H
Hanna The Bus was shaky and bumping around. The driver drove through strange roads, we here delayed. Because everything was so strange we decided to get ot the bus at a motorway service station and cancel the trip.
Van Arau naar Kuala Lumpur, Bus Express, Kristal Qirana, 7 okt 2026
HJ
Holly JThe bus arrived very late into Kuala Lumpur (23.00)- I understand that it is a long way from Kuala Perlis, but the journey length should be reflected more honestly in the timings given on the website, and those given when I asked at the bus station. Additionally, the reading lights weren’t working and we were in complete darkness once it got later. The staff were also not very polite or helpful.
Van Arau naar Kuala Lumpur, Bus Express, Sri Maju Group, 6 jun 2026
CF
Christopher FThe bus set off a ltlle late, and had pñenty of toilet stops but each one made us later than we should have been. He would say it was a 10 minute stop and it would turn into 20 or 30. As a result we were 2.5 hours late in arriving.
The bus also had an infestation of insects at the frong swats that slowly worked their wat back. The staff had no spray.
Van Arau naar Kuala Lumpur, Bus Express, Suasana Edaran, 21 jan 2026
EA
Eugene ALots of stops and smells of cigarette smoke inside the bus.
Van Arau naar Kuala Lumpur, Bus Express, Suasana Edaran, 28 dec 2025
MG
Mariana GA rough and somewhat dangerous driving style. The driver was using his cell phone on social media while driving, which is irresponsible for his job and the passengers. We were supposed to arrive at our destination at 9:00, but we arrived at 5:00. I think that's enough to explain the speed the driver was driving.
Van Arau naar Kuala Lumpur, Bus Express, Mara Liner, 21 jul 2025