Blue Line

Everything was perfect. From the ticket buy (online) til the destination:).

1. The bus was overbooked and 10 people travelled standing. 2. The bus arrived to the destination 2 hours later the scheduled.

Extra helpful driver.

On time - comfy bus would recommend. Bus was very comfortable had air con and ran to time - just a bit of traffic. Nothing - all good.

They did not inform us clearly when the bus broke up we kept waiting their very long time. We can understand when bus broke up. But at least they can say us smt.

Crazy service. Every stop was on time. No WC in a transnational bus that drives 10+ hours; i had to pay extra 180 RSD for getting from bus station to the bus; i had to pay extra €2 for luggage.

An hour late, no aircondition almost.

Feedback. Comfortable transport. I was charged 2€ to store my bag under the bus. I didn’t mind the charge but I was not informed in advance. I had no cash with me and another passenger kindly offered me 2€ to enable me to take my bag with me.

The staff was amazing! Very kind and helpful!

Everything was excellent.

Journey took 4 hours instead of 2 & a half We were charged extra for luggage We had to pay €2.40 per person to print a paper ticket even though we had a digital ticket when we booked it on line.

Pleasant bus transport- The staff (driver and assistant) were friendly and could answer our questions - fast and safe driving - crossing the borders on the border control was really not complicated- nothing.

Were waiting in boarder line for 3 hours, witch wasn’t informed to us… so we missed our flight. Nice bus drivers og service. Not informed that there is always delay at the boarder line so we missed our flight from Tivat.

The bus was old (clutch nearly broken)and uncomfortable, we had very little space for the legs. Bad experience. We ended up having a travel of 6 hours (due to traffic jam)that was originally expected to be 2hours. It was extremely uncomfortable as we didn't had place for the legs, the AC worked poorly, no toilet, and the clutch was almost broken so every Time the bus started, it was shaking allover.

Extremely uncomfortable journey on an old bus. The bus was extremely uncomfortable with minimal air circulation and broken seats. Most of the seats were stuck in a reclining position, so that the seats behind were extremely cramped and uncomfortable. The overhead air vents did nothing to cool down the interior (it was 33 degrees outside), so when we got stuck in a traffic jam before the border crossing to Montenegro the air and heat in the back of the bus became unbearable.

Not up to standard of commercial transport. My journey was from Kotor to Dubrovnik. Kotor bus station was poorly organised. As a result, the staff members appeared overwhelmed. I was met with a rude attitude by the Kotor bus station staff and was shouted at by one of your employees when I asked for assistance at the ticket office. Not acceptable. The state of the toilet facilities was terrible. The facility was not particularly clean and many of the urinals and cubicles were not serviceable. I had to pay to use these facilities, even though they were kept in a poor state. At Kotor, and other bus stations along the route, it was observed that passengers were not separated from bus parking areas sufficiently by staff members. When a bus arrived, distracted passengers loitering next to parking bays were nearly run over by busses attempting to park. In terms of value for money, I think it would be possible for your company to charge more, if a better service was delivered. I would certainly have paid more if that were the case. Having a toilet on the bus, having clean and organised facilities at the bus stations, and staff displaying professional attitudes would help a lot. Both the driver and co-driver displayed attitudes far below what is expected from commercial transport. The driver was constantly speeding and using his phone whilst driving. I observed him texting and using social media whilst the bus was travelling along the road on multiple occasions. The co-driver appeared to be addicted to nicotine, smoking at every opportunity and was rude to some passengers.

We had to pay (cash) for our luggage despite the lack of information.

Bus was 3 hours late. Missed our flight. Bus drivers stopped to run personal errands. Do not waste your money or time on this service.

Nightmare journey. No toilet in the bus. Broken usb charger, chewing gum stuck in back seat table. Air conditioning very cold. Journey took approx. 9 hours instead of the scheduled 2.5 due to border control issues. This is obviously not the fault of the bus company however I believe that notice could be given of expected delays as following discussions, this appears to be a common occurrence. It resulted in a missed hotel reservation. I would advice anyone considering taking this journey to reconsider during the summer months.

The driver/co-driver explained very well the situation when we got stopped at the border. Good English. The air conditioning was off when stopped at the border and it was very hot. We had to pay extra for the luggage.

Everything was fine. The bus departed on time and the driver was very friendly. The bus could be a bit more comfortable.

Nice driver. Bus was quite clean. Everything was great overall, but we had to wait on the Montenegro-Croatia border for 2 hours, but of course this wasn’t companys fault. It is just something to keep in mind, that it can happen, that bus is 2h late.

I had a very comfortable trip on an excellent bus, will use again.

No air con in 36 degree heat. The drive was advertised as lasting 2 and a half hours. It lasted closer to 6 because of long queue (over 2 hours) at Croatia - Montenegro border. The driver did his best to keep us cool (temperature wise) but that was an impossible enterprise. An explanation of likely waiting time would have been appreciated. Absurd not to have air con on coach in this day and age. At least it should have been flagged up more clearly when we booked the tickets. Same applies to the 2 euro charge to stow luggage / suitcases.

