English* / Deutsch
English //
We booked for 9am and had to call the hotline 1.5 hours later to ask why we weren't picked up. Apparently the time was wrong and the shuttle wouldn't leave until 12:00. After calling, we were picked up very quickly by a private car and then had to spend another hour in the vicinity of the shuttle before we could start. The shuttle itself was perfectly fine and we arrived at our destination quickly. Watch your stuff! My hat was kindly put on my seat, but unfortunately the shuttle was not taken, but another one. So my hat is gone now.
Deutsch //
Wir haben für 9 Uhr gebucht und mussten 1,5 Stunden später bei der Hotline anrufen und erfragen, wieso wir nicht abgeholt wurden. Scheinbar stimmte die Zeit nicht und das Shuttle würde erst 12 Uhr losfahren. Wir wurden also nach dem anrufen sehr schnell abgeholt von einem privat PKW und mussten dann in der Umgebung des Shuttels noch eine Stunde verbringen bis es los ging. Das Shuttle selbst war vollkommen in Ordnung und wir waren auch zügig am Ziel angekommen. Achtet auf eure Sachen! Mein Hut wurde freundlicherweise auf mein Platz gelegt, leider wurde aber nicht mit dem Shuttle gefahren sondern mit einem anderen. Demnach ist mein Hut nun weg.
*translated by Google
Great journey. I was picked up by the driver on time. Plenty of room in the van for my suitcase. Stop along the way to buy food. Chilled, relaxed journey. Thank you.
Went with a bus with almost no air-conditioning (which was especially noticeable in 37C) and the departure was pushed back without advance warning from 1pm by an hour presumably so we could all get a nice tan under the midday sun. But that's Laos! Apart from the above everything went smoothly
Super impressed with this travel company ! My hostel was not on the list for pick up so ended up going to their office, despite not having booked it direct with them they still changed my pick up for me to my hostel. Super smooth. Good minivan made it to Vang Viengbin about 2 hours !