Not great. Bus was late & it was an old crappy bus. Not like the nice one from KLIA2 to Melaka. Driver wouldn’t take me to kLIA said I had to take the bus. I booked to KLIA. Not happy.
巴士 行政艙, Transnasional, 2023年3月22日
7
75mariavarela
The bus was early and arrived to destination early, which is great. The reason for 3 stars is that there was a high pitched indicator noise that went off the entire trip and about drove me mad.
巴士 行政艙, Transnasional, 2023年3月8日
N K
Nicholas K
Bus was old
Not very clean
Late 30min
巴士 行政艙, Transnasional, 2023年3月7日
J G
Joao G
Overall good experience. The seats are comfortable and spacious. The bus was 1 hour late due to the traffic on the surroundings of Kuala Lumpur. Try to avoid busy traffic hours.
巴士 行政艙, Transnasional, 2023年2月8日
E D
Eric D
I reserved from 12go application, but there is an error for the departure time. The bus goes 3 hours later. The ticket girls at the station TBS are very kind, and manage to have a earlier ticket.
After it was a good trip.
巴士 行政艙, Transnasional, 2023年1月31日
E S
Elizabeth S
The process getting tickets was excellent. The only issue we had was not stopping for a meal.
巴士 行政艙, Transnasional, 2023年1月1日
L L
Logan L
Despite there being large no smoking signs all over the bus. The driver smoked while driving with the window open 5cm. Even wearing a mask the smell burned.
巴士 行政艙, Transnasional, 2022年12月16日
A B
Alexandra B
Bus was half an hour late without any information. Luggage department seemed very poor, driver had trouble opening it so there was little space for everyone’s luggage hence everything was stacked. Was a weird high pitch in the bus very frequently. Driving skills were a bit scary, many near-accidents in my opinion.
巴士 行政艙, Transnasional, 2022年12月13日
J Z
Joseba Z
It was delayed
巴士 行政艙, Transnasional, 2022年10月6日
R D
Rick D
Checkin was just a scam, we had to pay for our boarding pass, which was required. Also there was some kind of eduction for a new driver, which made de drive quite horrible.
巴士 行政艙, Transnasional, 2022年7月7日
P
Pilvi
The bus was clean and comfortable. Everything was fine and the driver drove safely. The bus was approximately on time. On the 5-6 hours trip from KL to Penang we had a lunch/restroom break right after Ipoh.
Buying the ticket in 12Go Asia was easy and I got the e-ticet to my email right after finishing the purchase on 12Go site.
巴士 商務, Transnasional, 2020年3月5日
A
Ann
Everything clear. Elevator to offices. Handy when you have heavy luggage
巴士 商務, Transnasional, 2020年3月3日
P
Peter
No holdups, dead on time, air con perfect...not like in other countries (Thailand for example) where they don’t know the difference between air con and refrigeration. Comfy seating. Love the single seats and huge legroom. Good value all round.
巴士 商務, Transnasional, 2020年2月27日
M
Maren
The trip itself was fine, but we should have arrived 13:45 and we were not in any traffic jam or anything, it was a smooth ride, but we arrived more than 1.5 hours later. How can this be? The driver was fast, so they must miscalculate the whole route. And when we were half way of the distance, I could already see we would have a massive delay and still he stopped for half an hour lunch break. Just state a travel time of 6 hours, and everybody would be fine. This way you cause a lot of stress for everybody.
巴士 商務, Transnasional, 2020年2月22日
M
Millicent
Booking was really easy and simple. Seats were very comfortable and spacious. Bus was clean. Staff were friendly. Plenty of stops for toilet breaks and driver also drove well. Would definitely use the service again
巴士 商務, Transnasional, 2020年2月21日
T
Tina
The bus delayed for few minutes.
巴士 經濟俱樂部41, Transnasional, 2020年2月21日
D
Dora
The bus is comfortable enough and we also had short stops for visiting the restroom but the trip took unrealisticly long and made some extra stops too which occured a huge delay (because traffic was ok, we were not waiting for the people at the stops, etc.) of 4 hrs!!!
巴士 商務, Transnasional, 2020年2月18日
S
Stefan
Bus was Fine. Everything worked well.
What I really didn’t like was that the driver constantly drives to fast and because of this there was a loud warning sound nearly during the hole trip.
巴士 商務, Transnasional, 2020年2月18日
M
Manfred
I have travelled with 5 different bus lines in Malaysia. Transnational is the only one I have taken twice and that is largely because its performance met my expectations. My only two suggestions are:
- It would be nice if the seats had a USB charging socket but beyond that I am happy with the service; and
- kill the speed warning (preferably by slowing down) we know it is difficult to keep to a schedule with traffic and we won't hold you accountable for being late but the warning for exceeding the speed limit carries back more into the bus and is decidedly annoying (note: I felt the driver was driving very safely but was trying hard to meet a schedule that wasn't going to be met)
巴士 商務, Transnasional, 2020年2月1日
A
Afifah
my chair cannot be adjust, the handle is nowhere to be found and thus i did not have the comfort to sleep during the 5 hrs journey. thats why i rate it 2 stars only. i feel so restless with it. if only the sit can be adjusted. please check the sit and repair it. thanks.
巴士 商務, Transnasional, 2020年1月31日
I
Isabella
Bus was comfortable, seats reclined to a good angle for a comfortable sleep. USB charging points below the seats were also useful. Got us home to KL from Melaka in just over two hours during CNY so definitely bonus points for making that happen.
巴士 商務, Transnasional, 2020年1月28日
Y
Yanine
Very good service
巴士 商務, Transnasional, 2020年1月26日
D
David
Bus was small. Not all recliners worked but we did arrive 2 hours early!
巴士 商務, Transnasional, 2020年1月24日
W
WenChieh
Efficient and helpful driver. Good service.
巴士 經濟俱樂部41, Transnasional, 2020年1月17日
K
Karin
Much better service with this operator
巴士 商務, Transnasional, 2020年1月15日
S
Syed
Generally it was fine. However, managing the luggage needs more attention as passengers had to put their own stuff without any support.