Vanadzor Holy Mother of God Church茲瓦爾特諾茨機場迪利揚米米諾Kobuleti City HallAshtarak Bus StopMonument Garegin Nzhdeh塞凡Alaverdi CourthouseAny address in YerevanConsulate General of ArmeniaAbovyan Shangri La Casino庫塔伊西國際機場Airport Shota RustaveliAparan Supermarket瓦納佐爾加油站MarneuliKilikia Bus Station阿瓦拉巴裏地鐵站巴統奧比城C區塊埃裏溫·海倫尼克旅行社辦公室迪利揚諾揚貝揚斯皮塔克超市奧塔恰拉汽車站Bagratashen Sadakhlo BorderAny address in TbilisiUreki Gas Station伊傑萬科布萊蒂中心酒店Shirak International Airport阿拉韋爾迪 弗洛拉餐廳
The driver was very friendly, but the car had no air conditioning and it was hot.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年10月16日
S V
Sylvia V
The Bus was over an hour too late. They should have pick me up 12:05, but came 13:25 o’clock. Driver was unfriendly. No reason why it was late. I made 2 calls to ask when the bus will come. Both information were wrong, despite the said they called the driver. Driver drove too fast and was overtaking in curves as well as on places he couldn’t see traffic coming in our direction! Not to recommend!!!
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年10月14日
M H
MASAKAZU H
I am extremely disappointed with your bus service from Dilijan to Tbilisi.
1. 90-minute delay: The bus arrived 90 minutes late, and your company never informed me of the delay or provided an estimated arrival time. Responses to my calls and messages were also very slow.
2. Incorrect locations: Both the pickup and drop-off locations were different from those stated on my ticket. Despite arriving 30 minutes early, I had to search multiple locations carrying heavy luggage, without knowing where or when the bus would arrive.
3. Reckless driving: The driver made dangerous overtaking attempts and failed to slow down on uneven roads, causing violent shaking and making me carsick.
4. Unsafe route: The bus traveled along the Armenia–Azerbaijan border near Kirants and Voskepar, even passing through areas marked as Azerbaijani territory on Google Maps. The UK government explicitly advises against traveling along this road due to security risks. Why were passengers taken along this route without any warning?
5. Poor customer service: Nobody helped me with my heavy luggage, and neither the driver nor the assistant apologized for the 90-minute delay.
This level of service is completely unacceptable. I expect a proper explanation and response from your company regarding these issues.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年10月13日
W V
Wilhelmiina V
The bus left 20 min. late. I had a ticket from Tbilisi to Ashtarak, but the driver refused to go to Ashtarak. He was very rude and said that he is THE driver and is deciding which way to drive.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年10月12日
M E
Martin E
Such an adventure to take a "bus" in this country.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年10月10日
S K
Satendra K
First thing was that the support was horrible. I tried contacting people over the phone and WhatsApp messaging, but almost impossible to reach
1. The bus came late. It was a 10:00 departure, but we left at 11:00, so there was a 1-hour delay. That was not supposed to be happening, but it happened.
2. In between the breaks, the break was supposed to be 50 minutes, according to what the driver said, but he himself took more than 35, 40 minutes. Overall, there were two breaks. He took two breaks, and both were more than half an hour, 45 minutes. It got added.
3. Immigration was at both the Armenia and Georgia borders. That was a known thing, understood and understandable that it would happen. These were avoidable breaks. They could not have been so long. That was there.
The bus quality was good, and the bus was comfortable. However, Wi-Fi was not working. Many times, people have requested Wi-Fi, but it was said it would work, but it did not work. There was no Wi-Fi. The ID and the password, whatever was there, did not exist. I don't know what the issue was. People are really pissed off with this thing.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年9月30日
D D
Dusan D
The driver was overtaking each single car on the way, even in the curves. Opened windows in the front can not replace the AC.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年9月26日
A P
Anthony P
The driver was over an hour late and drove recklessly.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年9月19日
M M
Marlene M
we had to change cars because our car broke down, driver was unfriendly, there were no security belts in the car
driver was fast but secure, we had enough toilet breaks and enough space
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年9月18日
M M
Michaela M
The bus was about 40 minutes late, the shocks of the vehicle were shot, but worst of all, the driver was overtaking on a a solid white line,on uphills and on a curvy road, repeatedly!
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年9月16日
V J
Vladimir J
Destination point was different than it was said in the ticket
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年9月15日
W S
Wei S
Driver was courteous but drove a little fast. Gave enough time to clear customs and breaks along the way.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年9月10日
B R
Bekah R
I was told to arrive at the bus stop at 8am, but my bus was scheduled for 8:30am. By 9am, I had not heard from anyone, so I started texting the bud company (Hayreniq Tour). Finally, someone got back to me on Signal and said the driver will come soon. I'm not sure they would have picked me up if I hadn't started ferociously texting.
I confirmed the exact pickup point with the company 2 days before my ride, and they had my WhatsApp contact. It seems there is a miscommunication here, and the customer service could have been quite a bit better, in my opinion. Especially when you ask someone to get there 30 minutes early, and they end up waiting for 1 hour.
