Punctual catamaran. Seats comfy. No sitting outside in the sun. 1 level only. Not as much space for luggage as Krila catamaran No fresh cafe/ coffee, machines only.
The ferry boarded about 15 minutes prior to departure. Left and arrived on time. It don’t happen to us, but staff would clap at people to hurry up or to move their bags quicker. They could have been friendlier. A small thing considering everything else was good.
Departure port difficult to find. Puncture. There was no explanation where is the departure port. The map on the information showed only the building of ferry terminal and we almost missed the ferry.
Not the best. The ferry was punctual. The crew were at times inpatient, not friendly or helpful. The toilets were awful, dirty, no toilet paper and very small. The windows on the ferry were dirty so not easy to see the scenery. Did not like the vending machines for drinks or food, prefer a person working behind a bar catering for one’s needs.
request. please don’t shut us up inside on a six hour ferry ride it’s a beautiful day outside, yet we have no access to fresh air !!!!! What are you doing this ? Very , Very disappointed. shut up inside for 6 hours !!!
wrong address. In line with the schedule. Getbyferry got the address wrong. Please correct that. We had to check it with Jadrolinija, luckily we had enough time, otherwise we would have missed our ride!
Port not close to main area. Shuttlebus to portwas easy to find, staff helpful. It wasn't clear on getbyferry that the ferry went from Port Vira, which would mean a shuttle bus from Hvar Marina. THANKFULLY I had allowed extra travel time and staff in Jadrolinija ticket shop were super helpful. (The ferry was practically empty despite hundreds of people clearly waiting at the Marina for a ferry!).
Not really the companies fault but rather the ports themselves; there was no information where the catamaran was docked/ would be departing from exactly.
Ride with Jadrolinija! Jadrolinija is a fantastic ferry with great customer service. I had an issue with “getbyferry.com” and they helped me get situated asap! The ferry itself is clean and maintained. I would not recommend purchasing from “getbyferry.com”. The directions provided were inaccurate and I had to go get my ticket fixed. I suggest purchasing from the Jadrolinija itself.
Wrong port! Totally misleading! Agency is saying Hvar main port but the ticket is for Port Vira! We missed our ferry and disaster to our family trip itinerary! Can’t imagine if we had to catch a flight!
Everything fine but you have to be more precise with Google Maps departing point. In general perfect servise. Unfortunatelly your info about departure point was confusing. It was not the terminal but exit no 6A. For someone usuing ferry for the first time it is not obvious esp that you send a link via Google Maps.
Hvar, Vira port, misleading boarding info regarding shuttle bus, we had to take taxi! Hvar, Vira port, misleading boarding info regarding shuttle bus, we had to take taxi! Boarding info says that we need to get 35 min to bus station before departure, there were no shuttle bus...
Very nice, helpful and friendly staff. I struggled with the luggage and 2 smaller kids, and got immediate help from staff. I liked the small coffee shop/bar on the boat, where we could have some coffee and refreshments. 1 cone of icecream costs 4€.
Impossible to find information on which boat and where. On time. It was impossible to find the exact position of where the boat departed from and what the name of the vessel was. That could have been improved.
Poor information reegarding were the ferry went from, got sent back and forward many times. the Seats were okey. Didnt like that we had to stand in the sun with no covarage for 1 hour. The ferry was over 30 min late avcording to time scaduale. Not possible to buy any snack og cold baverage on board. The toilets were not so clean.
Dripping sweat, suffocating humidity. Punctual and clean. So hot and humid inside. Disorganized or absent luggage management. Felt like third world travel.