นอกจากนี้ พร้อมที่จะจ่ายเพิ่มสำหรับการออกนอกเส้นทางหรือการแวะพักเพิ่มเติมที่ไม่รวมอยู่ในการคำนวณค่าโดยสารของคุณ โดยปกติราคาที่แสดงในผลการค้นหาคือราคาสุทธิสำหรับการเดินทางจากจุด A ไป B แต่ก็อย่าลืมระบุความต้องการทั้งหมดของคุณในการเดินทางก่อนจองเพื่อหลีกเลี่ยงความผิดหวัง มิฉะนั้น รถของคุณอาจถูกกำหนดให้เดินทางครั้งต่อไป และพนักงานขับรถจะไม่สามารถทำตามคำขอของคุณได้ทันท่วงที
Suraj was a very careful and professional driver. He was on time to pick us and he even stop do buy us a typical fruit of Sri Lanka and show us a Spicy and Plants garden on the way. The ower of the taxi firm was also impecable. He went in touch with us, to say who was the driver and the car and if it alls went ok.
Very good service. We recommend it.
We booked a transfer from Sigiriya to Kandy through 12Go Asia. The listing clearly said hotel pickup and hotel drop off, and because of that we had to enter both a pickup address and a drop off address when booking.
Quick note before anything else: the driver was great. Very friendly, drove carefully, no complaints at all about him. This review is only about how the transfer was organized, not about him.
Pickup went fine, he picked us up right on time at the address we gave. Drop off was a different story though. Instead of taking us to our hotels, all five passengers (3 independent groups) were dropped off at Kandy City Center. Everyone was confused, since we had paid specifically for a hotel to hotel transfer. That's the whole reason we booked it that way instead of just grabbing a tuk tuk ourselves.
When we called about it, we were basically told this was our fault and that they "always do it this way." That doesn't really add up though, since if drop off was never going to be at the hotel, why would they ask us to enter a specific drop off address at all?
We arrived around noon but I imagine getting left in a busy public area in the evening instead of at your hotel isn't great, especially if you're traveling alone and then have to find and pay for a tuk tuk on top of what you already paid for the transfer.
Bottom line: great driver, but the actual service didn't match what was booked, and the way they handled it afterward wasn't good either. If a proper hotel drop off matters to you, I'd double check this before booking.
The driver arrived on time and was quite amenable. The driving was a bit scary at times especially when he was overtaking, though I have to come learn that there is a specific way to drive in Sri Lanka.
The operator charged 3000 extra last minute as there were not more than two bookings and we have to opt for either a refund or private taxi … which was stressful however the taxi journey was comfortable
Perfect ! I had the chance to travel during 3 weeks with Real Lanka Holidays and all the drivers were nice - on time - and vehicles perfect ! I highly recommend it
Perfect ! I had the chance to travel during 3 weeks with Real Lanka Holidays and all the drivers were nice - on time - and vehicles perfect ! I highly recommend it
The driver was very gentlemanly and friendly. His attentiveness was wonderful. He even arrived earlier than scheduled, which was a great help to me. It was a pleasant ride. Thank you so much!
Dobrý den, potřebovali jsme velké auto, byli jsme 4 dospělí a 4 kufry. Zaplatili jsme si tedy velké auto pro 8 lidí. Přijelo ale normální auto pro 4 lidi, takže jsme museli mít kufry na sedadle přes sebe. Zaplatili jsme velké auto, přijelo malé auto.
Hello, we needed a big car, we were 4 adults and 4 suitcases. So we paid for a big car for 8 people. But a normal car for 4 people arrived, so we had to put our suitcases on the seat above us. We paid for a big car, a small car arrived.
After contacting the provider of transfer they informed us not enough people so couldn’t offer the service but told us to wait until the day before , luckily one other person booked so we all went by car, communication was quite poor but they came through in the end
12go’s support was extremely slow . And the operator also was very stringent. I booked one from Lanka holidays and they easily made changes even location. Whereas this operator couldn’t even change a date. And wouldn’t even let me cancel . And 12go replied almost 6hours late so it was a terrible experience
By far the best taxi ride of our entire vacation. Samantha, our driver, took great care of us and was very friendly. We felt very safe and had a pleasant ride. Along the way, he even stopped when we wanted to take photos of the scenery.
During the 3.5-hour journey, the driver spent more than half the time on his phone, talking and texting unbearably! On top of that, he was pulled over by the police for running a red light. He kept insisting on asking me how much I'd paid for my future trips... Given these circumstances, I didn't leave a tip.
Booking is smooth. In 12go website specifically said that pick up from the hotel and drop off. Then the operator said it is pick up the just Kandy Center. Driver and the agency doesnt coordinate properly. We went roaming around Siguriya for 2 hours for another passenger. Which could have avoided if 1. Pick up is arrange properly and 2. Set boundaries for passenger that is he or she doesnt show up in 15 minutes time, she or he will be left. Also the car doesnt almost have AC. The driver keeps on saying because its hot outside. Where in fact its colder outside when you put down the window.
I booked a shuttle at 9am, 15 minutes before departure they reached out to me via WhatsApp und said we are waiting for a flight landing at 11 so we don‘t departure before they are through immigration and have their luggage… I had to pay 7200 to have a private driver that drove me at 9:45am. The man who drove me then was really nice and friendly and the car was good.
The driver was really on time to pick me up.
He was really nice and drove very well
It was a long day drive but we exchanged and he explained things about Sri Lanka.