Comfortable and clean. The a/c was great, seats were comfortable. The driver smoked. And when we stopped for breaks, people stood right outside the open doors and smoked. So the bus reeked of cigarette smoke and that was pretty awful because we couldn't open windows or anything to get rid of it. We were assured that the bus was non-smoking or we never would have gotten on it. Also, there's a 300 Serbian Dinar fee to get to the bus platform. Travelling,com did mention that 'some' stations 'might' charge about €1. I really feel like they should have told us that New Belgrade Central DOES charge, and where to get the platform tickets because we didn't see anything that told us that.
Bus from Belgrade to Pristina. Lots of space, comfortable seats, bathroom/res breaks and friendly service. The bus enters via the Serbia/Kosovo border, at which point you have to show your ID/passport. You stay in your seat the whole time, so it's pretty stressless and didn't take that long. The bus was on time and I would overall recommend!
Staff was very kind and helpful. I appreciate that they let me decide for myself if I wanted to take my bag on board. The tea was amazing. Platform ticket. Charger didn't work. WiFi would be great!
Denied entry to Serbia. I was turned away at the Serbian border because, apparently, tourists are not allowed to travel from Kosovo to Serbia. They have to enter via North Macedonia or Montenegro. After the Serbian guard denied my entry, the driver took my luggage out of the bus and told me to go back to Pristina or to Skopje then just drive off without an explanation. I was stranded at the border with only 1 way to get back. I had to hire a taxi at €130 then make my way by bus from Skopje to Belgrade. I lost 13 hours. Maybe put a warning for tourists using your bus service to Belgrade. It was expensive and exhausting. Terrible.
Driver needs to be able to say in English some phrases eg. we are having a break for 20 minutes, et. On time. Very good bus windows! Rubbish bags were good tea coffee was nice. Driver could not speak any English. At the start I tried to ask if there were toilet stops on the journey but he didn’t understand Seccond driver spoke a little English which was good.
I was refused entry from Kosovo to Serbia which I noticed why the driver kept our luggage separate. Better information about the border crossing. The above.
Left on time. Bus left on time which is no 1 priority, USB charger worked, 2 toilet breaks during journey and air con worked at a pleasant temperature. Floor was extremely sticky.
Driver spoke english and gave all the explanations I required. He also gave us water. The cold water was a blessing!!! the trip was fast and the driver spoke English and gave clear instructions of how long the break would take. The suitcase was not charged like in other buses. The sign on the bus could have been more clear, with the Trip Number or something, so if you dont speak the language you know you are going to the right bus.
relatively clean bus, USB port that can charge your phone. Belgrade bus station does not accept mobile ticket. You have to pay 220 in the local currency per person to print out an entry ticket. This is not the bus company’s fault but since it was advertised as mobile ticket, this was unexpected.
varış noktama ulaşamadım Kosova sınırı sıkıntılı bir geçiş noktasi bilet alırken uyarilmadim. Herhangi bir uyarı almadım gece yarısı dışarıda bırakıldım alamadığım hizmetin bedelini benden aldılar ve getbybus müşterilerini koruyacak hiç bir yaptiriminin olmadığını görmüş oldum.bir daha bu siteden bilet alirmiyim . Firmalar ve müşteriler arasındaki orta yolu bulamamalari musterilerini mağdur etmeleri.
Very bad unfortunate experience…. You should tell to tourists that they’re not allowed to cross Serbian border from Kosovo with a passport. You’re selling bus tickets to foreigners without any further information concerning the laws They kicked me out of the bus at the Kosovo-Serbia border without telling me the reason. I’m a UE resident… why no one told me about this before going inside the bus ?? I’m very disappointed, I had not other option to wait near the Kosovar border a bus to Pristina, in the middle on the road… :(.
Bus from Pristina to Belgrade - October 2023. The bus was on time and comfortable, important as it took 6 hours to Belgrade. It left and arrived on time. The driver at first insisted we had ID cards and not passports for crossing the border and it seemed was not willing to let us onto the bus in Pristina. We are UK citizens with only passports but he ignored this. Thanks to a fellow passenger who translated we reached a compromise that if there was a problem at the border then it would be our responsibility. At the border there was of course no problem with our passports. I think the driver should have been better informed about such things.