AF
Andy FThe driver was very courteous and helpful. The vehicle was absolutely luxurious. The whole trip was a pleasure.
הואה – הוי אן, אוטובוס VIP לימוזינה 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 14 בנוב׳ 2026
ES
Ella SComfy seats, phone chargers, pick up and drop off available at no extra charge. Would travel with this company again 😊
הואה – הוי אן, אוטובוס VIP לימוזינה 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 13 בנוב׳ 2026
DW
Dean WThank you. My and my partner's journey from Hue to Hoi An yesterday was absolutely horrible.
Below is the feedback provided directly to HM Happy Care bus co.
'We were allocated two of the sleepers at the back of the bus. Firstly the cabins are much smaller than the other 18 cabins. As someone who is 1.8m tall I could not lay down or sit up. Unlike the other cabins the seat is not adjustable so you 'sit' in this uncomfortable 'stress position' for the entire journey. It was painful. To make matters even worse, you are over the wheels so bounced around continuously.
To add insult to injury, the windows are not only smaller compared to the other cabins, but, and I find this ridiculous, you put two large stickers on these tiny windows when I noticed many of the larger cabins had only one sticker. As a consequence, visibility was poor. However that was not a problem as every time we went over a bump, the shutter slid down, so I basically travelled in a tiny dark coffin. Thank god it was only for 3 hours.
From the second screenshot:
uncomfortable stress position for the entire journey. It was painful. To make matters even worse, you are over the wheels so bounced around continuously.
To add insult to injury, the windows are not only smaller compared to the other cabins, but, and I find this ridiculous, you put two large stickers on these tiny windows when I noticed many of the larger cabins had only one sticker. As a consequence, visibility was poor. However that was not a problem as every time we went over a bump, the shutter slid down, so I basically travelled in a tiny dark coffin. Thank god it was only for 3 hours.
Myself and my partner paid for a premium service, and paid the same price as the other passengers, who had the normal cabins. You should have made clear what the conditions were like before we purchased the tickets.
הואה – הוי אן, אוטובוס תא 24, Hoang Minh Limousine, 11 בנוב׳ 2026
MJ
Melanie JEverything was good, the driver was nice and we arrive on time!
הואה – הוי אן, אוטובוס VIP לימוזינה 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 10 בנוב׳ 2026
IO
Ilaria OThe car was full, so we had to make the journey with our bags squeezed around us.
הואה – הוי אן, אוטובוס רכב משותף, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), 5 בנוב׳ 2026
CD
Catherine DGood, left on time. Halfway toilet stop. Swift service.
הואה – הוי אן, אוטובוס VIP לימוזינה 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 24 באוק׳ 2026
PC
Philippe COn time with a shared car, great expérience
הואה – הוי אן, אוטובוס רכב משותף, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), 23 באוק׳ 2026
HH
Hector HThe bus was comfortable, but the location and time of departure and arrival were not the one we paid for.
הואה – הוי אן, אוטובוס VIP לימוזינה 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 15 באוק׳ 2026
DE
Daisy EOn time, good communication, comfy bus!
הואה – הוי אן, אוטובוס VIP לימוזינה 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 13 באוק׳ 2026
MG
Marc GExcellent communication. They informed us via WhatsApp (which was great) about the change of departure location. They also kept in touch with us throughout the journey in case there were any problems. The bus is absolutely amazing and has everything you could possibly need. The only downside was that we arrived 1 hour late.
הואה – הוי אן, אוטובוס VIP לימוזינה 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 10 באוק׳ 2026
