I have to cancel the trip (ocean jet ferry -fast ferry ) Dumaguete port to Siguijor 3....coz ocean jet not in operation late departure to Siguijor at 6pm,.... because of ⛽ fuel problem as saying on email sent to me by ferry management....
Instead I booked royo economy ferry.. Montenegro on email already... for that date
So I'll ask for money refund which will be done on my way back to Dumaguete at counter ocean jet on Oct 12, 2026.... schedule time 6pm departure....
The ferry was on time, and everything went smoothly. Two negative points though: The annoncements in the terminal are barely understandable, and the seats in the Oceanjet are very narrow.
The departure was on time, and the staff were courteous, friendly, and highly accommodating throughout the journey. As I was traveling alone with my infant, I truly appreciated their assistance and professionalism.
However, I would like to suggest reconsidering the fare policy for infants. Currently, the infant fare is the same as the adult fare, even though infants do not occupy a separate seat and spend the entire trip on their parent's lap. Additionally, the seats are not equipped with proper support for infants. Offering a discounted fare for infants would be a thoughtful and fair consideration for families traveling with young children.
Overall, I had a pleasant travel experience and appreciate the quality of service provided. Thank you.