MS
Marceli SNot a good experience. The bus showed up on time however visibly was not clean / had not been cleaned, with bugs present in the cabins.The smell was awful. The blinds didn’t close fully but that didn’t matter cause they were so filthy it was better to have them up. My air conditioning was a plastic bag. Overall not comfortable and should not be charging premium prices.
נין בין – הוי אן, אוטובוס תא 24, Thuan Hung Travel, 13 בנוב׳ 2026
MV
Matthijs VThis has absolutely been the worst travel experience ive had in my entire life. The drivers were extremely rude, screaming all the time and are constantly smoking inside the bus. All of our belongings smelled like cigarettes. We were also severely delayed (driver picked us up 1 hour late) and we suddenly had to change busses without any context given. The delay was also a result of the bus stopping multiple times to deliver packages. Besides that, the beds are far from normal hygiene standards, because they are also used to store dirty suitcases (seat below me). Would strongly advise not to travel with this company.
נין בין – הוי אן, אוטובוס תא עליון 24, Thuy Ngan Limousine, 12 בנוב׳ 2026
LE
Lone EThe trip was fine, but the air conditioning was so cold that even though we slept wearing jackets and using blankets—and had the AC turned off—it was still very cold. Furthermore, the driver really didn't need to honk the horn 50 times during the night.
נין בין – הוי אן, אוטובוס תא יחיד עליון, HK Buslines, 11 בנוב׳ 2026
JR
Jeddrek RI booked a VIP sleeper bus direct from Ninh Binh to Hoi An.
When I got to the bus, they told me I had to take the very back bed because I was traveling alone. I was fine with this until I got to the bed. The “bed” didn’t lie flat when all others did. Additionally, the space was shorter than the other beds. I believe it’s reserved for children as there were stuffed animals in the bed as well.
I was told there was nothing that could be done because I didn’t “select” my seat in advance. There is no option to do that. For a 10 hour journey it was extremely uncomfortable and unacceptable.
Additionally, we stopped in Da Nang to switch busses which seemed to confuse everyone. We had thought our bus was direct. Admittedly I was excited for a new bus as I could finally have a regular seat for the last 40 minutes of the journey.
נין בין – הוי אן, אוטובוס VIP יוקרה 24, Tuan Trinh, 10 בנוב׳ 2026
FK
Fieke KThe drivers were screaming a lot and we stopped several times in the middle of the night to go to the toilet and they screamed at you when you didn’t go to the toilet. Also my backpack was totally soaking wet and gross when it got out of the luggage part of the bus.
נין בין – הוי אן, אוטובוס VIP יוקרה 34, Tuan Trinh, 10 בנוב׳ 2026
EL
Eitan LThe driver was rude, I paid almost a million dong without an option to choose a seat, as a result I was given the last bed which was essentially an inclined seat, while the entire bus had beds, me and the passenger parallel to me had to suffer from an uncomfortable position, with no transparency from the company or an option to change seats. Will avoid booking if you don’t want to spend another million dong on massages after the ride.
נין בין – הוי אן, אוטובוס VIP יוקרה 24, Tuan Trinh, 10 בנוב׳ 2026
B
Burcin Quick, sufficient and I had no issues at all!
נין בין – הוי אן, אוטובוס תא יחיד תחתון, HK Buslines, 9 בנוב׳ 2026
N
Nina Very comfortable journey! The bus was clean, the seats were comfortable, and the staff was friendly. Everything went smoothly and on time. Definitely recommend!
נין בין – הוי אן, אוטובוס תא 32, Viet Lao Bus, 9 בנוב׳ 2026
SV
Stephan VThe bus was comfortable but that’s the only good thing. The boarding process was absolute chaos. No system was in place. We had to bundle by the bus and hope we were getting on the right bus. The operators did not speak a word of English which is very strange seeing that 90% of their clients are foreigners. The operators were also very rude and impatient, like we were supposed to know what they wanted. At some point we were woken up and told to get off the bus. No instructions, just get off and our bags were given to us. I was about to get a taxi when one of the operators finally pointed to another bus. All of the passengers were extremely confused. The bus drivers were very rude and impatient when asking us to remove our shoes before getting on the bus. Then to top it all off, once we finally arrived at the actual destination, we got harassed by taxi drivers that literally waited at the bus door for us, keeping on asking if we want a ride even after saying no. The operators should’ve made sure we were safe and not harassed by taxi drivers the second we got off the bus.
Terrible service overall.
נין בין – הוי אן, אוטובוס VIP יוקרה 34, Tuan Trinh, 9 בנוב׳ 2026
GE
Ghita EEverything was good, very nice trip
נין בין – הוי אן, אוטובוס תא יחיד עליון, G8 Sapa Open Tour (G8 Sapa Open Tour), 6 בנוב׳ 2026
