train #61 Sleeper, Myanmar Railways, Mar 25, 2020
So.... first class sleeper in Myanmar is not what you'd see elsewhere in the world. Take a jacket or extra blanket and pack snacks. The sleeper is not assessed from the rest of the train.... I'd do it again I. A heartbeat, just better prepared.
flight Economy, Air Thanlwin, Mar 25, 2020
easy to follow instructions and easy to get too. Efficient staff and nice plane to travel in
Bus VIP, Bagan Min Tha, Mar 23, 2020
Bus kept stopping to pick people (friends up ) tooting of the horn !!
Lights kept going on and off and we were sitting near the back and every time some one got on ,, all they wanted to do was talk ???
train #61 Sleeper, Myanmar Railways, Mar 10, 2020
The train left on time and arrived in Bagan at 11am. The 12go arrival time of 9.30 is incorrect.
We booked all 4 berths and had lots of room. Watch out for people selling food for the journey on platform - they are charming but try to charge far too much. We ordered sweet and sour chicken with fried rice from the official train steward who advised we would get it at 7pm and sure enough we arrived at a station and the food was handed to us. It was very tasty and plenty for 2 people - cost 6,000 kyat.
We enjoyed the journey through the countryside and slept reasonably well. A pillow and sheet are provided. As it got cooler we switched off the fan. For security during the night we closed the windows and doors.
The toilet facilities were fine - take own toilet paper. There was some water to ‘flush’ with.
All in all a trip well worth doing
train #61 Sleeper, Myanmar Railways, Mar 8, 2020
We elected to pick up our tickets at the office. It was very hard to find. The directions were not accurate, and when we finally find it we were sent to another office down the street. Very frustrating and unprofessional. The train ride was just as described.
train #61 Sleeper, Myanmar Railways, Mar 1, 2020
A must do once trip !. Not much sleep with the rocking and noise but what a way to see the countryside. Food good, though a little expensive for what is was. Toilet was basic , it’s all you need.
The county and the people , priceless !
Bus VIP, JJ Express, Feb 28, 2020
Comfortable ride, great crew.
Bus VIP, JJ Express, Feb 24, 2020
Great Service, Good condition of the Bus incl Entertainment System and Snacks! On Time!
Bus VIP 31, Mandalar Minn Express, Feb 17, 2020
Bus VIP, JJ Express, Feb 8, 2020
The trip with jj express was excellent. Big spacious buses, well organized and it was not cold in the bus! A perfect trip.
train #61 Sleeper, Myanmar Railways, Feb 7, 2020
Fun but freezing I felt like Jack on titanic at night! Get dressed. You can order a great food for the entire journey.
Bus VIP, JJ Express, Feb 6, 2020
Seats were very comfortable and very friendly staff! Snacks were good. When you are trying to sleep its not nice that they put all the big bright lights on at every stop. Our big negative point was that our backpacks in the bagage storage were completely soaked!! All of our clothes where wet!! So I recommend to all of the backpackes to put their raincover on it!
train #61 Sleeper, Myanmar Railways, Feb 3, 2020
Like the previous review, our schedule was fixed and we only got confirmation 2 days before departure. The service charges seemed high for the anxiety, minimal communication and service. The train was as expected from other reviews and l have experienced sleeper trains in India, but it took much longer and was swaying so much that l was actually concerned for my safety. Typically l enjoy the train to see the countryside but l trip is enough in Myanmar.
Bus Economy 45, Elite Express, Feb 1, 2020
AC was a bit too much. Wished I had a winter parka while there :)
Bus VIP 31, Mandalar Minn Express, Jan 28, 2020
nice, big chairs (which you can adjust according to your needs), during trip we got water, fanta, some snacks, can watch movies and listen to the music. The only small minus was very weak english of the stuff but honestly speaking- not necessery part.
Bus VIP, Bagan Min Tha, Jan 27, 2020
A bit of anxious while waiting for the confirmation as nearing to the boarding date, since no way to contact them directly.
train #61 Sleeper, Myanmar Railways, Jan 26, 2020
We ordered the tickets on line on 12go.asia they replied immediately. We had them delivered to our hotel . I had a few questions which I submitted and they were very quick with a response. The tickets arrived a day ahead it was very professional
flight Economy, Air Thanlwin, Jan 21, 2020
The plane was comfortable enough and the pilot and crew were wonderful. Snacks could be tastier but that was not important. I think the company makes it easy to book and the journey was easy and the plane arrived with only a few minutes delay. Well done!
train #61 Sleeper, Myanmar Railways, Jan 20, 2020
Being in a sleeper didn’t have access to restaurant car, which made Food very expensive - paid 55k for 3 people for dinner and breakfast
Dear Jonathan Douglas Rice,
Thank you for the rating and the review!
We totally understand your frustrations and concerns regarding this service. Please accept our sincere apologies for this dissatisfactory experience you had with the Myanmar Railways operator.
You may rest assured knowing that we will pass your concerns and these issues on to the management of the Myanmar Railways operator. We are hopeful that the matter will be investigated and improvements implemented!
We hope that this inconvenience will not discourage you from using the 12Go booking service again.
12Go Business Development Team
[Support case #1064615](https://12go.asia/en/support-case?token=0aba03b201a00f156b3f5dcd26951830)
Bus VIP 31, Mandalar Minn Express, Jan 13, 2020
The “vip lounge” is a total mess... but the trip was fine, no complains, except - as usual -polar cold in the bus, bring clothes
Bus Business, Elite Express, Jan 12, 2020
Seats were comfortable.
BUT it was really cold. Blanket provided isn't enough. Needless air con on. We stopped at 1am and everyone was made to wake up and get off the bus for 30minutes. No toilet on bus, which is a surprise for VIP price.
