DK
Daniel K1) They Provide a whatsapp number but they dont answer on messages.
2) The communicated via 12asia the wrong pick up point in tam coc, so only with luck we are able to reach the bus in Time
3) we were not able to contact them by the Provided Phone number
4) instead of 2 hours we needed more than 3 hours to reach hanoi
נין בין – האנוי, אוטובוס לימוזין 11, Daiichi Travel, 25 באוק׳ 2026
LC
Letizia CI was told, I am not at the pick up locational the driver drove past 10 times but could not find me. I was standing there 15 minutes prior to pick up and when I asked the driver, he told me, he had just arrived. So I don’t understand why someone from the office felt the need to stress me out like that without reason, but I sure felt uncomfortable!
נין בין – האנוי, אוטובוס לימוזין, Trang An Limousine, 24 באוק׳ 2026
PN
Pauline NThe company reached out on text and told there was an earlier ride (2 hours). We agreed and took a taxi back to the pickup location and cut our activities short. As we arrived back to the pickup location they texted us saying never mind back to original schedule. I contacted them multiple times stating that I cut my day short and took a taxi back and I would be waiting around for 2 hours due to their communication. They did not assist at all and still took multiple text communications to even pick us up at our original allotted time. We ended up waiting over an hour at 2 stops to pick up more passengers.
נין בין – האנוי, אוטובוס VIP 12, Ninh Binh Car, 24 באוק׳ 2026
HH
Hannah HComfy bus was great. However, we were delayed by around 30 minutes by the driver finding a petrol station and filling up. We then only went 15 mins until the first rest stop when we really just wanted to get going by that point as it had been 45 mins and we were still very close to our starting point which was frustrating.
נין בין – האנוי, אוטובוס לימוזין 11, Daiichi Travel, 22 באוק׳ 2026
4
4sjndwkb7c The Driver was so tired, he had to Hit himself every Minute. He Drove 50 all the time so we Need 3 instead of 2 Hours. But Even then he could Not hold his line of the street. We were afraid to get into an accident.
נין בין – האנוי, אוטובוס לימוזין 11, Daiichi Travel, 12 באוק׳ 2026
NP
Nhất PEverything was well organized, and the bus arrived on time. Highly recommend this bus service to anyone traveling in Vietnam!
נין בין – האנוי, אוטובוס VIP 24 עליון, S Trip, 10 באוק׳ 2026
C
Chris Great up until the end
נין בין – האנוי, אוטובוס לימוזין 11, Duy Khang Limousine (Duy Khang Limousine), 6 באוק׳ 2026
EK
Elena Ktold us wrong location and didn’t update us. poor communication from customer service.
נין בין – האנוי, אוטובוס לימוזין 11, Daiichi Travel, 6 באוק׳ 2026
MW
Megan WSuper easy to find vehicle. No confusion.
נין בין – האנוי, אוטובוס לימוזין 11, Daiichi Travel, 5 באוק׳ 2026
MG
Mariusz GOutsourcing customer service/ help. I would highly recommend this company
נין בין – האנוי, אוטובוס לימוזין, Cat Ba Discovery, 24 בספט׳ 2026