公共汽车 VIP级, Truly Hagiang, 2020年3月24日
Our second ride with this company, maximum satisfaction. The driver picked us up at the hotel, at the end of the road he took us to a new accommodation. We do not speak English well, so we communicated in writing. They helped us change the day of departure. Very good service. The bus was clean, comfortable.
厢型车 VIP舱, Grouptour, 2020年3月16日
Impossible to get hold of the company or at least someone who was part of the company to confirm our pick up location.
公共汽车 VIP级, Good Morning Cat Ba Bus, 2020年3月10日
Not the same “VIP” bus as the one we took on the way to Ha Giang. It was smaller, no pillows or blankets provided, less space and less comfortable. Driver kept telling us to stop chewing gum!!! Then at the end, near Hanoi they made us change to a crappier minivan
厢型车 VIP舱, Truly Hagiang, 2020年2月26日
I emailed the operator and they agreed to pick me up at my hostel, which was nice. I ended up having to speak with them a couple times because the pickup was late and they were very responsive. A taxi came to the hospital to pick me and another person up and us to the bus about 30 minutes after the bus was supposed to leave and drove us for about 40 minutes to an odd location where the bus was waiting by the side of the road. All of this was okay just a little confusing. The bad thing that resulted in the less than 5 star rating was that when we arrived in Hanoi the bus driver took the person on the bus who spoke Vietnamese to their hotel and then took the rest of us to a location in the old quarter of Hanoi at about 2 a.m. and just dropped us off on a a location dark street corner with no real explanation. When I said he was supposed to take us to our hotels he just gave a little grin and walked away. I am pretty familiar with the old quarter and was able to walk to my guest house but most of the other folks were not and it was 2 in the morning everything was closed up tight. That was unacceptable in my opinion
公共汽车 VIP级, Good Morning Cat Ba Bus, 2020年1月31日
Well would prefer if you dont pickup so many people on the way. Thats not what i pay for. From hn to ha giang
公共汽车 VIP级, Truly Hagiang, 2019年11月14日
We were placed in a bus that are all sleeper seat that doesn;t allow us to seat straight. It is like forcing us to sleep as all the chairs are faulty
公共汽车 半卧铺, Grouptour, 2019年11月7日
Without the help of a friendly hostel, the bus and company would forget about us. Bus delayed 2 hours. Shitty conditions, never again.
厢型车 VIP舱, Grouptour, 2019年11月6日
The driver was kind and dropped me off at Noi Bai airport. It took some time before we finally departed from Ha Giang because I was the first one on the bus and we had to pick up of other passengers at their hotels