JT
Jalal TOn time, attentive staff and very comfortable ride.
Hanoi - Ninh Binh, Otobüs Limousine 11, Daiichi Travel, 18 Eyl 2026
ML
Martin LWe switch 3 Times véhicules on the trip
Hanoi - Ninh Binh, Otobüs VIP 9, Daily Limousine, 17 Eyl 2026
NG
Niek GDriver was bribed by boomers to make extra stop, despite already being late. Bus stopped on a different place than advertised.
Hanoi - Ninh Binh, Otobüs Limousine 11, Daiichi Travel, 16 Eyl 2026
MC
Michael CWe had to change two times without any prior information. First driver was on his mobile all the time and driving like crazy with very dangerous overtaking in the city. Second driver and bus (the main bus) were okay.
Third driver seemed to be in a hurry without any reason. He was speeding like a madman and car didn't have proper seatbelts.
So far, our only bad experience with a travel agency in Vietnam.
Hanoi - Ninh Binh, Otobüs Limousine 11, Daiichi Travel, 15 Eyl 2026
MJ
Marine JBus was good but lots of traffic to leave Hanoi and very delayed
Hanoi - Ninh Binh, Otobüs Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 10 Eyl 2026
L
Lance The company provided door-to-door service. This was more than I expected and was very convenient.
Hanoi - Ninh Binh, Otobüs VIP 9, Daily Limousine, 10 Eyl 2026
A
Allyson they picked us up and dropped us off to our next accomodation, communication was good and driver was insightful, he knew which person was for each of there stops, he was a bit speedy on the road but we like it
Hanoi - Ninh Binh, Otobüs Limousine, Cat Ba Discovery, 4 Eyl 2026
OS
Orit SThe air conditioning basically almost didn’t work at all. They switched us between three different vehicles for some unknown reasons. The only reason they get two stars and not one, is because we got out in time and got there is time.
Hanoi - Ninh Binh, Otobüs Limousine 11, Duy Khang Limousine (Duy Khang Limousine), 4 Eyl 2026
LS
Lucas SOverall the ride was great — the van was clean and we actually left earlier than scheduled, which was a nice surprise. The driving itself was smooth and the trip should have taken about 2 hours.
However, about 30 minutes before arrival, we stopped at a rest area for what was announced as a quick 10-minute toilet break — but it ended up being a full 30 minutes. This felt completely unnecessary, especially since we were already so close to the destination. It added a significant chunk of time to an otherwise short trip for no clear reason.
Aside from that, no complaints — comfortable van, good driving, on-time departure. Just wish the stop had actually been as short as announced.
Hanoi - Ninh Binh, Otobüs Limousine 11, Daiichi Travel, 3 Eyl 2026
KK
Karolina KThe driver was late and didn’t communicate with us at all. Our 8:00 AM ticket, which we had purchased the night before, was cancelled without proper notice. We were simply told to contact 12GoAsia ourselves instead of them handling the issue. There was absolutely no compensation or consideration for the inconvenience caused. Very poor customer service.
Hanoi - Ninh Binh, Otobüs Limousine, Trang An Limousine, 3 Eyl 2026