รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 20 ต.ค. 2024
J H
Jamie H
Booked 9am pick up operator delayed till 11:30 then got on the bus to drive around for 2 hours before going back to the station and getting transferred to a smaller bus to then drive around for over 1 hour picking up parcels and passengers. I was last allowed on the bus and got the fold up seat for 5 hour drive with a lady having her child on her lap crying and throwing up. Arrival time in el nido was meant to be 2pm and we didn't leave puerto prinsesa till 1:30. I arrived at el nido at 7:30pm to a closed hotel and had to pay for a new late check in hotel. By far the worst operator and customer service I have ever endured -10 out of 10
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 24 ส.ค. 2026
G M
Guillermo M
Everything went wrong. They picked us up early (5:15 PM) and took us to their departure point to sign some papers. We were supposed to leave at 6:00 PM, and after some friends paid, they told us we had to wait for another couple arriving at 7:15 PM because their flight had been delayed. Another option was to pay an extra €60 and we could leave right away! In the end, we left 2 hours and 30 minutes late. And the couple who arrived were told we had left (a complete lie) and that we had come back for them, forcing them to pay another €40. And right from the start of the trip, the driver wanted to stop and pick up more people along the way. To top it all off, when we arrived at El Nido, the driver wouldn't take us to our hotel because he said that wasn't El Nido, which was a lie, and that it was only 10 minutes away. We had to pay for a tuk-tuk at 2:00 AM. In summary, we felt scammed arriving at our destination at 2:30 pm instead of 11 pm, and they tried to get money out of us after we had already paid.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 12 ส.ค. 2026
L J
Lena J
We booked the van in the evening and got picked up on time at our hotel, just to get brought to their office to get told we would have to wait 1,5h there for another flight. Somehow they managed to arrange to bring us to another van wich was already on the way. We got squeezed in there, 4 people in one row. Luckily some people got dropped of early so we would get a proper seat in the van. Rest of the drive was fine and we arrived savely but very belated.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 9 ส.ค. 2026
J P
Jan P
After a shaky start (I think they forgot about us…) the rest of the trip went well. Good safe driver, appreciated the drop off at our accommodation.
The provider was also very accommodating when we requested to change the date of departure.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 12 ก.ค. 2026
Well I made it where I needed to go. Left an hour later than the scheduled departure time. Had to fix a tire and fuel up before we hit the road causing the departure delay. Pickup point was not where the pdf ticket said. It was at a gas station outside the airport area.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 1 ก.ค. 2026
V J
ver J
pick up us from the hotel was on time but stays longer in the terminal
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 26 มิ.ย. 2026
S Z
Simone Z
The driver drove to fast even during the curves; if you seat at the back it is like to stay on a roller-coaster
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 24 มิ.ย. 2026
C J
Cherelle J
The experience was the worst I have ever had with a transportation company. I scheduled a ride for 6pm for 2 people. However since my time slot only had a total of 3 people, the driver proceeded to tell all 3 of us that because our van is not full, they are going to try to solicit more travelers at the airport from the 720pm flight and the 8pm flight so that they can fill the van before leaving on the 5 hour drive. This clearly was unacceptable to myself, my friend and the other traveler. All 3 of us had to verbally argue with the driver for 45 minutes on how their actions were scam like behavior be ause we chose a timeslot to receive service at that appointed time. The fact the van was not full is not the customers fault. They also tried to persuade us to pay extra for a private van if we wanted to leave at the appointed time of 6 pm dispite us already paying online for a 6 pm slot. Overall the company operates in an unethical manner and I highly do not recommend booking this service. ALSO i paid more for a luxury van and we rode in a thinnly padded seat, slightly dirty lower budget van instead of the luxury van I paid for.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 22 มิ.ย. 2026
A R
Arko R
Late pick up. Asked to wait outside hotel at 8.45 am and came to pick up at 9.30. Then took to the office and the journey started post 10 am. We were supposed to reach El Nido by 2pm but ultimately reached at 4pm. The van dropped us 2 km far from town. Not recommended.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 13 มิ.ย. 2026
Z R
Zoe R
We got a message on what’s app telling us that the shuttle would be late, because other passengers flight were delayed. In the end, the shuttle arrived 40mins earlier than planned (6pm without getting late). They told us we had to wait until 7h30pm to take the shuttle, or pay an extra 300P to leave in time. We argued. Finally, we left around 6h30pm because we talked for a while with the travel coordinator. The shuttle was not like advertised at all, very uncomfortable. We arrived around 12h40am, the ride was also way longer than advertised.