Aside from that, the driver was great and did a good job getting us over the border to Tbilisi.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年9月3日
P H
Patrick H
Departure time was 09:00 but we left 09:20am so we could not help delaying our meeting with friends at Yerevan. Also the driver was very rude.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年9月1日
K G
Kristi G
The driver was very sociable and stopped us twice, making the trip more enjoyable than the first time I took it
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年8月31日
S U
Shams U
Comfortable and easy to Access
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年8月29日
S M
Sebastian M
Compared to the overnight train it was really good. The boarder control took only around 15 minutes (not like the 5 hours in the train) and we arrived on time.
The only problem was that the bus driver was driving really recklessly, like he drove 90 in a 40 zone and tried to pass every car in front of us.
He almost caused 3 crashes and there were no seatbelts in the car so we felt very unsafe.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年8月24日
M M
Marco M
driver was very unreliable driving too fast and then taking a hour break - nonsense
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年8月21日
A O
Avi O
The driver kept smoking during the drive, and had dangerous driving, arrival was much later than estimated, the car wasn’t very comfortable
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年8月20日
C H
Caroline H
To find the bus station in yerevan was easy. We even left as soon as we were complete. The stops along the way where clean and sufficient.
The location where we got droped off in tbilisi was not the place we ecpected. So use a bolt to get from there to the final location is my recommendation.
Car was clean, and comfortable. Minivan. Driver had no english knowledge but was friendly and everything was easy to understand. Border crossing was easy and was easy to find the car and driver on the orher side.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年8月14日
W O
William O
Trip was very on time. Driver was professional. Border crossing was orderly and straight forward. Drop-off point is not very central but not really an issue as long as you have a working SIM card to call a ride share car.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年8月11日
D J
Dongyoung J
The driver was excellent but the manager in the bus station was rude and unfriendly.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年8月10日
G E
Gustavo E
Durin the trip it was a fight between the driver and the passengers, almlst the driver lost control of the vehicle
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年8月6日
J R
Joao R
Delay of over one hour
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年7月25日
G A
Garth A
Great trip | good communication (WhatsApp) | departed from Comfort Armenia office at the bus station | best to arrive 30-minutes prior | van departed early (7am not 7:30am) as all the passengers were present and the van was full | five-hour journey (including immigration and rest stop (bathroom, food/beverage) | dropped off in Tbilisi at the Central Metro Station (easy access to anywhere) | solid experience - thank you
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年7月23日
J Q
Julio Q
It was ok.
Departure was on time. Arrival was not.
Too many stops.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年7月14日
A B
ANDREA B
Suicidal trip, drivers should have their licenses revoked and be jailed for manslaughter. We risked three head-on collisions due to reckless overtaking due to high speed.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年6月29日
S B
Simon B
Cheap, fast & reliable
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年6月29日
A G
Alex G
The trip is more than 6 hours, not 5. Also the bus is very uncomfortable. Almost no AC.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年6月24日
M D
Marcel D
The driver drove to fast and he was not friendly to me.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年6月14日
P F
Paul F
The trip went well. When arriving at Avlabari, I was accompanied to the vehicle. It was a small minivan for 7 persons and enough space for luggage. The driver spoke basic English but well enough.
I was in Azerbaïdjan before but had no particular issues crossing the border.
The drive in itself was confortable: the road was in good shape, the driving was fast but still acceptable and the risk was measured.
If you’re bothered by the driver looking at his phone then just take the train or a flight, that is just how they drive in the region.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年6月10日
M A
Mohammed A
Good travel experience from Yerevan to Tbilisi. The driver was helpful, professional, and got us there quickly. Some parts of the road were a bit scary due to the mountain turns, but the journey was smooth overall. Recommended.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年6月5日
V P
Valerie P
The vehicle for transport did not correspond to what had been stated, and the driver was not very pleasant. When we didn't understand what he was saying (he didn't speak English), he yelled at us.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年6月2日
R L
Robert L
Very courteous service in office at Yerevan bus station. Great driver!!! Pleasant, friendly, helpful, attentive to the road and traffic patterns, handled difficult situations passing slow trucks in the mountains beautifully, wasted no time, but always totally safe!
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年5月13日
P D
Pedro D
No Wi-Fi. It was another company (50 GEL) at bus station. Communication bad.
30 min delay departure. 1 hour delay arrival.
Landscapes during travel are amazing.
Driver drove safely.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年5月10日
D D
Dinesh D
It was an amazing experience. It takes 5h 30 mins with stop for food and border control. It is better to book from Kilikia Bus station as it is easier location where the operator arcomfort.am as the office and the minivan is located at the same location.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2026年3月27日
S B
Sandra B
Highly recommend, great way to get from Yerevan to Georgia, van was super comfortable
巴士 小巴, Hayreniq Tour (Айреник Тур), 2025年11月24日
W V
Wilhelmiina V
The bus was not in time, not leaving from Avlabari metro station, driving too fast, breaking the speed limits very dangerously.
Driver was kind and nice.
巴士 小巴, Hayreniq Tour (Айреник Тур), 2025年10月28日
4.2
共362則顧客評價
5
55%
4
20%
3
15%
2
10%
1
0%
362 旅客中有89.5%的比例對 Hayreniq Tour 感到滿意,因為他們留下正面評價或無評價。