Right after booking and payment, i received an email from the transport company saying the departure would be one hour later. That’s not too comfy when you plan further transportation. Anyway, the driving was good except that driver was honking the horn nearly every ten seconds. Great surprise was, that the bus drove us directly front our hotel which was far off track. This was really nice.
Driver and guide were both very friendly, always smiling and explaining where we go next. The seats are really comfortable and the pick up was punctual. They deopped me of right in front of my hotel - 10/10!
The vehicule arrived 45 minutes late and consequently it speeded up dangerously too much
寧平 到 海防, 巴士 Bus + Ferry, Cat Ba Discovery, 2026年8月21日
EA
Elliott A
The first bus smelt but was a decent. The second bus was alright but a bit dirty. The third transport was TERRIBLE. We were sent a 6 seater car to take 6 people (and luggage) but you forgot that the driver was the 7th person, so there was not enough room for all of us. The couple who was with us had to sit on their legs. It was lucky that one of the couples spoke English because the drivers were not helpful at all. We were not happy with your service or drivers at all.
We were at time at Mike‘s Agency and the Bus driver arrived also 10 minutes early, and we thought, “great, we’re leaving now”. But that wasn’t really the case, because he brought us to another bus station and we had to get off the bus to wait for the right one, a coworker pointed us the bus and said “this is your bus” but another coworker said you have to wait first and then we were confused. Then I became a WhatsApp message from the company that it said that we had a large amount of luggage and we had to pay 200.000 VND, I sent a screenshot of the voucher where it said that every passenger was allowed two pieces luggage 20kg, and we had 4 luggage. We didn’t get an answer and we were able to board the bus, which had been there for 20 minutes. We had a bad experience with 12GO,
Bus is extremely tight for anyone slightly taller. While the advertised time was 4 hours from Tam Coc to Cat Ba, our trip ended up taking 6 hours.
寧平 到 海防, 巴士 Tourist Bus 45, Vietnam Easy Go Travel, 2025年11月26日
CS
Chang S
Full Moon Party bus was fantastic in its communication on pick-up point and time from my homestay. However, it's a basic bus, more suitable for backpackers. There is little legroom for the seats and you are squashed when the person in front reclines their seat. Upon reaching Cat Ba island, a staff from the company boarded the bus and facilitated the drop offs at or close to the hotels where the passengers are staying.
寧平 到 海防, 巴士 VIP 33, Full Moon Travel Asia (Full Moon Travel Asia), 2025年11月7日
NG
Nuno G
Everything was great.
寧平 到 海防, 巴士 Tourist Bus 45, Vietnam Easy Go Travel, 2025年10月28日
Amazing Vietnam Travel, Cat Ba Discovery, Cat Ba Go Easy Limousine, Daiichi Travel, G8 Sapa Open Tour, Good Morning Cat Ba Bus, Ha Long Bus Travel, New Way Travel, Ninh Binh Footprint, Ninh Binh Interbus, Ninh Binh Travel, The Long Travel