The driver did not show up at the time agreed in the contract. A mistake in one letter of the hotel name meant that the driver did not show up, even though the address mentioned in the contract was correct. Despite requesting a refund, I did not even receive a reply. This is theft accompanied by a great deal of incompetence. An agency to be banned.
On time and efficient. Pretty much as expected for a speedboat, but as noted it is a bumpy ride but only lasts about 1.5 hours. The drive is about 3/3.5 hours but our driver was driving VERY (maybe slightly dangerously) fast and that was also pretty bumpy. Don’t expect comfort but it gets you from A to B.
Nobody speak english so changing van to ferry and ferry to van was a bit difficult to understand, because once they left you in the first Pier, you have to go out from the Pier and cross the street to look for the agency and nobody explained this to me.
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