MF
Madison FDriver was rude. Company claims there is a language barrier but I think shooing someone with your hands and telling them “no” repeatedly is universal. I booked a ride straight off the plane for 17:30 departure as I never book anything in country ahead of time depending if there might be delays in my prior transportation. I booked a ride that was an hour after my flight had arrived, called the company myself to make sure it was doable, arrived at 16:50 to the pick up point and while all of that was fine the driver was very rude. It felt like i was inconveniencing him to be there and while he didn’t help with any of my bags or directing me where I should be sitting he groaned, scoffed, and waved his hands at me for sitting in a seat that was not in the back. I asked another passenger who got in and sat where i was previously sitting if they were aware of assigned seating to which they said no. Had they said yes I would have understood maybe people paid more for the seats but as for a language barrier I have traveled several countries where it is not uncommon to use translators to explain a situation. Yelling “no no no!” And waving hands aggressively is universal and it was very rude. If I was to sit somewhere specific he should have helped me, even attempted to put my bag in back, instead of rushing me aboard so he could get to where he had in mind.
Da Nang - Hue, Otobüs Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), 14 Eyl 2026
SP
Simon PTook long to pick everyone up all around thw city, so arrived later. Driver smoked out the window, car was packed and headrest was broken so quite uncomfortable
Da Nang - Hue, Otobüs SUV 7 Middle Seat, Rin Ha Travel Car, 8 Eyl 2026
YM
Yildirim MWe almost had a crash with another car.
We have felt every single bump on the street which by the way we did not feel on a scooter.
We were told to wait atleast 30 min before our trip, however when we asked where the vehicle was, the answer was it will be there soon and it kept us waiting until 5 min before our destined time.
We waited in the heat for 25 min which is very rude!
Da Nang - Hue, Otobüs Limousine, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), 6 Eyl 2026
KV
Karen VThe end point in Hue is wrong. It is stated as the Hue Railway but it is at the parking lot of Century Hotel
Da Nang - Hue, Otobüs VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 2 Eyl 2026
EP
Emelie PIn the description and pictures you can see how the chairs will look and that you will hav comfortable ones. But the ones you think you get are only the for ones in the middle. We sat in the back and it wasn’t what we expected! Also tow people had to sit in the front row!
It felt like that they wanted to put as much people on this ride as possible….
Da Nang - Hue, Otobüs Limousine, Hung Thinh Phat Limousine, 25 Ağu 2026
MK
Maximilian KThe seat was very comfortable, and the arrival time was only delayed by less than 30 minutes. The only thing I have to criticize is that the drop-off point was at a completely different spot than it should have been according to 12go; it was much farther outside the city.
Da Nang - Hue, Otobüs Sleeper 41, Hanh Cafe (Hanh Cafe), 30 Tem 2026
AM
Aldric MA van picked us up from the airport and took us to the office, where we boarded a very comfortable bus for a 2.5-hour journey.
Communication with both the office staff and the driver was very helpful (WhatsApp msg)
For this type of trip, you should be a little flexible, as the departure time may be up to an hour earlier than scheduled.
However, we didn’t experience any delays on this specific trip
Da Nang - Hue, Otobüs VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 25 Tem 2026
KS
Kittichai SBad service, he
Da Nang - Hue, Otobüs Shared Car, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), 14 Tem 2026
RM
Richard MPoint to point as described. Solid aircon in the van.
Da Nang - Hue, Otobüs Limousine, Thuan Phat Limousine (Hộ Kinh Doanh Nguyễn Cữu Tân), 30 Haz 2026
HC
Hans CExcellent service: we were picked up from the airport and taken to the company's pickup point. The bus that took us to Hue was pretty luxe and very clean: you must take your shoes off before boarding. The seats are lazy-boy style recliners with power everything, and a massage setting to boot! Bottles of water are provided, and you can charge your devices (USB A and C slots) while you read or eat on the airplane-styke tray in front of you. You can nap the two-hour trip, or better yet take in the beautiful countryside views. At this price, unbeatable.
Da Nang - Hue, Otobüs VIP Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 26 Haz 2026
