Definitely false advertisement. Unlike from Pictures, we got a cabin just the same as normal one which is 50% cheaper. Nothing makes me feel like that’s a VIP cabin. Only the tickets and blankets have New Livitran Logos and everything the same. Unfortunately they forgot to change my bedsheets too, the other 3 beds had changed. They advertised as VIP just to get more foreigners and the worst thing is the stuff doesn’t help us with baggages while they help every other passengers both on arrival and departure just because we are asian and they thought we are Vietnamese. They don’t even look at us eye to eye. Every other Vietnamese we met during our trip are very friendly and helpful, even the Grab driver are polite but this is worst experience and I had during transportation. Just take Sleeping Bus or Normal Viet Rail 4 bed cabin. Not worth the price!
Ich hatte eins der oberen Betten es gab für jeden ein paar Snacks und Getränke inklusive, die Toiletten waren auch ziemlich sauber.
Ich hatte auch Glück mit den anderen Fahrgesten in der Kabine, alle waren sehr rücksichtsvoll und nett. Eine überraschend angenehme Zugfahrt.
first-class compartment is overpriced. For more than 130$ you have very poor breakfast and hot soft drinks and beer (that should be cold actually), no toiletries, no towel, even no trainman in our coach.
AC works well.
Toilet is clear.
Wifi is promised but doesn't work.
Not a luxury experience, the AC was broken so VERY hot night, unable to sleep, the walls are dirty, the window was leaking so one of the beds was soaked in the first hour of the trip!
The team of laman express was friendly but they didn't tell that other 2 places in the compartment would stay free and instead wanted to sell more expensive compartment for 2. The coaches are very outdated, the train slow and the railroad rumble. A feeling back in 1970s
Too expensive for the service, the manager of the wagon was pushing for us to spend more to get a cabin private (we were in a 4 seats/dormitory) compartment i believe he was looking for cah for himself, bossing around on every move we made. compartment was too cold with non possible control of temperature, just less power or more power… restaurant tables were dirty…really bot the experience we were looking for
10 10 10 scores! Everything is great from beginning to the end. We upgraded the cabin to Tokin and really enjoyed the train ride. The train was clean and provided you enough amenities, drinks, snacks and fruits. The beds were comfortable. Air con also worked well. I was worried about the hygiene of the toilets during the trip but they are clean and well maintained. I am a light sleeping person but I can sleep well through the night. I like this train more than others based on my real experience 1. Clean toilets, 2. No peasants and smoking person around and the last reason I feel safe more than other trains. Highly recommended. I will definitely use Chapa express again if I need the sleeping train next time in Vietnam.