I couldn't adjust the seats, the heating was weak, but the driver and mate were thorough and took the trouble to keep an eye on the passengers - at a border crossing, this is important..
Arrival - 5 hours late. Had empty seats. Gave an arrival time that turned out to be 5 hours later. Need to give passengers honest estimate time INCLUDING possible delays at customs and immigration.
Different bus and company.no info about seat number, no toilet inside of bus, leaking roof, old bus. No much. drivers were ok. Old bus without toilet chargers and with leaked roof (water dropped on my head and body) -ride on 02.07.22. Totally different bus from what i ordered and different company. I booked a sindbad, but came an old Minsktrans bus which was not as been advertised. Unsuitable for long ride bus.hot inside.no toilets, no chargers (on ride 02.07.22 to Minsk). On 25.07.22 was a better bus but same as before it was Minsktrans with no allocated seats. i came to bus station and didnt even knew its my bus on stop as bus had diffferent name from which i ordered.
The bus driver was very nice, polite and patient. There were enough stops to go to the toilet or buy food. It was very difficult to find the exact departure point of the bus. The queue in front of the bus was so long that one had to wait a long time in order to ask the bus driver where the bus was going. The legroom of the seat was very narrow.
Driver locked drinks away. Frantic at bus station. Getting on the way home. Frantic boarding. Members of my party being told no booking and yet others let on. I had to intervene!!! Drinks availability locked away and only opened when the drivers wanted a drink!!!
We managed to get back from Poland to Holland, because cancelled flight tickets due to Corona crisis. Operation active while train and flight already cancelled.