I would have asked for a refund, but 12Go Asia make you pay instantly, without refund…
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 9 มิ.ย. 2026
W T
Wangel T
They advertise the time the van should travel but they have to wait until it is full. Meaning they will let you wait for a long time.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 4 มิ.ย. 2026
K J
Kaleem J
Fast and punctual. Not good amount of space for luggage. Little uncomfortable inside because it was full but it was not so bad. Had a lunch break halfway through the journey. Good experience.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 23 พ.ค. 2026
D M
Dario M
We departed about 1.5h late, so we had trouble with the check in of our hotel. Other than that it was ok.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 14 พ.ค. 2026
A D
Anna D
The driver used 2 more hours than anticipated to drive til El Nido, because he had to stop the vehicle so many times. He was also smoking weed while driving, which caused the ride to be very bumpy and not that comfortable.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 28 เม.ย. 2026
D O
Dorothee O
The van was not bad and it had Aircon. 🙂
The only thing that could need some improvement is the punctuality, as for the pick up time as well as drop off time.
Overall we were satisfied that we took the service.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 25 เม.ย. 2026
L B
Laura B
The van never showed up, we sitting in the heat at a random petrol station for hours.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 24 เม.ย. 2026
K E
Khaled E
Pick up point is outside if the airport, u can't take carts out, so if u have heavy bags, that would be an issue.
Pick was was late, my departure time was supposed to be at 7am, i was there 6.30am, untill 8.15 am no one showed, i had a whatsapp number to communicate with someone that kept on telling me driver is on the way for more than an hour! As he was "picking" other people up.
Eventually, another bus came and didnt have my name on the list, but i managed to get on it.
As of the ride, if you're planning on going to Elnido, do your best to try to avoid that drive, very bendy roads, u wont be enjoying the ride at all, even if the ride was private.
I recommend planning to arrive through Elnido airport directly.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 20 เม.ย. 2026
F C
Francesca C
Too many people for that van.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 13 เม.ย. 2026
L H
Ludovica H
They didn’t Pick me up at the pickup Point how via WhatsApp agreed. I then walked to the Terminal and was still 10-15 mins early and asked for my Driver. The people there told me he Left early and didn’t want to turn around because he was already to far away? Experience that I cannot reccomend. I was lucky that my flight was the Next day. They somehow managed to put me into a spare van with other people so I somehow got to PPS with a delay of 1.5h. I payed 990P and the other people just 800P what after this day seems pretty unfair to me.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 12 เม.ย. 2026
N F
Nathan F
The driver was late to pick us up and turned back to El Nido about a half hour into the trip. They did not communicate why they turned back. In the end, what was supposed to be a 5 hour long van ride took 7 hours. We were lucky that we booked a late flight but I feel for anyone who may have missed theirs due to the mismanagement of this company.
The van is reasonably comfortable and air conditioned.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 9 เม.ย. 2026
A
Alvin
If what you want is a cheap travel option for getting to Puerto Princesa with this company you should be prepared for uncomfortable seats with little to no leg space making it very hard so sleep, random cargo pickups along the way with ONE unreasonable short break after like 3 hours. Luckily me and my friend were prepared for this so make sure it doesn’t come as a shock. We arrived safely though after being thrown around in our seat because of the horrible road conditions.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 7 เม.ย. 2026
G C
Gabriel C
The pickup was an hour late, in full sun. Even so, the service arrived on time.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 26 มี.ค. 2026
Driving felt very safe, the van was more comfortable than some others we have been in, the aircon worked and we had one stop on the way.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 22 มี.ค. 2026
C Z
Clemens Z
Late pick up and delayed transport for ca.2 h. Driving fast and possibly unsafe .
