J'ai été débité 2 fois ma réservation + retard du bus de 3h à Hanoï. Ils ne sont pas du tout organisé !!
吉婆島 到 Ha Giang bus, 公共汽车 Tourist Bus + VIP Cabin, Luxury Van Limousine (Luxury Van Limousine), 2024年4月13日
BW
Bartlomiej W
We booked Cabin VIP bus from Cat Ba to Ha Giang (11 hours trip). Despite of 3 transfers that we had to do first, the bus that came was overcrowded and was not Cabin VIP. It was just 40 bed or more sleep bus with no cabins, curtains or anything. There was no information about that before. We booked this bus because we wanted to rest as we were tired due to the trip. We couldn’t sleep as there were to many people and we had to sleep with 3 more people on the back in one row. This was not what I paid for. This experience ruined our next day in Ha Giang. One additional star for the man that waited with us one hour for the bus.
12go.asia didn’t replay on my complain.
吉婆島 到 Ha Giang bus, 公共汽车 VIP Cabin Bus + Ferry, Green Bus Tourist Transport, 2026年11月1日
AM
Antonius M
The bus from Catba to Hanoi was great, but running late. We guess we missed our VIP-bus to Ha Giang
Without communication we were put in a taxi across town and put on another slow sleeperbus, without toilet that stopped frequently and was packed with people. We we arrived at a different point in Ha Giang, had to take a taxi to our hotel. No communication in that bus. And afterwards, the company did not reply on our questions.
The bus (normal seated bus) picked us up from our hotel in Cat Ba to the ferry port, where we disembarked for the speed boat before boarding the next bus (sleeper bus). This bus stopped in Hanoi before going onto Ha Giang, no need to change again. The stop locations were good and the staff were friendly and clear with break times etc