The driver was 30 mins late, had the wrong information regarding who were his passengers and what was the final destination. Expected time of arrival was at 12:00, we arrived at 16:00.
No mention of port of arrival, no mention the taxi shuttle will take FIVE HOURS to get to Canggu because it isn't a direct shuttle from the port, stopping in Ubud, etc first. E-ticket says "approx. Arrival time 4:20pm", absolutely misleading and dishonest.
The ferry service from Bangsal was very good but once in Bali the transfer service was poor. The operator tried to get us to pay more money for a private transfer straight to Uluwatu as they also had passengers to drop off in Ubud which caused us a 2 hour detour. I would not recommend using this service to Uluwatu for this reason, only if you’re going to Ubud as they had no delays. We also did not get a toilet break for the 4.5hr+ journey.
Had an excellent experience with Rival M Helmy! He was a 5 star driver! I felt incredibly safe the whole time. He had incredible communication skills and we were able to find him easily. He was also very kind and was happy to stop when someone asked for a toilet break or snack.
Mr. Rizki was our driver and he was above & beyond on his service. He was very communicative. He texted us and confirmed our trip before we got on the boat and he was very informative & helpful when I arrived to the port. When I changed my route/destination, I texted him about the plan and he was not hesitant to follow my new plan and took me to the new destination instead of the planned destination. I highly recommend Mr. Rizki.
The taxi driver was really nice, we felt safe and well taken care of. We also stopped to get some food, which was also really nice. We would absolutly do it again!!
It was a relatively small speedboat 🚤... I highly recommend getting Antimo (medicine for seasickness) before getting on it ... waves were not friendly and we literary felt every wave inside the boat. Otherwise the company was very helpful staff was friendly and quickly replying. We were only 2 persons heading to seminyak so they hired us a private car 🚘 our driver was Gede Tias