從大叻 到芽莊市的巴士

司机毫无解释地把我们带到了前排两个非常不舒服的座位上，也没有任何理由。

The driver took us to the 2 front seats that was really uncomfortable without explanation or any reason

车辆舒适，空间宽敞，足以容纳所有人的行李，而且司机非常友善。我们提前出发了，所以请务必按照建议提前30分钟到达出发地点。服务无可挑剔！谢谢！

Comfortable vehicle, plenty for room for everyone’s luggage & the driver was lovely We left early so make sure you’re at departure spot as advised 30 mins before Cannot fault the service at all! Thank you !

司机迟到了将近一个小时。他开得很快，在把我们送到酒店之前就把包裹送来了。

The driver was almost an hour too late. He drove very fast and delivered packages before bring us to our hotel.

2 星，因为床足够舒适宽敞，可以让我入睡，并且遵守预订时间。但其他方面我不满意。工作人员一直在吸烟，所以巴士里有股烟味。巴士不停地停下来，完全没有沟通来取包裹等，这完全没问题。不好的是，我们的行李箱不断被重新整理，从储藏室拿出来，放在街上，无人看管，这样他们就可以装上他们要拿的东西。等待行李箱重新装上去的几分钟让人很紧张。我们的行李箱最后变得又脏又湿，散发着一股鱼腥味。我的灰色行李箱上到处都是黑色的痕迹。接人并让他们坐在过道上也很烦人，因为我很高，希望能在过道上走来走去，伸伸腿。以有点尴尬的姿势坐了 10.5 个小时，一点也不好玩。总的来说，我不会再预订了。确实很便宜，但担心行李箱会弄脏，wifi 几乎无法使用，车内充满烟味，工作人员根本不会告知停靠站（如厕所、食物等），过道里的人也很多，这些都让我很反感。我知道这不应该是 5 星级的体验，但肯定有办法让旅客感觉更好。

2 stars for having a comfy and spacious enough bed allowing me to sleep and for sticking to the times as on the booking. The rest however I am not happy with. Staff were smoking constantly, so the bus stank of smoke. The bus stopped constantly with no communication at all to pick up packages etc which was completely fine. What wasn't okay was the fact our suitcases were constantly being rearranged and taken from storage and put on the street unattended so they could load whatever they were picking up. Made for a nervous few minutes waiting for the suitcases to be loaded back on. Our suitcases ended up filthy and wet, stinking of a fishy smell. There are now black marks all over my grey suitcase. Picking people up and letting them sit all in the aisles too was annoying, as I am tall and would have liked to be able to walk up and down the aisle to stretch my legs out. 10.5 hours in somewhat awkward positions wasn't fun. Overall I would not book again. It was cheap yes, but the worrying about suitcases and then having them end up filthy, barely working wifi, bus stinking of smoke, no communication at all from any workers about stops (for toilet, food etc), and people in the aisles put me off. I know it isn't supposed to be a 5 star experience, but there are definitely ways to make it better for travellers.

Good ride! Did a break and a stop at a gas station. All guests were punctual, but ride started 15min late and also arrived 30min too late. Calculate more time!

Really rough ride, lots of up and down and side to side. Driver was very lovely, but it was one of the most uncomfortable trips we've taken

Driver was wild and loud. On the phone screaming , overtaking dangerously. He overtook so dangerously that there were two near collisions , even by vietnam standards of driving it was bad. Also left late.

There was some confusion about the pick up point. The name on the 12Go ticket varied from the bus name. Maybe better information should be given . The journey and staff were great a the bus was comfortable. Would use this company again. 🙏

The vip van the seat don't work can't recline don't massage not good air. Warm inside And no music 2 hrs same loud bird singing

Excellent driver. The seats seemed to be permanently semi reclined which was not so good for my lower back.