Bus VIP 31, Mandalar Minn Express, Jan 9, 2020
The ride was nearly perfect. On time, great service, snack & water provided, good driver & comfy chairs that reclined well. The only reason I’m not giving 5 stars is because the aircon which made it a freezing cold ride and that there wasn’t a bathroom on board as advertised. Other than that great trip!
Bus VIP, Bagan Min Tha, Jan 2, 2020
Traveling in the night, very comfortable
Bus VIP, JJ Express, Dec 26, 2019
Bus Economy 45, Elite Express, Dec 24, 2019
Nice clean bus.
Bus VIP, JJ Express, Dec 20, 2019
Great ride, and great service!
Bus VIP, JJ Express, Dec 16, 2019
Seamless booking and collection of bus tickets. Comfy and safe journey throughout. However, bus terminal at Yangon was far from city, recommend to grab and buffer more time as traffic can be quite bad.
Bus VIP 31, Mandalar Minn Express, Dec 13, 2019
flight Economy, Myanmar National Airlines, Dec 11, 2019
Perfect servise, recommended
Bus VIP, JJ Express, Dec 3, 2019
Wonderful bus service. Seats are extremely comfortable. The staff is very well taking care of you through the journey. Highly recommended.
train #61 Sleeper, Myanmar Railways, Nov 27, 2019
All was perfect
train #61 Sleeper, Myanmar Railways, Nov 26, 2019
We are seasoned travellers in our very early 60’s and love to experience all forms of transport in the countries we visit. My main concern after booking the tickets was that they could not be confirmed until a few days before travel which could have caused a problem for the rest of our trip. However this is not the fault of 12goasia and their communication via email on questions I asked could not be faulted. Picking the ticket up was an interesting experience as although we had a full address, buildings were not easily identifiable. Of course we could have paid $10 to get tickets delivered to our office but their emails about ticket pick up were very detailed concerning office hours etc. The first class train was definitely not to same standard as those we have used in Thailand or Vietnam. I was glad I had booked all 4 beds in our carriage so we could relax and spread out. The trip took 19 hours in the end from Yangon to Bagan. Very bumpy journey but I must have slept more than I realised. Food we bought on the train was actually very tasty with dinner and breakfast delivered to us, which was just as well as we could not move from our carriage! Not for the faint hearted but a great way to see the countryside and relatively cheap dinner, bed and breakfast with transport included!
Bus VIP, JJ Express, Nov 13, 2019
Bus Express, Bagan Min Tha, Nov 12, 2019
The bus was very narrow and a lot of passenger. Next to me was a family (daddy, mom and kid), late night the kid cried and made I unable to sleep. However, Staff of bus operators really nice and kind.
train #61 Sleeper, Myanmar Railways, Nov 12, 2019
Really rough ride. Took about 20 hours. Nice to be able to lie flat (unlike on airplane), but still tired and sticky upon arrival.
Compartment was spacious enough for 3 people, and seats/beds and toilet functional. No air conditioning, but open windows provided nice breeze and good view of countryside and people and activities in villages and fields. Compartment completely isolated from rest of train. No food or water available except for few hawkers at occasional stations( very brief stops)- glad we brought our own water, peanuts and crackers. Interesting cultural experience, but wouldn’t choose to do again.
train #61 Sleeper, Myanmar Railways, Nov 11, 2019
Previous comments regarding this trip are factual. The train trip is a long (19 hours in our case), grubby and jolting journey but we have no regrets. It was truly memorable and provided a reality check regarding train travel from days gone by plus an opportunity to see rural living. Make sure you take plenty of water and other provisions even though some items can be purchased along the way. Useful to have a longyi/blanket and insecticide as carriage is fully airconditioned (open windows!) Another suggestion is don’t wear white.
Collection of tickets from Pegu has already been accurately described.
Bus VIP, Bagan Min Tha, Nov 10, 2019
Very nice bus with helpful staff.
Bus VIP, JJ Express, Nov 4, 2019
Location is a bit out from the yangon City centre. Service is good.
train #61 Sleeper, Myanmar Railways, Nov 3, 2019
Travelers should be aware though that, oddly enough for a travel agency, Pegu Travels, the ticket-distributing affiliate in Yangon, closes on Saturday at 12:30, all day on Sunday and on public holidays. Pegu Travel will not give any information until it has tickets in hand three days before departure, and the office will leave tickets to be retrieved from a lockbox in their office building basement if travelers are not able to retrieve tickets during opening hours. Finding Pegu Travel can get complicated, but these clues can help.
Pegu Offices are located in the Grand Nawaday Condominium on Nawaday Street. The Grand Nawaday is not to be confused with the Nawaday Condominium a few doors down, nor is it to be confused with Fantastic Condominium, the only building with a Pegu Travel sign and through whose basement I sloshed in three inches of water with no sight of a lockbox!
Rather, the Grand Nawaday Condominium is indeed the El Dorado of Mayanmar golden train tickets. To find its hidden location, head west from the eastern end of Nawaday Street. The Grand Nawaday is tucked back in an alley on the left a few buildings from the eastern end of Nawaday Street.
There is a “Grand Nawaday Condiminium” sign over the alley, but it cannot be seen from the same side of the street. Head into the alley and down the ramp into the garage. On the left by the lift, there is a lockbox in which you will find your ticket.
Security had not been informed that I would be coming, so there was a bit of an awkward moment as I struggled without my glasses to dial the correct code into the combination lock. But lo-and-behold! the elusive tickets appeared after a 90-minute treasure hunt! And what a treasure traveling on the Yangon to Bagan Line is!
train #61 Sleeper, Myanmar Railways, Nov 2, 2019
Excellent service, sleeper train tickets to bagan we’re waiting in our hostel the day before departure.