Tour with Thai

Excellent service. Text info. Hostel pick up. On time. Only slight challenge is roadside pick up & little info on bus but other passengers helped.

It would be a huge improvement of somebody could speak English We stopten during the night, we didn t now why, the tape recording was in thai and we had a hard time to get some information

Excellent service. We were picked up in good time and the coach was clean and modern with leather seats and ac. Snacks and drinks were provided with a stop for lunch.

Very Nice Experience and simple process; all the way from Sukhothai Vintour station till reaching Chiang Mai terminal-3 bus station. The bus has stopped for few short breaks on the way; I think they were 3; and one lunch break; it was 30 minutes. Safe driving with a speed of not more than 100 km/h in some times. Clear instructions; nice road and polite staffs.

Good amenities and good space for sleep comfortable. I will recommend it and I will take it again &#2.3720299274999E+24;

We took the VIP bus from Sukhothai to Bangkok and had a great experience. Everything was clean and comfortable. However, I would suggest adding more departure options. The only overnight bus available left at 9:00 PM and arrived at 3:00 AM. We would have preferred a later departure—around 11:00 PM—so we could arrive in Bangkok at a better time (like 6:00 or 7:00 AM). Because we arrived so early, we had to pay an extra fee at our hotel just to check in early and get some sleep instead of wandering the city at 4:00 AM.

The bus was in bad condition and, when the first intermediate stop happen, the driver told us that we has 30 minutes. After 15 he told us to jump in the bus and he was very insistent and I was not able to finish my meal (paid with my money)

Funny driver

Tickets were for VIP bus it was just a regular bus. No screen TV as advertised! I traveled many times in VIP bus but it wasn't and the money spent was not worth

Very comfortable and air conditioned. On time

The bus was really a VIP specially made vechicle. It had only seven rows of comfortable first-class airplane-type of seats (three per raw). The seats could be reclined so as you can sleap, if you so wished. There was a relatively large personal tablet-size screen for each seat, which you could connect to Netflix and YouTube! Our journey was an excellent experience and we did not feel tired from our eight hours journey.

Dissatisfaction with Departure Delays and lack of Onboard Announcements

It was just a normal bus. I booked in 12go but after I knew that you can buy directly with the company in Sukhotay cheaper.

Took the bus from Sukhothai to Chiangmai. Time is an estimation since this was a stop and not the start of the line. 50 min delay and from what I gathered there, delays of up to 2h are usual. Besides that, everyone was polite and kind, bus was pretty ok and they even gave me a complimentary wáter bottle and a small snack. True local experience.

Overall good experience, but the bus departure time was late by 1 hour

Comfortable, had usb ports, discount on food, on time

All very good, except arrival time and information in paper given by company. Anyway, I recommended trip with them

Easy to book. Vehicle was older and leaking a bit when it rained. Straightforward service

The trip was great in every way and they really got me out of a pickle. I left my phone behind at Sukhothai and they were so helpful in arranging for it to go a bus the next day and this put my mind at rest.

Everything went to plan. Comfortable bus.

Good driver. In time and easy ride.

The time on the ticket was 1 hour earlier than the time of the bus

It was certainly much better than I expected

Bus not comfortable, cold, noisy and too much light!

The tuktuk from hotel to busstation was rather late. We were there just 20 seconds before arrival of the bus that was luckily delayed.

Bus was very late coming in, but took much less time than expected to arrive at destination. The biggest issue was collecting tickets. There are a lot fewer people who speak English in this area and the booking confirmation was only in English rather than also in Thai. They seemed to assume that all westerners want to go to Chiang Mai and kept sending me to the wrong collection office despite me trying to tell them we were going to Phitsanulok. Eventually someone with a little more English was able to help. I can't blame them for not speaking English, but it would have helped if the booking confirmation had also been in Thai.

Bus wasn't very comfortable for such a long journey. One of the seat belts was broken, but nothing the driver could do to fix it. Aircon was barely working. It stopped once for a lunch break after about 2.5 hours, but then didn't stop again for the rest of the journey.

We chose the shortest time bus and it took 2 hours longer than expected with multiple stops. Seems we got the other longer one.

AC didn’t wor’

Easy quick bus ride. Get there at least 30 mins before, they usually are all boarded 10 mins before the departure time.

Very well organized, they picked me up in a Tuc-Tuc at my hotel, took me to the bus station in Ayutthaya and on arrival to Sukhothai there was another transport to take me to my hotel there

The bus was very old not the one that appears on the Pic

Top service very easy to wherever you are !!

The driver was in time and waits for us, he was very polite, packed and unpackes the lugage, ask for a stop

Smooth travel

We have not taken, .for personal reasons, to take this bus

Taxi arrived promptly at hotel. Comfortable journey. All staff very well presented.

Good service but no traffic and got 2 hours late

Paid extra for the "VIP" bus. Yes the seats did recline a lot but maybe too much - the seat infront of you will be touching your legs (even if you are not tall) Like many other people have said, the bus was absolutely freezing. The driver stopped for constant cigarette breaks but refused to let passengers have even one break in over 10 hours. I asked a couple of times could I get off for 2 minutes as I was too cold on the bus but the driver was very rude and just kept shouting no and waving in my face. We arrived just about on time but could have arrived earlier if the driver hadn't stopped so often for his own personal breaks, or he could have let the passengers off for 10 minutes at some point to break up that cold and uncomfortable journey. There was a "meal" provided but it was a lucky dip microwave meal from 7eleven, no vegetarian option. None of the staff could speak English at all so trying to get any help was very difficult. I tried to contact 12go for support but that was also a huge waste of my time. Honestly i would save your money and go for one of the cheaper buses - this was definitely not a "VIP" experience.

Confortable bus, departed almost on time The meal was delicious However, there was only one stop for bathroom 45min after departure and then no stop for 5 hours which is not convenient

Good Organisation. Everything okay.

The trip was 3 hours longer than was booked. The driver stopped often to take packages en delivery it as wel

The Bus was very load.

Driver wanted money for the pick-up, which was a bit strange...

The journey was okay, we arrived 1.5 hour earlier. We could not sleep due to the low temperature.

Less space in the bus than on other tours, chaotic seating not prevented by staff, but we safely arrived at our target.

In time with one announced breake

No place to sleep, I paid for a VIP bus but the bus was a standard one.

Booked a VIP bus for Chiang Mai, well worth it. Very spacious and food (Dinner and Snacks) are provided. We reached couple of hours before the expected arrival.

The bus ride was pleasant heading through the countryside and beautiful landscapes of Thailand. Our driver drove safely and the ‘copilot’ was patient and helpful. Water was given to everyone with a snack. We arrived safely, on time, and the bus had excellent air conditioning. What more could you ask for?!