The driver was 30 mins late, had the wrong information regarding who were his passengers and what was the final destination. Expected time of arrival was at 12:00, we arrived at 16:00.
I’d actually booked a journey that was supposed to leave at 9.00 am and arrive at 3.30 pm. Instead, I was picked up at 10.00 am and arrived at my destination at 8.15 pm. So I was on the road for more than 10 hours in total, which was almost twice as long as stated. I was only informed via WhatsApp about the later pick-up, nothing else. Once it became clear that there would be a significant delay and I asked for compensation, my request was simply ignored. In the end, I lost half a day’s holiday – or almost more – because I was completely knackered the following day as well. The boat was really hot and cramped, not to mention the fact that it rocked quite a lot. I was so glad when I was off the boat. I hope I never have to go through a transfer like this again.
The only good thing were the friendly drivers of the cars.
ลอมบอก ไป บาหลี, รถตู้ รถตู้ + เรือเฟอร์รี่, Asia Book Now (https://asiabooknow.com), 29 ก.ย. 2026
AB
Abi B
The ferry service from Bangsal was very good but once in Bali the transfer service was poor. The operator tried to get us to pay more money for a private transfer straight to Uluwatu as they also had passengers to drop off in Ubud which caused us a 2 hour detour. I would not recommend using this service to Uluwatu for this reason, only if you’re going to Ubud as they had no delays. We also did not get a toilet break for the 4.5hr+ journey.
Had an excellent experience with Rival M Helmy! He was a 5 star driver! I felt incredibly safe the whole time. He had incredible communication skills and we were able to find him easily. He was also very kind and was happy to stop when someone asked for a toilet break or snack.
Mr. Rizki was our driver and he was above & beyond on his service. He was very communicative. He texted us and confirmed our trip before we got on the boat and he was very informative & helpful when I arrived to the port. When I changed my route/destination, I texted him about the plan and he was not hesitant to follow my new plan and took me to the new destination instead of the planned destination. I highly recommend Mr. Rizki.
The taxi driver was really nice, we felt safe and well taken care of. We also stopped to get some food, which was also really nice. We would absolutly do it again!!
It was a relatively small speedboat 🚤... I highly recommend getting Antimo (medicine for seasickness) before getting on it ... waves were not friendly and we literary felt every wave inside the boat. Otherwise the company was very helpful staff was friendly and quickly replying. We were only 2 persons heading to seminyak so they hired us a private car 🚘 our driver was Gede Tias