since. Total scam. Will never use again. Will warn all of Americans an Europeans to not use!
ซาปา ไป นิญบิ่ญ, แท๊กซี่ คอมฟอร์ต 3 ที่นั่ง, OUROS Travel (Ouros Travel), 12 ก.ย. 2026
MD
Matthew DOuros drivers were always on time, polite and professional. Used their taxi service to travel north Vietnam and would highly recommend.
ซาปา ไป นิญบิ่ญ, แท๊กซี่ รถเอสยูวี 4 ที่นั่ง, OUROS Travel (Ouros Travel), 18 เม.ย. 2026
KS
Klaeri SNot too comfortable with the 1st driver, dropped us off on the highway with 3 lanes next to us in heavy traffic to swap cars, however he was very friendly
ซาปา ไป นิญบิ่ญ, แท๊กซี่ รถเอสยูวี 4 ที่นั่ง, Mui Ne Private Car, 6 เม.ย. 2026
RN
Roger NSwitched cars in Hanoi. Both drivers were good, but we weren't expecting this.
ซาปา ไป นิญบิ่ญ, แท๊กซี่ Sedan 3pax, Mui Ne Private Car, 25 มี.ค. 2026
MB
Melina BGreat Organized Trip but sleepy Driver
ซาปา ไป นิญบิ่ญ, แท๊กซี่ รถเอสยูวี 4 ที่นั่ง, Mui Ne Private Car, 10 มี.ค. 2026
DB
Dave BWe were very unhappy that it wasnt direct as thought. We had to divert to hanio airport to change over cars. This not what we spent a large amount of money for
ซาปา ไป นิญบิ่ญ, แท๊กซี่ รถเอสยูวี 4 ที่นั่ง, Viet Technologies Travel (Viet Technologies Travel), 5 พ.ย. 2025
RH
Robert HWe had a very comfortable ride with our driver Mr Trung. He drives very safely.
ซาปา ไป นิญบิ่ญ, แท๊กซี่ รถตู้ 9 ที่นั่ง, Saigon DMC (Công Ty TNHH Saigon Dmc), 25 ก.ค. 2025
JB
Jens BDriver drove extremely uncontrolled (maybe tired) when traffic started to pick-up. Did even hit another Car and continued driving. Damage could be clearly seen on back right fender.
ซาปา ไป นิญบิ่ญ, แท๊กซี่ รถเอสยูวี 4 ที่นั่ง, OUROS Travel (Ouros Travel), 24 มี.ค. 2025
C
Callum Rude bus driver, terrible toilet facilities. Randomly stopped about 5 times. Leg from hanoi to ninh binh driven at lunatic speeds.
ซาปา ไป นิญบิ่ญ, แท๊กซี่ รถตู้ 9 ที่นั่ง, Grouptour (Công ty du lịch quốc tế Grouptour), 7 ก.ย. 2023