Lalatovic

Bus was on time and bus was very cool. Good drivers

•Person helping with the bags was extremely rude for no reason. • Bus was late • Toilet inside the bus was locked.

The heating. When three people got off at a red light to smoke, making the busy cold and smelly.

Had to pay 3 marks for bag which was not mentioned

No punctuality No WIFI no AC We arrived in Budva 2 hours later than planned I don’t recommend this Bus agency.

Nice bus but very behind schedule. Bus was clean and had plenty of room. Arrived over an hour late in Trebinje, the drivers then took a 20 minute break and the route wasn’t as advertised so the journey took over an hour longer than it should have, meaning in the end it was over 2 hours late to Tivat.

40 minutrs delay for the bus to arrive at the start station.

3 hours delay - no excuses or explanation. It was safe and it was done! The was no information- when the stop will be, what duration - difficult to plan even when to buy coffee. Difficult to communicate in English.

Charging 1.5€ for small luggage that should be included. 3hrs delayed. Overbooked, some passengers did not get to travel.

Glad when it was over!!! Driver wasn't rude! Felt safe! Bus travel in this region is what it is - pretty rubbish! Our originally 4h40m (arrival 12.20pm) Kotor-Mostar journey was already updated with an extra 2 hours ahead of time. The bus was then at least an hour late. We arrived about 3pm. It was a busy bus. Lots of people getting on in Kotor didn't get to sit together. Luggage was chaos (seemed to be €1.50-3/piece but there was money and luggage tags flying all over the place!) Border crossing took about an hour and was fine. There was a toilet stop a bit after the border - you need a 50c coin (no toilet, or WiFi, on bus). At Kotor bus station you need to have paid a bus station tax and will also need a coin for the toilet.

Vi behövde inte gå ut vid gränsövergångarna. Passen samlades in och förarna ordnade allt. Punktliga.

Trebinje to Kotor. Dodging the queue for the border. Bus was full so transferred to mini bus. It's heater was on the whole trip and was extremely hot!! Finally transferred back to bus and also very hot although the Aircon was working somewhat. Then we were transferred to another local bus which was fine - Aircon was normal and pleasant.

Fast visa control. No seat reservation on a bus from Mostar to Herceg Novi. Passengers who board the bus in pairs or groups in Mostar are forced to search for seats throughout the bus and end up occupying empty seats in different rows (which turn out to be occupied by passengers who boarded at the previous stop and got off to stroll around Mostar bus station). As a result, the trip begins with a conflict between passengers.

The air conditioning on the bus. I could travel on my e - ticket and they didn’t print it at the station. Really bad. Then we were 5 hours late to Mostar. No information along the way about new time schedule or new arrival time. We should be compensated for this delay. Not acceptable to be that late.

Long delay and no one speaks English. The coach was relatively clean and air-conditioned. The bus was delayed for 3.5 hours and no one working on the bus or at the station speaks a word of English.

3 hour delay unbeliviable.

katastrofa. autobus je prebukiran i cekali smo u kotru da dode kombi po njih. poslje sat vremena krenuli smo i autobus se pokvario i onda smo cekali 5 sati da dode drugi.

Great drivers and staff. Made the border-crossings as smooth as possible.

Too Much Late According to Schedule…. Actually nothing but maybe driver profession. The bus arrived almost 1.5 hours late to the Ohrid station. There wasn’t any information both Ohrid Station and traveling. We waited with zero confidence, in addition, the staff of station left before us… So disappointed.

Budva to Sutomore. The journey itself. Clean, safe and air-con worked. Music was too loud.

We were put in a van, instead of a bus that we had paid for. It was not very comfortable and extremely (!) hot in the back of the van. The AC was working poorly and the heat (!) was on while it was 30 degrees outside

A long trip with great Mountain View. The ride was smooth. The driver was an expert and it was comfortable. The toilet didn’t function. There was only one stop for a 7 hour trip.

Safe ride. Too warm on the bus.

delayed. Finally we arrived at Kotor with 2 hours delay. The bus schedule should be changed as it takes much time because of the border and traffic jams. We don’t want to use it again. We will chose another way to travel.

Not a nice ride…. Be ready to pay the bus driver for every luggage 1.5 euros. The « 25 minute break » turned into a 75 minute break. The bus was absolutely scorching, while in 22 degree heat, it felt like 30 degreee inside the bus. Barely manageable.

