April Adventure, Cuong Phat Limousine, Duc Duong Bus, Duy Khanh Transport, Full Moon Party Tour, Grouptour, Ha Long Bus Travel, Limousine Tam Coc Ninh Binh, Luxury Van Limousine, New Way Travel, Ninh Binh Excursion, Ninh Binh Footprint, Sapa Discovery Travel, Techbus VN JSC, Vietnam Easy Go Travel, VietNam Travel Bus
It wasn’t the bus I’d ordered. The driver made many delivery stops on our journey - bringing post, groceries, picking up items. It made the first hour very tedious. The journey time would have been a lot shorter without those errands.
รถบัส VIP 18 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 23 พ.ค. 2023
Bus driver didn't drop us of at final destination but wanted us to take a (maybe paid) taxi to reach the final stop. He didn't communicate with us so we were pretty confused whether he'd drive us to the final destination or not. In the end, we took a grab to reach halong.
รถบัส เอ็กซ์เพรส 29, Grouptour (Công ty du lịch quốc tế Grouptour), 20 ก.พ. 2023
PM
Paula M
It's a hit or miss with most of the operators of the buses/limousines in Vietnam but we have used this operator three times already and other than being late, we've had no other issues.
We were told in the email that the location was in Tam Coc and the meeting place was very unclear, all we got were coordinates and a photo of an agency that was closed. After awhile some man was telling us from across the road that it was there at this other agency. He had a list with peoples names for the “7:00 bus” that we had booked but everyone had different times for theirs bus which was apparently all just the same bus. I had 7:00 some ladies had 6:40 and then some guy had 7:20. He then told us that the bus was down and across the road in some lot not even the place he’d gathered us all at. We got on this bus at 7 and didn’t leave until around 7:40! They didn’t offer any water but we did stop at some shop thing at around 3 hours into our 4 hour bus ride. The time management and poor communication was very annoying.
Website says 2,5 hours, but took 4,75. Pickup location is incorrect. Once all on board the had to stop and tank gasoline. A 20 minute break (actually 30 min) after 1,5 hours driving. There is nothing express about this ride! I paid extra for being faster.
รถบัส วีไอพี 16 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 30 ก.ย. 2023
AM
Alvaro M
We had a bus trip at 6 pm and we got to the meeting point at 5:45 pm. We were waiting until 6.30 and no one told us anything so I went to ask and the the guy in charge told me some excuses about Vietnamese National Day and that the traffic was terrible and that was why the bus was late. Finally, a private car came one hour and twenty minutes later than we had our trip and picked us up and took us to our destination.
We went from Tam Coc to Halong bay. Our driver forgot to pick us up and we had to wait another 2 hours for the next "luxury bus". On the first 9-seater, there were 10 people, one local guy had to sit on a small camping chair for 2hours until someone went off. There were no functional seatbelts and the driver drove like there was no tomorrow, speeding and overtaking every possible vehicle with one hand on the horn and the other hand on the phone. Only reason for 2 stars is we got a 100k refund from a 600k trip and I was happy to make it alive to our destination.
รถบัส วีไอพี 9 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 12 ก.ค. 2023
AR
Amber R
The bus service was just a little late and the seats were very comfortable. Good aircon too. However me & my boyfriend got a little motion sick even though i never experience that. Idk why
รถบัส VIP 18 Express, Grouptour (Công ty du lịch quốc tế Grouptour), 23 มิ.ย. 2023
KL
Kiera L
Bus transferred us multiple times, for no reason and made us wait extended periods of time without explanation. The passengers were upset and confused.
รถบัส เอ็กซ์เพรส 29, Grouptour (Công ty du lịch quốc tế Grouptour), 13 มิ.ย. 2023
