Seamless from a ticketing purchase and delivery perspective but I would have like tickets that had my wife and I seated together rather than across the aisle. Noting this was a purchase for rail tickets
康提 到 努沃勒埃利耶, 火車 #1015 頭等座, Sri Lanka Railways, 2025年7月20日
LA
Lucy A
A fantastic experience, beautiful scenery, comfortable seating & clean toilets. The departure time was a little later than stated but didn’t cause us any issues, we’d do it again regardless. Very easy to navigate the train stations & find our reserved seats. The train staff let you know when great photo ops are coming so you don’t miss anything. Would highly recommend!
康提 到 努沃勒埃利耶, 火車 #11127 Second Class Reserved Seats, Sri Lanka Railway, 2025年11月13日
S
Shan
The allocated seating is very confusing, as you don't get to sit together always. Unless the higher number is even, you're sitting in front/behind each other!
People queue to hang out the train, so if you want that, prepare to queue. The tea & snacks are reasonably priced & good. Views are phenomenal & you pass through some really quaint places.
康提 到 努沃勒埃利耶, 火車 #11127 Second Class Reserved Seats, Sri Lanka Railway, 2025年11月6日
JL
Jyoti L
The booking experience was great. The train service was also good. The cleanliness of the train, comfortable seating and not to mention the consideration to rotate the seats in the dirwction of the train so that passengers don't motion sickness. Just that the train was late, but everything else wa great. We also didn't need to print the tickets. The station masters were helpful in providing information and so were the announcements.
康提 到 努沃勒埃利耶, 火車 #1015 一等座, Sri Lanka Railway, 2025年11月6日
B
Bianca
At Kandy train station, questions about the train's departure (platform, exchanging the digital ticket for a physical one) were answered. We were told that the QR code on the digital ticket was sufficient. We sat in second class, and it was incredibly comfortable. Comfortable seats, fans (although these weren't really needed with the open windows), footrests, and fold-down tables. The train departed on time. During the journey, it was possible to order drinks and snacks. The train arrived at its destination station (Nanu Oya) with only a few minutes' delay. Notice: Seat assignments were not selectable during booking, so it's possible that passengers might not be seated together. However, we were able to reach an agreement with other passengers who were in the same situation.
康提 到 努沃勒埃利耶, 火車 #11141 Second Class Reserved Seats, Sri Lanka Railway, 2025年11月3日
RB
Riccardo B
Super drive in the Firstclass with A/C.
康提 到 努沃勒埃利耶, 火車 #1005 頭等座, Sri Lanka Railways, 2025年10月13日
SN
Sujanthiny N
I was in first class. The train was confortable.
康提 到 努沃勒埃利耶, 火車 #1005 一等座, Sri Lanka Railway, 2025年9月25日
VM
Vita M
We booked our train tickets from Kandy to Ella. Everything was perfect. Tickets were delivered before our arrival to our hotel in Kandy. 👌
康提 到 努沃勒埃利耶, 火車 #1005 三等預留座, Sri Lanka Railways, 2025年9月16日
GO
Gordon O
Incredibly slow trip. Could have walked quicker
康提 到 努沃勒埃利耶, 火車 #1015 頭等座, Sri Lanka Railways, 2025年9月6日
JA
Jordi A
Your comission is to high
康提 到 努沃勒埃利耶, 火車 #11127 Second Class Reserved Seats, Sri Lanka Railway, 2025年8月23日