รถบัส รถนอน 41 ที่นั่ง, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 5 พ.ค. 2023
R B
rachid B
Je suis arrivé 3h00 avant la prise en charge initiale (changement de vol), je les ai appelé et ils sont venu me chercher pour avancer mon trajet.
Très bien.
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 8 ก.ย. 2026
Y M
Yana M
When we arrived to the ferry terminal before cat ba island, our bus driver just left us there. We paid to be taken all the way to cat ba town. There were only two of us left for this part of the journey so I assume this is why (they decided it wasn’t worth their time), but nonetheless felt ripped off. The driver kind of laughed at me when I said he needed to take us there because that’s what we paid for (google translate). Otherwise the bus was comfortable and left on time.
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 28 ส.ค. 2026
P K
Peter K
Everything went well.
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 22 ก.ค. 2026
L D
Luuk D
Driver was driving very fast through the bumpy roads and I was flying through the cabin sometimes. We had to be there 30 min before departure, but when we got there 30min before we had to hurry because they wanted to leave already.
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 20 ก.ค. 2026
B C
Bruno C
The driver was late (15 min at the start and 45 min au the end). In the office, no people to help us..and the bus was really in a poor state!
รถบัส ด่วน, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 13 ก.ค. 2026
L C
Lisa C
The bus was comfortable, but ageing - not as modern as other bus lines. The driver was friendly and we arrived on time at the airport. I was disappointed as the ISB charger was not working (don’t think k any in the bus were). Our flight boarding passes are on our phones, and our ride from Sapa 6 hours so we could not use our phones for the trip as we could not charge them. Made for a long boring trip. I am not sure why we had to meet at Hey Hotel office when we could have just gone to where the bus was - the staff there were just sitting around on their phones, joking and laughing and actually did nothing with us - we got there a little before we had too and they were grumpy with us and told us to come back at 9:30 (it was 9:15).
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 7 ก.ค. 2026
S M
Skyler M
We booked a vip sleeper bus and we were put into a tiny bed sleeper bus where they had kicked a small kid out of one of the beds so another person could sleep and he was sleeping on the floor and it took twice as long because we had to stop at 15 different places because they were doing deliveries to shops
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 5 ก.ค. 2026
S B
Sophie B
bus was 35 mins late to pick us up
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 28 มิ.ย. 2026
T T
Thi T
I did not like the way the bus smell and when we were 2h late, I already told my family to come and pick me up at the designated time.
Being late is fine. Happens every now and then. I would just appreciate for the drivers and employees to inform the people on the bus about the delay and let them know what time they arrive.
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 22 มิ.ย. 2026
A B
Auxane B
Smell so bad. It was horrible. And no USBC for charge the phone.
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 21 มิ.ย. 2026
A P
alessandro P
it was my first experience with a sleeping bus. what a fantastic experience!
รถบัส ด่วน, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 20 มิ.ย. 2026
T T
Thi T
The bus was cool inside and I felt comfortable. They could have put toilet paper and handwash in the toilet but otherwise I am satisfied. 🤩
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 17 มิ.ย. 2026
L Z
Ludovic Z
We were advised to go at the rear of the bus. Not at the front because the driver is smoking !!!
We couldn’t take our bag where there were biscuits or drinks .
And when the bus started we got aware there was no water in our place
รถบัส วีไอพี 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2 มิ.ย. 2026
E B
Elena B
very smooth easy trip to cat ba, lots of stops for toilet
รถบัส รถบัสท่องเที่ยว + เรือเฟอร์รี่, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 1 มิ.ย. 2026
A M
Aviv M
Uncomfortable beds. Very small. Disgusting blankets.
The bus stop so many times, to pick up small cargo. The driver droved like crazy.
Very bad experience.
We changed bus, that was quick and nice, especially because the second bus was great, but also stop many times.
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 11 พ.ค. 2026
P A
Paul A
No information and didn't stop where we had requested then had to find a taxi to our final destination
รถบัส วีไอพี 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 6 พ.ค. 2026
R S
Rod S
It was chaotic at the bus station but ok after that - bus was good
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 4 พ.ค. 2026
J K
Jitka K
It was okey.
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 3 พ.ค. 2026
B O
Bill O
Overall not great, broken seats that force you to stay laid, cushion that doesn't stick in place, curtains torns... Staff does the very minimum and explain nothing so quite confusing, almost 4 hours without a stop...
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 2 พ.ค. 2026
F P
Faustine P
No water in the bus, no pillow, the sockets didn’t work, and the « bed » was very hard.
We ask us to come 30minutes in advance but the bus was 20minutes late.
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 20 เม.ย. 2026
O I
olivia I
bus itself was comfy and clean but the meeting place was a bit unorganised. some people that were waiting got told to get on a bus at 9pm instead of the 21:30 that we all booked. the drive took a lot less time then it said so we actually arrived at 4am instead which was an issue for us.
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 18 เม.ย. 2026
L B
Lucie B
Thé bus was one your late. The seats were deteriorated, the blankets not very clean.
รถบัส รถนอน 40 ที่นั่ง, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 15 เม.ย. 2026
L J
Lillian J
Not an organized company. If you’re a foreigner I would pick another company. Not bad but definitely more for the locals
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 12 เม.ย. 2026
P C
Patricia C
It made me very anxious to have to wait for confirmation about the ticket instead of getting it right away. The bus was crowded and the seat/beds were small and narrow, but they fit me fine and the price was great.
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 27 มี.ค. 2026
N I
Natasha I
The cabins were so nice! But the pickup point is incorrect it was down the road so we nearly missed it.
They over booked the bus so said we had to share (we didn’t have to in the end) we also arrived 2 and a half hours early and they didn’t drop us at the right location so we were put in a dangerous situation with the Taxi drivers.
The bus was good condition but we were put in a dangerous situation. The taxis drivers swarmed us where we were dropped & threatened to beat up our grab diver!
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 22 มี.ค. 2026
N G
Natalia G
Lost my shoe that was attached to my bag in the hold. Opened everyones curtain to let them know of bus stopping which I didnt think was necessary
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 20 มี.ค. 2026
S T
Sara T
It was not the bus i booked and it was so late.
รถบัส วีไอพี 20, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 10 มี.ค. 2026
L B
Laleh B
Really cramped! Like if you’re not 5ft or smaller you’re not fitting in your seat. Was 30 mins late and arrived 30 mins early, through my luggage into a muddy puddle too
รถบัส วีไอพี 34, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), 9 มี.ค. 2026