Behavior of driver. Comfortable and spacy leg-room. The driver and his assistant are rude, blocking all front 8 seats through out the journey for no reason, shouted at 2 passengers from trying to sit there. The driver demanded us to deposit small hand-carry bag into baggage compartment and to pay €1.50 which we rejected. The drivers should display friendly faces ,but they acted in a snobbish and Arrogant ways ! Bus came late, no apology, and arrived late.

I would arrive at 14.50, but I arrived at 16.30. Also when I got in the bus I rarely found a seat. Nothing. I don’t prefer Lalatovictravel.

Bad. I was traveling from Sarajevo to Ulcinj,and i have to change the bus from Kotor,that is big mistake ,you did not mentioned that passenger have to change the bus,and bus from kotor to Ulcinj is small and bad. I was traveling from Sarajevo to Ulcinj,and i have to change the bus from Kotor,that is big mistake ,you did not mentioned that passenger have to change the bus,and bus from kotor to Ulcinj is small and bad.

Doubles the price with a hoard of hidden fees total scam. The bus actually arrived. Doubled the price with hidden fees. First 0,7 eur to getbybus, then they refused to accept the digital ticket and demanded it printer at the station (a 2 eur fee) then the station required an entrance fee (1 eur), then they charged 1 eur for both the hold luggage and the carry on laptop (2 eur total). All off this on a 50 minute trip supposed to cost 5 euro. Bus was dirty all employes grumpy and none spoke english.

A bit informal and and not friendly. Normal bus. They were not friendly and did not answer the questions seriously.

The guy managing the tickets and luggage was really rude.

It was the worst bus trip i have ever experienced. Driver and asistant were really rude. The bus was really hot and they did not turn on air condition even couple of passengers told them to torn it on.

Pleasant trip. Safe driving. The bus was late by one hour.

I was almost left out because my name wasn't on CENTROTRANS' passengers list for my return, although it was purchased two way ticket. Thanks to a second driver, I was barely accepted on the bus. For my entire trip, I had to listen complains about my boarding. I have never ever experienced anything like that.

Bien. Llegar. Tuvimos que pagar tasas extras, y nos lo dijeron cuando íbamos a subirnos al autobús después de hacer la fila, cuando previamente habíamos enseñado el billete en taquilla, y nunca cumplen los horarios, ni de recogida n ide llegada, de un trayecto de 2h se convirtió en 4h.

Organised and pleasant, great value for money!

Good ride but took much longer than expected. Also it was not very clean. Beautiful scenedy. Took like one hour more than scheduled. Two 25 min stops along the way. Not so clean. Not good food on any of the stops.

Driver left 8 young girls at bus station in Bar because they only had electronic tickets. Got there safely. Bus driver screaming at passengers.

The worst bus ride of my life. I don't like anything, there's nothing I like. I didn't like the bus driver and I didn't like his driving, and he had brought his son with him. I thought he was very unprofessional.

Great ride. Bus was on time, adequate stops for refreshments. Enjoy the bus ride with beautiful views.

Border crossings. Bus drivers held on to passports, this should only be required and returned at the border crossing.

Ich bin viel zu spät angekommen als geplant. Leider bin ich nicht pünktlich angekommen ich bin knapp 3 stunden zu spät gekommen es war gar nicht angenehm.

The Busdriver insulted a women, said she was a whore and stuff because her doughter threw up.

Bad, dont comfort.

For Trebijne station scheduled time was 10:10. Bus arrived to Trebijne bus station at 10:20 then driver get lost. We waited in bus for 1 hour. He came back at 11:20. Travelling by bus in Balkans terrible.

The main driver had absolutely no concern for the passengers. The bus was comfortable and clean. The driver acted as if there were no passengers. He would just stop the bus and not say a word as to why or how long we would be stopped. 1st stop - 15 minutes after arriving on time, but leaving late was to buy beverages he could have bought at the station. 2nd - to gas up. 3rd - to wait for connecting passengers. 4th - an explained break at a bus station. 5th - for a wild fire. My complaint isn't that we made stopes, except for the beverages, but not being informed (exception #4). After a long stay on the side of the road, he just gets in, turns the bus around and starts driving back the way we came, NO EXPLANATION. This is not a language issue, but a lack of communication from the company representative. I am not upset about the response to the fire, but complete lack of information.

From Kotor to Sarajevo/return. I traveled with my husband and 3 children. The bus was clean with Air Con. The driver made us feel very safe. Would definitely use this bus company to go again.

Everything worked as expected.

Apart from the driver, quite good. Overall okay. Driver was not kind; very early useless stop (after 20mins); 1hr delay.

It arrived on time, driver was good, every seat had its own trash bags.