The bus was not so comfortable.

Took 6 hours longer than advertised- Driver was fine but there was an issue with tickets at the start of the trip causing a 30 min delay - it seemed that the bus was oversold as there were more people on it than seats. People had to get off - The border crossing between Croatia and Montenegro took 4.5 hours. I understand traffic is out of the control of the bus company but there should have been warnings that the journey may take 6+ hours longer than advertised. I heard people saying they had missed their check in to accommodation because we were on the bus so long.

Boarder between Crotatia and Montenegro. A 2.5 hour trip took over 8 hours due to the boarder. Bus was fine. The boarder crossing took over 5 hours. We missed our connecting bus and had to pay for a driver. We arrived in Kotor at midnight instead of 7pm. More warning needs to be given. The bus was fine but the delay was terrible and expensive. We would have caught the ferry to Budva if we knew it would be so bad.

The bus was like a sauna: No cold AC in July. The bus arrived safely. The bus just blew warm air out of the vents, as obviously the AC cooling unit was broken or turned off. The entire ride was uncomfortable as we all sweat, and the smell from other passengers was terrible since the windows don’t open.

The bus trip was comfortable and everything went well. Trip took longer due to border crossing. Easy to book and change ticket. Bus very cheap. Longer border crossing, but this can’t be helped!

Apart from waiting approx. 5 hours at the boarder, everything was fine. Both drivers were excellent. I did not like the fact that the the trip took almost 8 hours, when we were told that it would take only 2-3 hours.

The journey took 8 hours because of delays at border crossing entering Montenegro.

Bus driver was extremely ignorant and unfriendly. Paying €2 to put your luggage on the bus. Never in my life came across that before. Bus driver was extremely rude.

Aircon poor. Driver needs to tell passengers what stop is what. To be told by driver that there is a hold up at the boarder crossing. Helpful if the driver could inform passengers of rest room at the boarder crossings.

Helpful driver and drivers mate. Approachable staff on the bus.

In return company told our daughter they they sold duble ticket for her place. Selling double tickets and need to change the bus.

Horror trip from Kotor. Bus scheduled to arrive in Dubrovnik at 11:00 but arrived at 12:34. We were booked on bus to Split at 12:30 which left on time. Told we needed to buy NEW ticket to Split leaving at 2:15. Sold a ticket which went on slow coastal route to Split. Did not arrive in Split until 8:45. This was 12 hours after leaving Kotor. So very dreadful and EXPENSIVE bus service from YOU. SLOW trip with no explanation what was happening !! Very crowded bus to Split with new passengers standing in ailse which should have been illegal.

the bus ride took four and a half hours!!!! 45 km took dour and a half hours!!! The bus left on time. no option for toilet on the bus, wasn't possible to charge mobile phones, unbelievable!!!!

Quick trip and air conditioning working well. We left half an hour late and no one was giving any information to us. Also the driver just yells "passports!" And doesn't tell us to get off the bus, grunted instructions.

The bus was on time. Was the luggage not included in the bus fare? The driver collected €2 from each passenger but he did not help with either loading or unloading the luggage at all!

Good AC, friendly driver. All was good and comfortable. i didnt know i had to pay 2 euros for the bag. Also the bus was a bit late. But still a great ride.

The trip itself was good and the driver spoke good English. We had to pay for a Service fee at the station before boarding which was Euro2.30 each and then Euro 2.00 for each bag BUT it was cash and no bag tags were provided. I found it a little tough when I seen locals not paying it and the money was in cash and no receipt...

Wi-Fi Electricity charger.

Generally ran to schedule. Drivers polite and helpful.

No air conditioner. 4h delay to a 2.5h trip, no bathroom brakes, no air conditioning (there was some fainted fan blowing hot air).

Kotor to Dubrovnik. Comfortable ride with few stops. Driver.

Excellent Journey. Careful and kind driver, beautiful views and easy border crossing.

Great service and comfortable seats. Will travel again!

For some reason they didn’t accept my e-ticket at the bus station, I had to buy a new one.

Border delays were not communicated to passengers. Ride and driver were perfectly acceptable. Border delays were not communicated to passengers. Our 2hr 15m drive took over 8 hours and apparently this is a regular occurrence in the summer. This information should be prominently displayed to customers when they are buying tickets. Had we been aware of this situation we would not have travelled by bus.

Review trip fro Herceg Novi to Belgrade. Bus was spacious and air-conditioned, allocated seating was provided based on online booking. Online ticket was required to be emailed to staff in Herceg Novi bus station, where internet coverage is terrible. Staff printed and charged 4 euro to do this, complete chaos. Paid driver 6 euro to place baggage into the bus so an additional cost of 10 euro in addition to the original cost. No wifi on the bus, for a 12 hour trip, no toilet on the bus, instead stopped at bus stops with putrid hole in the ground toilets and paid .50 euro cents to use. Would not recommend this trip to anyone.