Abbiamo avuto grossi problemi di comunicazione e gli operatori ad Hoi An sono stati molto scortesi. Siamo partiti da Hoi An con 40 minuti di ritardo nonostante il conducente del bus sia arrivato quasi in orario, ma semplicemente sembrava non aver voglia di farci salire a bordo. Avevamo prenotato uno sleeping bus ma la partenza da Hoi An avviene con un van 12 posti e non con lo sleeping bus. Nessuno ci ha detto dove ci avrebbe portati questo van e che ci sarebbe stato il cambio ad Hue.
Una volta arrivati ad Hue, siamo saliti sullo sleeping bus e abbiamo aspettato quasi un'ora prima di ripartire senza che nessuno ci spiegasse il motivo. Il viaggio è poi proseguito nella norma, ad eccezione dello stop per cenare che è stato effettuato in un posto molto poco fornito.
Quindi, consiglio numero 1: comunicate di più e meglio. La comunicazione non è un optional, fa parte del servizio tanto quanto il trasporto.
Consiglio numero 2: fate delle soste in posti che abbiano una scelta almeno un minimo più ampia (dove siamo andati si poteva ordinare un solo tipo di piatto, nessun tipo di altro snack a disposizione se non delle merendine dolci confezionate e biscotti).
會安 到 寧平, 公共汽车 VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), 2023年12月30日
We’ve been on a few buses in SEA and this was our worst one. Most companies don’t give a whole lot of information on stops/not great English, which we expect, but this was the worst. We weren’t told we were going to switch buses until we got on the bus. Our only stop for bathroom was on the side of the road where we all peed in a bush. When we did switch, they said the next bus would be 10 minutes but it took an hour. The second bus had a bathroom but it was disgusting and they wouldn’t make any stops for other options. Still we somehow got to our destination an hour early. And we weren’t dropped off where our trip said it would, instead an extra hour away from our hostel. We also were rushed off the bus when we got there and didn’t have a chance to check our belongings, forgot a pillow. We emailed the company and they said they’d look but didn’t hear anything. Instead we ended up getting the pillow back because we asked the owner of the cafe we got dropped at to call them and bring it back and he helped us out greatly. There was also people talking till 12am on the bus so we didn’t get much sleep (not the bus operators fault but I’ve been on buses where they are strict on quiet time so people can sleep). Overall a poor experience with little information and we got no sleep. Would not book with this company again.
El autobus era cómodo, pero el poti no se desde cuando no lo vaciaban..... Una peste a pis en todo el bus insoportable.....
會安 到 寧平, 公共汽车 VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), 2023年2月12日
PR
Paul R
Easy booking and punctual pickup.
會安 到 寧平, 公共汽车 Cabin 32, Viet Lao Bus, 2026年9月18日
PV
Patricia V
We had a good nights sleep, but while awake were a little afraid, because the driver was going pretty quickly even though it was raining a lot. We couldnt get in the bus immediately, but had to be transferred there in a limo for over an hour. The bus driver did not announce toilet stops or the destinations we had arrives at. After getting off wuickly we lost our nexk pillow and a charger. We contacted the bus staff but nobody really helped us.
會安 到 寧平, 公共汽车 Lower Single Cabin, HK Buslines, 2026年9月16日
MF
Monika F
Great bus! I totally loved it. Very comfortable:)
Staff was also very friendly and make as a favor with left item by brining it with the next bus.
會安 到 寧平, 公共汽车 Lower Single Cabin, HK Buslines, 2026年8月20日
MV
Maria V
I was able to sleep all the time, I woke up when we arrived at the destination
會安 到 寧平, 公共汽车 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年8月11日
TD
Theo D
Great and efficient
會安 到 寧平, 公共汽车 Cabin 22, Viet Lao Bus, 2026年8月9日
M
Molly
Great!! Only downside was that the phone chargers stopped working
會安 到 寧平, 公共汽车 Lower Single Cabin, HK Buslines, 2026年7月10日
JP
John P
Easy to book, easy to find, great instructions to meet the bus.
會安 到 寧平, 公共汽车 Lower Single Cabin, HK Buslines, 2026年7月8日
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