We were told to change buses at a petrol station on the highway, and the 2nd bus did not have functioning chargers for the phones
รถบัส ด่วน, Jasmine Express, 5 ก.ค. 2026
G K
Glyn K
Our bus was shown as "Delayed" but no indiction that it would be departing 45 minutes late. We just had to sit and wonder when it might arrive.
รถบัส ด่วน, Jasmine Express, 11 มิ.ย. 2026
C C
Corrie C
All great, but 5 hours without a bathroom break is a bit long. There were children on board which should have been a consideration in this.
รถบัส ด่วน, Jasmine Express, 22 พ.ค. 2026
J D
Julie D
Comfortable seats and great aircon. Took about 1hr longer than the listed time of 5 hours but very smooth enjoyable drive at a great price AUD $12.
รถบัส ด่วน, Jasmine Express, 13 พ.ค. 2026
J K
Jan K
The bus itself was fine. Unfortunately, shortly before reaching Butterworth, there was an unannounced change of bus at a service station, where everything had to happen very quickly. Passengers had to reload their luggage themselves. In the rush, items of luggage or personal belongings can easily be left behind and thus lost. The changeover itself wouldn’t be a problem if it were announced in advance or communicated at the latest when the journey began. The organisation is therefore poor and in need of improvement.
รถบัส ด่วน, Jasmine Express, 30 เม.ย. 2026
J W
Joseph W
the travel and bus was completely fine, but the location for pick up was poorly described, the map location was the empty jasmine office, the address was a 15 minute walk for the actual location in the middle of nowhere and the actual place wasn’t on my ticket and in the ferry/bus terminal. All information concerning the pick up location was contradictory. Travel was good though, simple and decent bus
รถบัส ด่วน, Jasmine Express, 14 เม.ย. 2026
S D
Sven D
It is not clear that you have to change the voucher’s into a boarding pass. The counter is very slow and full of people, when you short on time you have a problem☹️!
รถบัส ด่วน, Jasmine Express, 10 เม.ย. 2026
E V
Emmanuel V
The driver was crazy, shouting at poeple, with no respect
รถบัส ด่วน, Jasmine Express, 16 มี.ค. 2026
R W
Robert W
Driver drive slower than every bus in the highway, we had to stop and switch buses and we're not even sure why or confident that we were going in the right direction. Got there an hour late.
รถบัส ด่วน, Jasmine Express, 2 มี.ค. 2026
J C
James C
The driver had over 4 stops of 50 minute and left us at Woodlands check point.
We missed a flight because of this. The driver was rude and
รถบัส ด่วน, Jasmine Express, 22 ก.พ. 2026
A M
Andre M
Very comfortable trip! Enough breaks on the trip!
รถบัส ด่วน, Jasmine Express, 11 ก.พ. 2026
E O
Eddie O
Things moved according to plan. Very smooth travel
รถบัส ด่วน, Jasmine Express, 1 ก.พ. 2026
O B
Odo B
more than 2h delay
รถบัส ด่วน, Jasmine Express, 10 ม.ค. 2026
K H
Klaus H
The ride was quiet and comfortable. The bus left with a delay of 20 minutes and arrived almost 3 hours later than scheduled, so keep this in mind when taking the bus.
รถบัส ด่วน, Jasmine Express, 31 ธ.ค. 2025
P M
Paul M
Bus station is ok for asia , but you have to get your boarding pass after showing your ticket, you have to pay a small tax charge too. You then go to the gate and show your pass. The bus is fairly modern , lots of legroom and wide seat. The standard of driving was normal for asia, a few hard stops , but incident free. If you are travelling to Georgetown , you need to change buses at Pinai , you handle your own luggage , the good news is that the bus station adjoins the ferry terminal, the boats run up to 10pm daily and every 30mins or so. Its 2RMB pp, and you can pay by card. You can arrange a grab taxi to take you to your hotel from other side.
รถบัส ด่วน, Jasmine Express, 30 ธ.ค. 2025
J S
Jerzy S
The timetable was wrong, or the bus was completely not on time. There was over three hours difference in the timetable printed on the ticket and the bus arrival. This was very problematic to me and I had to wait long in the terminal for my next connections.
รถบัส ด่วน, Jasmine Express, 10 ก.ย. 2025
L F
Laurie F
The bus was late getting into KL by maybe around 20m, we had cockroachs climbing the curtains, the roads were very twisty, bus was freezing cold !
รถบัส ด่วน, Jasmine Express, 19 มิ.ย. 2025
L F
Liam F
The bus arrived 45 minutes late, yet miraculously arrived to Butterworth almost three hours early. Pure bliss.