Booking was easy. The office staff were super helpful and friendly. The minivan was so uncomfortable and hot, air con want great. The driver also made many stops along the way to pick up boxes and deliveries which added lots of time onto the journey, so it was a lot longer than advertised.
The experience was great this is our second time using 12go Asia I would defiantly recommend using it!! I accidentally booked the wrong date and released when I revived my booking voiture we was leaving for Puket the day after so I did panic but they got 12goasia sorted it out for me perfectly!! The bus journey itself was good it took 30 mins longer than expected but that’s ok. We got to stop off to stretch our legs and eat half way through. Are bus was completely full so we didn’t drop off loads of locals like I have read in the comments so I can’t comment on that. The one downside was that our bus didn’t have the best ac it was very hot outside and colder in the van but still got enough for me to be sweating a little bit.
The driver does pick up and drop off Thai locals at various destinations, but it was a smooth ride with some beautiful scenery along the way. He will stop at various locations in Phuket if you ask which was very nice for us since our Hotel was along the way.
We booked a Mini-Van and got a Bus with 30 guests more. That was not the confirmed booking but we got a transportation to Phuket with a really nice driver. The bus was a post driver as well.
00:45 minutes delay in addition.
The seat that was allocated to me (the last seat on the van) had big parcels under the seat which prevented me from putting my legs on the floor. I sat with legs up in the air. The driver was also picking up passengers on the way and collecting and dropping parcels. Not a good experience at all!