The bus left Luang Prabang 3.5 hours late and arrived in Vang Vieng 4 hours late. The bus service had more people packed in than seats available so we each had very little room and after picking up even more people on the route I ended up with a stranger sitting in my feet. The roads they drove down could barely even be called roads with us getting stuck multiple times but I guess that's not the bus's fault
Squeezed into a 14 person bus with 20 people! Air con was very weak! The journey is very bumpy and windy roads! Would have been better off riding the train
Bus left late and the vehicle was different than the one I booked. No AC like promised and the driver had the most awful music on. Usually wouldn’t be bothered but for a 9 hour drive it was awful. For the money you pay you would expect better service and/or explanation.
The ride was okay! It was 5 hours, not 9 hours which was good! The van itself is small, and the driver squeezes 14 people in it, so if your at the back row then good luck, especially if your a bigger person.
But the driver was friendly, stopped of once, and got here quick!
Reservation was "instant" confirmation, but did not receive confirmation from the vendor until 9pm (via WhatsApp), twelve hours after making the reservation, and less than 12-hours prior to departure. Pick-up was on-time, there is roughly a one-hour window where the driver picks up all 15-pax and luggage. Drive is rough, 125-miles over cratered and dusty dirt roads. Two stops en route (food/restroom). Arrived "on-time" before 3pm.
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