They took us by car and then changed to a van. The car was crowded, but the van was quite empty, so it was more comfortable. It delayed about 10min, not a problem. They were good in the communication and I was able to improve my departure location to a closer to me that I didn't know it existed.
The operator was exceedingly kind enough to pick us up directly from our hotel and bring us to the bus starting point. Totally unexpected and totally awesome
I’ve booked for 12h30 and we only departed at 13h50. The first driver was apparently lost /leaving passengers behindand then we had to wait for a passenger to collect his tailored clothes. They didn’t want to accommodate him in the next van so to optimise their profit at our expense.
ฮอยอัน ไป ดานัง, รถตู้ Ford 16 ด่วน, An Phu Hoi An Travel, 19 มี.ค. 2026
IM
Ieva M
Company contacted me in morning of and advised that time has been changed to 1hr earlier than I had booked. Didn't give option to cancel, or stick with time or take later time. They presented this as " because of traffic" I need to arrive an hour earlier for my 50 min journey to airport.
After messages back and forward - I had no choice but appear there an hour earlier. Another 3 people in same van said that they changed to earlier time as well.I don't think they had many bookings that day, so squished all in few times they had. I would not book again.
ฮอยอัน ไป ดานัง, รถตู้ Ford 16 ด่วน, An Phu Hoi An Travel, 17 มี.ค. 2026
AF
Alex F
Everything went very smoothly.
I'm deducting one star for the return trip. The driver scared me. Maybe he should retake his driver's test...