On time, efficient: That is the most important
The sea was calm so no worries about safety
Seats not comfortable. At least there were lots of empty places so we could walk around a bit.
Toilet was awful (clean but always 1cm of water continuously pumped on the floor and empying by a hole). Two generator working non stop at the back. I'm don't know much about ferries but it does look homemade" 😉
Passeports not checked...maybe because we left Siquijor ? (I was surprised)
wish list: A/C and Wifi should be available in the port. Maybe in 20 years :)
When I arrived at the port I was informed by agents at the Oceanjet check-in counter that our ticket booking reference was for July 27th, not June 27th as I had booked and it says on the voucher. We had to pay for new tickets and I have not gotten a refund for the tickets I originally purchased. I don't know if this is a 12Go problem or an OceanJet scam, but either way I am not happy and my situation needs to be resolved.
The ferry ride itself was good, but they sold another ticket with my booking reference number. So, when I arrived at the port they said the system only had the other person's name and destination, and mine wasn't registered, even though I had the ticket online and the payment confirmation in an email. Eventually they let me on though, but it took quite some time to sort out the issue and I could only board the boat late.
The supposedly “fast” ferry is only half an hour faster than the normal/slow ferry but substantially slower. Plus the slow ferry has beds instead of seating. Also, I didn’t like the fact that they charge 100 Pesos extra for luggage which one must check-in. The seating was ok but not especially comfortable. Overall the ferry is ok but overpriced