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 21 มี.ค. 2026
E H
Ella H
The transfer left an hour late and stopped many times. Little communication from the driver and arrived almost 2 hours later than advertised.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 11 มี.ค. 2026
M E
Mavis E
Rough drive! But im not sure I can blame the drivers as the roads are genuinely unkept and not maintained so that’s not the drivers fault. There are some areas where the driver could’ve exercised more care when driving, but overall it was decent. However, AC does not reach the back of the van so be aware if you choose to sit at the back!
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 6 มี.ค. 2026
J J
Jan J
No system by unload the people
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 18 ก.พ. 2026
L G
Lorraine G
It is weird because we thought it is a point to point (El Nido to Puerto Princesa) van but the driver will randomly pick up people along the way. Also made random jokes that he thinks funny but really offensive. The driver also drove like a maniac.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 13 ก.พ. 2026
O J
Oscar J
I think it was an average ride for what you would expect going between El Nido and Puerto Princesa. Uncomfortable seats, shaking most the ride from bad roads and Filipino driving, and random stops to pick up and drop off random locals along the way. It had good air conditioning.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 27 ม.ค. 2026
J P
José P
The driver was very good and punctual, I recommend him 5 stars.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 25 ม.ค. 2026
M P
Melia P
Van was comfortable and we left as soon as everyone had arrived - only thing is the ac Didn’t work very well, so it was quite hot but not overly crowded
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 23 ม.ค. 2026
E J
Eric J
It took 7:30 hours from the agreed pickup time. Van was too full and driver didn’t seem to know how to control speed smoothly, braking in short bursts and accelerating in small bursts which made the ride more uncomfortable
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 21 ม.ค. 2026
D D
Deniss D
It was a terrible experience. It was as much uncomfortable as it could be. There was small space for luggage so we had our bags in our legs. It was overcrowded so they put some additional “chair” in the passage between door and seats.
It picked us up earlier than schedule which was good for us but not sure if they would wait 1h for us to match schedule (as arrived 1h earlier)
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 20 ม.ค. 2026
A S
Aaron S
Waited an hour past our scheduled departure time for two riders. Drove around the city looking for them, wasting everyone else’s time, and putting us behind schedule
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 20 ม.ค. 2026
N B
Nordina B
on time
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 15 ม.ค. 2026
I O
Isabella O
The van arrived 45 minutes late and when it turned up it was a taxi. Looked like it was some kind of last minute vehicle / driver change. The driver was exhausted and told us he had been driving since 2am, bare in mind he was about to start a 5 hour drive starting at 11am. His eyes kept closing and we felt very unsafe.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 11 ม.ค. 2026
A M
Alberto M
As you know you must consider 2h of delay for the rest good driver faster and professional
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 4 ม.ค. 2026
S W
Scott W
Nothing spectacular. Walking out of the airport to the curb kind of sucked
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 21 ธ.ค. 2025
J P
Joseph P
I was waiting for 45 minutes in the road (very hot day) as the bus was late. I then boarded the bus only to be told that we would be arriving 2 hours later than expected. This meant that I would miss my flight. The driver then proceeded to drive like an absolute maniac for the full 5 hours, I’ve genuinely never been more worried in a car in my life. It was insane. If you want to save some money by flying from puerto princesa then go for it but you’re risking your life.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 11 ธ.ค. 2025
B B
Brian B
Van was 3 hours late. Waiting in the heat. I have used different operators. I would not recommend this company.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 5 ธ.ค. 2025
M G
Montserrat G
No communication
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 5 ธ.ค. 2025
N N
Nayeema N
Not on time and seats are not comfortable. If u can afford to fly out it's easier. But I guess there are no other means. The bus is even scarier
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 24 พ.ย. 2025
B B
Benjamin B
7 hours instead of 5 hours
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 23 พ.ย. 2025
L M
Leeor M
Evrithing was ok but the actual drive was pretty scary.
รถตู้ รถตู้ร่วม, Palajuanders Travel and Tours, 22 พ.ย. 2025
3.8
297 รีวิวจากลูกค้า
5
42%
4
19%
3
17%
2
22%
1
0%
คาดว่า 77.8% ของนักท่องเที่ยวจำนวน 297 พอใจกับ Palajuanders Travel and Tours เนื่องจากลูกค้าให้รีวิวเชิงบวกหรือไม่ได้รีวิวไว้